Customer Service Sales Associate
Resume:
Stephanie Dutch
Tampa, FL *****
****************@*****.***
Work Experience
Sales Associate
Link Management - Tampa, FL
May 2023 to Present
• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Receptionist
European Wax Center - Tampa, FL
March 2022 to May 2022
I was in charge of setting and confirming appointments set for the week . I set up and renew contracts with costumes as well as selling products
Retail Sales Associate
Smokey Jones Smoke Shop - Tampa, FL
April 2021 to April 2022
As a sales associate I would help where is comfort we make a decision that they would be happy with her using my extensive knowledge and expertise help them with there shopping experience. Maintaining the store such as stocking,organizing,and cleaning all of the Merchandise.our warehouse was also one of my duty’s I would help with new shipments and added new ideas and stock to our computer system. Line Cook
McAlister's Deli - Tampa, FL
August 2018 to April 2021
Prep and make orders in a fast pace environment plate and present food beautify for customer keep station and surrounding areas clean and stocked get all caterings done on time and delivered making sure to get prep for the day /night done and labeled correctly for tomorrow s shift Cashier/Waitress
Best NY Pizza - Tampa, FL
December 2017 to April 2018
I was cashier/waitress on weekdays I worked up at the register i would take orders cash out then prepare there pizza slices and etc and service it there table on weekends I would work on the other side Witch is a full service dining room and I would sieve them as usual Waitress
Applebee's - Tampa, FL
February 2017 to September 2017
Full service dining I would take care of my section and run food when not busy I was good at up selling cocktails and other bar items the wait staff would spilt the side work but I always would be the one to get most of it done I move very fast and make little to no mistakes Hostess
California Pizza Kitchen - Tampa, FL
May 2022
My duties are to greet and set the Costumes as they arrive letting them know about any specials or new items we may have. I’m also in charge of keeping everything clean and presentable . I tend to costumes that need assistance when there waiter is not around and I made sure all guest are taken care of Back of House Team Member
Education
High school diploma or GED
Chamberlain High School - Tampa, FL
August 2014 to May 2017
High school diploma
Skills
• Cooking
• Catering
• Busser
• Food Preparation
• Food Safety
• Kitchen Experience
• POS
• Upselling
• Cleaning Experience
• Food Service
• Restaurant Experience
• Serving Experience
• Cashiering
• Host/Hostess
• Retail Sales
• Warehouse experience (Less than 1 year)
• Cash Handling
Certifications and Licenses
ServSafe
Food Handler Certification
Assessments
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
April 2021
Level of motivation and discipline applied toward work Full results: Proficient
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Medical receptionist skills — Proficient
June 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Management & leadership skills: Impact & influence — Completed February 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Bartending — Proficient
May 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Administrative assistant/receptionist — Proficient April 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service fit — Proficient
April 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Warehouse safety — Proficient
April 2023
Using safe practices in a warehouse setting
Full results: Proficient
Data entry: Attention to detail — Completed
June 2023
Maintaining data integrity by detecting errors
Full results: Completed
Front desk agent (hotel) — Proficient
June 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
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