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Customer Service Human Resources

Location:
Massachusetts
Posted:
June 30, 2023

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Resume:

Tammy Wing

Old Orchard Beach, ME *****

adx0cv@r.postjobfree.com

+1-207-***-****

To work for a well-established company that will allow me to utilize my impeccable communication, customer service, attention to detail and outstanding organizational skills. Authorized to work in the US for any employer

Work Experience

Underwriter Assistant

Residential Mortgage Services, Inc. - South Portland, ME June 2023 to Present

The UW Assistant is responsible for conventional loans as well as assisting the Underwriting staff with coverage for vacations and other time off.

Major Responsibilities/Activities

Assist Underwriting staff with condition review and clearing Keep up to date with all Investor Guideline and Regulatory changes Clear any post-closing conditions

Run and review conditions for closings – clear conditions by forwarding to processors as needed. Other job duties as designated by RMS

Adminstrative Coordinator

OceanView Manor - Ocean Park, ME

November 2017 to September 2020

Day to day operations of the office for a 110 unit Independent Living Community. Certified Occupancy Specialist. Office support for the Executive Director, Maintenance, & Resident Service Coordinator. Post A/R, A/P. Community with volunteers on a daily basis as well the residents. Office Supervisor

February 2009 to October 2017

Maine Geriatrics

• Manage medical billing

• Manage accounts receivable, payable

• Manage Human Resources, including payroll

• Manage incoming and outgoing mail, faxes & emails

• Administrative duties, answering all incoming phone calls, send pages through paging system

• Purchase and control office supplies

• Manage the availability of office documents

• Create and organize monthly financial reports

• Reduce the accounts receivable to within 30 days

• Manage appointment calendar

Office Manager & Human Resource Manager

2004 to 2009

Carter Design Group

• Managed Quick Books accounts payable & receivable, job cost data entry

• Managed Human Resources, including payroll

• Managed incoming and outgoing mail, faxes, contracts & emails

• Created and mailed initial Contract file for new customers

• Managed large & complex photo library

• Created & edited outgoing contracts

• Managed all the vehicle registrations, insurance & inspections Accounts Payable & Accounts Receivable Manager, Human Hampton Inn

2000 to 2004

Resources Manager, Hampton Inn

• Managed account and bank reconciliation, cash receipts, disbursements, invoicing, chargebacks, and daily bank deposits

• Created and organized monthly financial reports

• Consulted on yearly budgets

• Reorganized and implemented new financial procedures, reduced account receivable to 60 days, online payroll, Peachtree software, accuracy of auditing

• Researched vendor pricing to create a more efficient comprehensive purchasing system

• Managed work place safety and created incentive programs

• Managed Human Resources for 35-50 employees, including the revisions of the employee handbook to reflect new State and Federal laws

Night Auditor

Hampton Inn

1995 to 2000

• Posted and balanced daily transactions

• Customer service, room, reservations, guest request

• Responsible for the training of new auditors

• Restructured existing system to create a more functional and organized system to ensure exceptional customer service

Guest Service Representative

Hampton Inn

1993 to 1995

• Customer service, guest check in and check out, room reservations

• Responsible for shift deposits

• Operate switchboard

Sales Manager

Holiday Inn

1987 to 1995

• Performed administrative duties, answered incoming calls, made outgoing sales calls to business to set up hotel sight tours for future functions.

• Managed banquet/function contracts

• Worked with reservations for group room bookings

• Assisted with banquet set ups and break downs

Education

Early Childhood Education

Westbrook College - Portland, ME

Associates in Travel & Tourism

Southeastern Academy - Kissimmee, FL

Skills

• Customer Service

• Office Management

Certifications and Licenses

Notary Public

October 2012 to October 2025

I will be renewing my commission.

Additional Information

Notary



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