Customer Service Data Entry

Nichole L. Moore

253-***-**** ***********@*****.*** Tacoma, WA 98406

Objective

Obtain a position, with an established firm, that cultivates a positive and stable environment while encouraging formative contributions to the company and its clients.

Qualifications

Leadership Abilities

Skills & Competencies

• Clear & precise communication skills

• Organized, motivated & punctual

• Positive leadership/management style

• Proficiencies in creation, effectiveness & restructuring processes

• Impressive problem-solving tactics

• Thorough research & marketing strategies

• Self-starter & a team player

• Certified Infection Control Specialist (2016-2026)

• Valet/Automotive Transporting

• Auto, RV, Boat Detailing

• Receptionist/Bookkeeping

• Cash Handling

• Landscaping & equipment maintenance

• Building & Property maintenance

• Carpentry/Handyman

Professional History

Delivery Driver: Lincoln Pharmacy Tacoma, WA 10/2021-3/2022

●Outstanding Customer Service

●Attention to detail

●Data entry & multitasking

Supply Chain Distribution: Tacoma General Hospital Tacoma, WA 9/2020-6/2021

• Attention to detail

• Organize & deliver merchandise throughout the hospital

• Unload semi trucks

• Scan & verify medical products & merchandise

Auto Detailer, Driver & Building Maintenance; Maple Leaf Motors Tacoma, WA 4/2003 – 6/2017

●Outstanding Customer Service & Sales

●Responsible for safely transporting vehicles throughout Western Washington

●Extensive, thorough interior & exterior detailing of automobiles, RV's & boats.

●A/P, A/R, Inventory, courier duties

●Building Maintenance Advisor

●Sales Lot Landscaper/Caretaker

●Train others

Equity Mining Concierge: Subaru of Puyallup Puyallup, WA 2/2019 - 6/2019

●Outstanding Customer Service & Sales.

●Multi task several computers & telephone lines.

●Create customer portfolios.

● Assist with Vehicle Appraisals.

●Exemplary scores on all new hire Subaru Testing

Dispatcher: Puyallup Towing Puyallup, WA 7/2018 – 9/2018

•Operate multiple computers & telephone lines at the same time

•Outstanding customer service

●A/P, A/R, inventory

●Attention to detail

●Navigate maps, atlas, GPS coordinates

●Dispatch tow truck drivers to various locations throughout Western Washington

Janitorial Supervisor: G2 (Subcontractor w/United Airlines) SeaTac, WA 11/2017 – 4/2018

•Staffing & Scheduling Coordinator

•Train, educate & supervise up to 20 janitor's including cabin crew cleaners

•Observe potential safety hazards at the United Airlines Maintenance Facility

•A/P, A/R, inventory & assess vendors

•Quality & Safety Improvement Team Leader

Lead Vehicle Inspector: International Auto Logistics Algona, WA 9/2016 – 11/2017

•Award winning Customer Service

•Extensive, thorough & precise attention to detail of all interior & exterior inspections of Military Member's personally operated vehicles; before & after the vehicles are shipped overseas.

•Review & audit vehicle inspection reports.

•Photography, Inventory, Security, Light building maintenance

•Impressive problem-solving skills/tactics

•Train others

Security Officer: Puget Sound Security Bellevue, WA 9/2014 – 2/2015

•Attention to detail in/around surrounding area were assigned to post

•Brought to attention potential safety hazards

•Clear, precise communication amongst clients, co-workers, supervisors, community members, Office Manager & Groundsman

Lead Janitor: The Hughes Group dba Dia-Mo Clean Tacoma, WA 6/2012 – 2/2014

•Train & educate janitorial staff

•Oversee proper mixing & labeling of chemicals- ensuring proper use of Personal Protective Equipment (PPE)

•Thorough sanitation & disinfection of the entire Tacoma Digestive Disease Center; Surgery rooms, Exam rooms, Recovery rooms, Laboratory, Grossing room & Histology room

•Cleaning of the soldier's barracks/billeting at Camp Murray-JBLM as well as private homes on JBLM

Environmental Services Technician: Saint Francis Hospital Federal Way, WA 7/2008 – 9/2011

•Perform thorough sanitation and disinfection tasks in all areas of the hospital

•Observe and participate in all Safety, Risk Management and Infection Control Practices; including teaching others the proper use of Personal Protective Equipment (PPE)

•Create IRIS & incident reports with emphasis on safety, maintenance and policy protocols

•Safely operates, battery-powered & electric equipment

•Gather and dispose of refuge, garbage, waste, soiled linen and infectious materials with regards to Federal, State and hospital management requirements

Education

Associates Degree in Paralegal Studies Pierce Community College - Lakewood, WA June 2004

Diploma Challenger High School Spanaway, WA June 2001

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