EXPERIENCE

****-**** *****, ********* **********-Office Mgr.

All Service Plumbing & Irrigation, Inc.

****-**** *********** ******* **********

Rice Insulation & Glass; Fort Myers, FL

****-**** ***eschool Teacher

Sandhill Homeschool; Fort Myers, FL

1999-2002 Office Manager-Real Estate Appraiser

Beals Associates, Inc.; Cartersville, GA

1996-1997 Assistant Director- University Games

Seaside, CA

1993-1994 Office Manager- Recreation Division

Gaffney Sports Arena; Fort Meade, MD

1992-1993 Office Manager

United Services Life Insurance Company;

Heidelberg, Germany

1989-1992 Chief, Document Control & Disbursement

Civil Servant US Government; Heidelberg, Germany

AREAS OF EXPERTISE

Accounting/Quickbooks

Budgeting

Cost Analysis/Reduction

Permit Applications

Microsoft Office

Office Management

Policy Development

Supervision / Management

Teaching/Instruction

Quality Control

POSITIONS AND ACCOMPLISHMENTS

Summary of Qualifications & History Gaps

Energetic and highly organized professional with 23+ years of experience in management, accounting, marketing, payroll, benefits, training and development, human resources, and various office functions. My strongest attribute is the ability to time manage efficiently while working under pressure. I develop a plan and accomplish the task ahead of schedule. When time-sensitive situations arise, I take initiative to create solutions and resolve the issue without hesitation. Over the past 33 years, my employment has consisted of government and accounting offices, private small companies in various fields, and actively homeschooling my children. Frequent military government mandated relocations, forced breaks in my employment history. Whenever employed, I escalated quickly in both responsibility and creating value for the company.

Chief, Financial Operations-Office Manager

Full charge bookkeeping; payroll; state/federal tax; workers comp. audits. Tracking cash flow; provide financial plans and analyzing the company's financial strengths and weaknesses. Proposing strategic alternatives. Submit/track permitting applications and invoice after work completed. Human resource functions: Contract purchasing to reduce fixed expenses. VITALS

6885 Rich Road

North Fort Myers, Florida 33917

301-***-****

adx0b5@r.postjobfree.com

https://www.linkedin.com/in/

angelia-nelson-991670134/

EDUCATION

6-20 ALL LINES RESIDENT LICENSE

Currently Training with PENDING

AdjusterPro

BS Science-Liberal Arts

Excelsior College GPA 3.75

(Minor: Business Minor: Sociology)

AS Science

Excelsior College GPA 3.67

CERTIFICATIONS & TRAINING

o Enrolled in: Florida Certified Adjusters

Pre-licensing course

o Adobe Photoshop

o Customer Service Training

o dBase III+

o Harvard Graphics

o Lotus, Advance Lotus 1-2-3

o Medical Insurance Coding Certificate

o MicroCADs (accounting software)

o MS Access / MS Excel

o MS PowerPoint / MS Word

o QuickBooks/Quicken

o Florida Notary

VOLUNTEERING

FGCU Springboard Dive & Swim –

scorekeeper & entrance verification.

Tropic Isle Elementary School –

classroom assistant

Angelia St.Germain

Operational Support Specialist

Input customer contact information into a central system. Initiate project workorders and assign the jobs to the scheduling software & vehicle.

Research and analyzing permitted construction jobs. Ensure valid contracts are in place and before scheduling of the projects.

Homeschool Teacher

Researched extensive course plans for math, English, science, social studies, to meet academic, intellectual, and social needs of students. Provided instruction and guidance in subject areas. Maintained meticulous records, complying with state laws

Office Manager (appraisal office)

Managed daily operations of a residential and commercial appraisal firm reporting directly to the company president to include accounts receivables and payables. Composed bids and proposals to banks and other institutions gaining new clients resulting in increased revenues for the firm.

Conducted all accounting; marketing; payroll; budgeting; training; staffing; client interface; policy and procedure development; project management/ tracking; and equipment acquisitions for the corporation. Read and screened incoming correspondence and reports making preliminary assessments of the importance of materials and handling most matters on behalf of the company president. Reviewed all appraisals to ensure Uniform Standards of Professional Appraisal Practice (USPAP) and other applicable federal and state laws were followed.

Developed and organized training materials and gained certification from government regulatory authorities to obtain accreditation for the firm’s new appraisal school.

Assistant Director of Manufacturing

Supervised and trained over 40 shipping, assembly, and packaging personnel. Conducted employee time studies and implemented new policies and procedures cutting production times, resulting in higher company profits.

Established quality control and inspection procedures, insuring all domestic/international sales were manufactured, packaged and shipped per specifications meeting stringent contractual deadlines. Maintained budgets, records, charts, and provided daily reports to the Director. Developed schedules, production plans, and material acquisition for production runs. Ensured warehouse/assembly/packaging areas were clean, organized, and safe. Managed warehouse logistics and safety to comply with state and federal laws. Managed account receivables, shipping, and inventory with a 100% success rate. Maintained 100% accountability of finished goods, parts, and shipping supplies. Negotiated new contracts with suppliers and contractors for raw goods and supplies, saving the company over $7,500 per month.

Office Manager (Sports Arena)

Scheduling manager; coordinated meetings; travel arrangements; scheduling of staff meetings and special events

Produced internal and external correspondence; automated filing; records management; client interface and budget reports.

Managed accounts receivables.

Planned and attended, in a representative capacity, Intramural sports events and tournaments.

Office Manager (Life Insurance Company)

Managed all office functions and administrative duties for the regional office and eleven satellite offices in four different countries.

Chief, Document Control Branch & Disbursement- Government Accounting Managed government accounts totaling over 72 million dollars with 0 discrepancies and 100% accuracy rate. Accounts payables, receivables, and disbursements. Supervised seven employees with direct responsibilities; payroll; disbursement; budgeting; training; development; record retention, employee evaluation and discipline.

Angelia

StGermain

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