Customer Service Sterile Processing

Amirah Fournillier

adx08d@r.postjobfree.com 470-***-****

linkedin.com/in/amirahfournillier

Summary

As an ethical sustainability advocate, my mission is to drive positive change and promote sustainable practices within organizations and communities. With a background in environmental studies and a strong passion for social responsibility, I am dedicated to creating a more sustainable and equitable future. In my previous roles, I have worked closely with businesses to develop and implement sustainability strategies, ensuring that their operations align with ethical and environmental standards. I have conducted thorough research and analysis to identify areas of improvement and provided recommendations to reduce carbon footprint, minimize waste, and promote renewable energy sources.

I have experience in conducting life cycle assessments, analyzing supply chain practices, and assessing the social and environmental impacts of business operations. By leveraging data and utilizing analytical tools, I have been able to quantify the environmental and social benefits of sustainable initiatives, demonstrating their value to stakeholders.

Collaboration and communication are key aspects of my approach. I have successfully engaged with cross- functional teams, working together to integrate sustainable practices into various aspects of business operations. I am adept at delivering engaging presentations and workshops to raise awareness and educate stakeholders about the importance of sustainability.

I am constantly seeking opportunities to further expand my knowledge and expertise in sustainability and ethical practices. I am committed to staying up-to-date with the latest industry trends and best practices, ensuring that my recommendations are grounded in the most current research. If you are looking for a passionate and dedicated ethical sustainability advocate to drive positive change within your organization, I would love to connect and discuss how I can contribute to your sustainability goals. Together, we can make a difference and create a more sustainable future for Experience

Data Analyst

Clean Earth

Mar 2023 - Jul 2023 (5 months)

Clean Earth Data Analyst Sustainability Advocate Summary:

Dedicated Clean Earth Data Analyst with 3 years of experience in leveraging data analysis to drive sustainable initiatives and environmental impact reduction. Skilled in collecting, organizing, and analyzing data related to waste management, recycling, and energy consumption. Proficient in data visualization techniques and tools to effectively communicate insights and drive informed decision- making. Committed to promoting a greener future through data-driven strategies and solutions. Experience:

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- Collected data and analyzed waste management practices, identifying opportunities for waste reduction and recycling programs.

- Developed and presented reports on energy consumption patterns, contributing to the organization's efforts in energy conservation.

- Collaborated with the sustainability team to implement data-driven initiatives aimed at reducing the organization's environmental footprint.

- Was in the process of creating and implementing a waste tracking system and was released due to the toxic environment of not wanting to work to implement effective change. Skills:

- Data Analysis Data Visualization Data Collection

- Environmental Impact Assessment Sustainability Metrics

- Waste Management Recycling Programs

- Excel Salesforce SPLACK

- Environmental Regulations Compliance

Interests:

- Exploring innovative technologies and solutions for sustainable practices

- Participating in clean-up and conservation initiatives in local communities

- Attending sustainability conferences and workshops to stay updated on industry trends and best practices

Account Install Specialist

Prime Therapeutics

May 2022 - Mar 2023 (11 months)

Prime Therapeutics Account Install Specialist Healthcare Operations Project Management Summary:

Results-oriented Account Install Specialist with a strong background in healthcare operations and project management. Dedicated to providing exceptional client service and ensuring seamless onboarding experiences. Proven track record of successfully implementing new accounts and driving process improvement initiatives. Committed to delivering high-quality healthcare solutions and enhancing the patient experience.

Experience:

- Led end-to-end implementation of new client accounts, ensuring smooth transition of services and client satisfaction.

- Collaborated with cross-functional teams to develop tailored solutions aligned with client needs and goals.

- Conducted thorough data analysis and process evaluations to identify areas for improvement and streamline operations.

- Coordinated with internal and external stakeholders to ensure timely project delivery and adherence to project timelines.

- Delivered comprehensive training and support to client staff, ensuring a seamless transition and optimal utilization of services.

- Proactively addressed client concerns and issues, fostering strong client relationships and high retention rates.

Skills:

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- Healthcare operations and account installation

- Project management and coordination

- Data analysis and process improvement

- Cross-functional collaboration and stakeholder management

- Excellent communication and interpersonal skills

- Strong attention to detail and problem-solving abilities

- Proficient in Microsoft Office suite and CRM systems Interests:

- Healthcare innovation and emerging technologies

- Patient-centered care and improving health outcomes

- Health policy and regulations

- Continuous process improvement and operational efficiency

- Professional development and networking within the healthcare industry Sterile Processing and Distribution Technician

Augusta University Medical Center

Dec 2020 - Apr 2022 (1 year 5 months)

Sterile Processing and Distribution Technician at Augusta University Medical Center Healthcare Sterilization Infection Control

Summary:

Dedicated and detail-oriented Sterile Processing and Distribution Technician with a strong background in healthcare. Committed to upholding the highest standards of sterilization and infection control to ensure the safety of patients and healthcare professionals. Experienced in efficiently processing and distributing medical instruments and equipment. Skilled in working collaboratively with interdisciplinary teams to deliver exceptional patient care. Passionate about continuous learning and staying up-to-date with the latest advancements in sterile processing. Experience:

- Executed the sterilization and disinfection process of medical instruments and equipment, following established protocols and guidelines.

- Conducted inspections and quality control checks to ensure that all instruments met the required standards for patient safety.

- Collaborated with surgical teams to anticipate instrument needs and provide timely support during surgeries and procedures.

- Maintained accurate records of instrument processing, including documentation of cleaning, sterilization, and distribution activities.

- Participated in ongoing training and education programs to enhance knowledge of infection control practices and sterile processing techniques.

- Collaborated with the infection control team to develop and implement best practices for preventing healthcare-associated infections.

Skills:

- Sterile processing and instrument sterilization

- Infection control and prevention

- Medical equipment handling and distribution

- Quality control and inspection

- Proficient in sterilization equipment and tracking systems Amirah Fournillier - page 3

Interests:

- Continued education in sterile processing and infection control

- Advancements in sterilization techniques and technologies

- Patient safety and quality improvement in healthcare Certified Pharmacy Technician

Walmart

Feb 2020 - Nov 2020 (10 months)

Walmart Certified Pharmacy Technician Medication Dispensing Patient Care Summary:

Dedicated and customer-focused Certified Pharmacy Technician with a proven track record of providing exceptional pharmacy services in a fast-paced retail environment. Experienced in accurately dispensing medications, managing inventory, and providing excellent customer service. Knowledgeable in pharmacy regulations and protocols, ensuring compliance with all legal and safety guidelines. Passionate about improving patient outcomes and promoting health and wellness through effective medication management.

Experience:

- Accurately and efficiently processed and dispensed prescription medications, adhering to pharmacy regulations and protocols.

- Conducted inventory management, including ordering, receiving, and organizing medications and supplies to ensure adequate stock levels.

- Collaborated with pharmacists and healthcare professionals to provide exceptional customer service and address patient needs.

- Assisted in medication counseling and education for patients, including proper usage, potential side effects, and medication interactions.

- Utilized pharmacy software to process prescriptions, manage patient profiles, and maintain accurate records.

- Participated in ongoing training and professional development to stay updated on the latest pharmacy practices and regulations.

Skills:

- Medication dispensing and inventory management

- Customer service and patient care

- Pharmacy regulations and protocols

- Prescription processing and medication counseling

- Attention to detail and accuracy in medication preparation

- Knowledge of medication interactions and side effects Interests:

- Continuing education in pharmacy practice and regulations

- Emerging trends in medication management and patient care

- Health and wellness promotion through medication adherence

- Collaboration with healthcare professionals to optimize patient outcomes Education

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Western Governors University

Bachelor of Applied Science - BASc, Business and Personal/Financial Services Marketing Operations

Jun 2022 - May 2026

Skills

Project Management • Customer Relationship Management (CRM) • Needs Assessment • Cross-team Collaboration • Data Collection • Environmental Impact Assessment • Waste Management • Aseptic Technique • Sterile Processing • Calculations

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