Customer Service Project Management
Resume:
Madelynn Coronado
Customer Service - Communications
Contact
**** **** ******* ***** *** 220
Kingwood, Texas 77339
adx07c@r.postjobfree.com
Education
Atascocita High School
Humble, Texas
August 2015- May 2019
National Honor Society Member
Speech and Debate Member
Student Council Treasurer
Key Skills
Customer service
Project Management
Merchandising
Quick thinker
Excelling in computer
programs
Tech Savvy
Adaptable
Objective
Energetic and talented individual with high level of initiative and
progressive attitude to work. Critical thinker with 4+ years of customer
service experience seeking a position where communication and
collaboration skills, and a comprehensive grasp of patience and
empathy can be utilized to maximize a company's vision.
Experience
September 2021 - current
Server + Pappadeaux
Responsible for Training 6 server staff on best practices, and provided
feedback to junior staff to improve customer satisfaction
Helped Management and kitchen staff reduce idle time by up to 5 minutes
by carrying out any orders ready regardless of server responsibility
Assisted Co-Workers in rush hour periods.
Executed and maintained operational, promotional and
visual/merchandising
October 2019 — September 2021
Server * Brew Wings
Created a welcoming and positive environment to make diners and guests
feel at home, resulting in recognition as the Employee of the Year in 2019.
Maintained a robust knowledge of 150+ food and drink items to proactively
up-sell menu items to guests while ensuring customer satisfaction.
observing and coaching colleagues in the real time customer interaction.
Acted as a team player, and helped bar or service staff depending on which
side of the house was busiest.
Maintained impeccably clean work stations by demonstrating strong
attention to detail and a sense of urgency.
January 2018 — October 2019
Day Care Teacher Kids Place
Plan both long- and short-range activities in accordance with curriculum
objectives, developmentally appropriate practices, and program
philosophy.
Report progress of children to parents in bi-annual reports and through
parent-teacher conferences.
Complete bi-annual assessment of children's development
Keep accident reports, anecdotal records, and progress statements.
Assisted in the implementation of a curriculum in the classroom
Lifted children and trained them for potty training.
Contact this candidate