Iris Reyes

East Hartford, CT *****

adx07a@r.postjobfree.com

+1-860-***-****

Authorized to work in the US for any employer

Work Experience

Store Manager

Dollar General - East Hartford, CT

October 2022 to Present

• Managed staff activities

• Managed store and daily cash deposits

• Managed nightly register, sales and cash totals

• Managed store security system

• Managed the scheduling, recruiting, hiring and training of new store employees

• Supervised employees to maintain goals to meet corporate objectives

• Thrived in a highly challenging customer service environment School Bus Driver

DATTCO - South Windsor, CT

March 2022 to Present

Bring students to school/home.

pre trip and post trip.

Safety/Trainer Instructor

Specialty Transportation - Berlin, CT

October 2019 to Present

Responsible for proper training of designated employees, including safety education, accident prevention, loss control, post-accident and regulatory compliance. School Bus Driver

DATTCO - South Windsor, CT

May 2016 to Present

Pick up students at assigned bus stops and transport them to school/ home. Assistant Store Manager

Dollar General - East Hartford, CT

August 2022 to October 2022

• Provide staff training on all store procedures, policies, and safety standards

• Ensure that employee training requirements are met in a timely manner, including the many different standards set by company standards

• Be responsible for sales goals and keeping track of all reported sales data which is used to assign bonuses to employees

• Ensure that adequate supplies of necessary items are kept on hand as well as organizing the store’s inventory properly to maximize efficiency

• Supervise employees who sell retail items in order to ensure that they are following necessary rules and guidelines for proper inventory control at all times

• Monitor on-premise entertainment systems and make certain that all audio/visual equipment, furniture, and lighting are in proper working order to enhance the overall shopping experience

• Train store employees in accordance with all company policies and procedures, including safety standards and employee training

• Provide assistance to the store manager in keeping store housekeeping up-to-date and clean at all times

• Ensure that all personnel are aware of their assigned duties at all times so they can be performed efficiently and complete. Review daily sales reports, input inventory levels into computer database, and prepare reports pertaining to labor costs to be considered by management during payroll preparation. Prepare monthly sales reports, secure purchase orders and materials needed for next month’s inventory, initiate new vendor bids or negotiate with existing vendors to lower prices on key items. Prepare or approve payroll checks or related transactions as requested by your boss or other high-level authority figures within the company .Manage cash drawers and note transactions at the store level on the sales register

Tenant Assistant

Up Realty LLC - East Hartford, CT

May 2021 to March 2022

• Answering phones and greet visitors in a cordial manner. Answer phones and take messages from answering machines and answering services as appropriate. Direct calls to the appropriate person in the office and/or assistant the caller directly when appropriate.

• Open and/or close work orders as assigned. Gather detailed information from the residents to create work orders. Keep appropriate staff informed regarding tenant issues and concerns.

• Assist property manager, and inputting notes on files as requested. Administrative Assistant/Receptionist

Systems & Methods, Inc - Windsor, CT

August 2015 to February 2016

Responsibilities

Answer incoming calls, log in faxes on a daily basis, prepare daily office reports, greet visitors, log in daily returned checks, make sure mail goes out on daily basis, order products as needed. Accomplishments

I love being able to greet people over the phone find face to face. Skills Used

A fast paced multi tasker

Call Center Representative

Facility Maintanance - Hartford, CT

July 2015 to February 2016

Responsibilities

Input vendors information on the computer with restaurant problems and call technicians to set ETA's to go out and fix the problems to keep restaurants in business as required. Accomplishments

Ive learned to work in a fast paced call center. Learned the siebel system on a double monitor, and work on a fast paced environment.

Skills Used

I learned to work in a very busy and fast environment where you have to be a fast multi task individual to a very busy call center.

Compliance/clerical

call director

Law Offices Howard Lee Schiff PC

June 2011 to July 2015

June 2011 to July 2015

Responsibilities

I filed all court proceedings into the the AS400 system on a daily basis. Monitored 30 collectors on a weekly basis to make sure they were following all policies and procedures. I was a back up person for the call director. I was a bilingual back up collector. Helped sort mail in a daily basis and filed complaints into the our Microsoft system. Filled out spreadsheets for the clients in audits as required. Accomplishments

I enjoyed every position and learning new things through the years I spent there. Skills Used microsoft excel, ms word, windows, outlook, call director, compliance, clerical, collector, FDCPA, HIPAA.

Bilingual Customer Service Representative

Taylor Rental Center

2006 to 2011

Call Director/Skip Tracer

Law Offices Howard Lee Schiff PC

2003 to 2011

Medical Records Clerk

Connecticut Surgical Group

2002 to 2002

to 2002

Education

High school or equivalent

Skills

• Customer service, Microsoft office, Microsoft word, Microsoft excel, PowerPoint, HIPAA, legal administration,

• Class B

• Spanish

• Customer service

• Filing

• Microsoft Access

• School Bus Driving

• Bus Driving

Certifications and Licenses

CDL

CDL B

CPR Certification

School Bus Endorsement

Passenger Endorsement

Assessments

Workplace English — Proficient

January 2021

Understanding spoken and written English in work situations Full results: Proficient

Cleaner fit — Proficient

April 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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