Pinky Bhutta (customer service

representative))

PROFILE

Enthusiastic individual with proven

ability to work in a fast paced

environment, ability to work long hours

shifts. Committed to delivering a high

quality customer service experience

that exceed customer expectation

and overall customer satisfaction.

CONTACT

PHONE:

647-***-****

EMAIL:

adx069@r.postjobfree.com

EDUCATION

Canadore college of applied arts and technology, Scarborough Graduated in Supply chain Management

(From January 2019- September 2019)

Major subjects of studies

• Supply chain accounting

• Project leadership

• Risk mitigation

• Information systems

Canadore college of applied arts and technology, Scarborough Graduated in business management

(From October 2019- April 2020)

Fields of studies

• Financial analysis

• Economic policy

• Mathematical models

• Market research

• Statistical analysis

Punjab university ( Chandigarh India )

Bachelors in commerce (May 2015- December 2018)

Graduated in Bachelors of commers.

Special fields of studies

• Major in accounting

• Business studies

• Economics

• Mathematics

WORK EXPERIENCE

The Garda world security company (customer service supervisor/ receptionist )

(June 2021-April 2023)

• Responsible for collecting feedback from customers.

• Listening to customer complaints and offer different solutions as per their issue to ensure they have the best possible experience .

• Taking phone calls and answering any inquiries asked by the clients

• Responsible to provide our customers a great satisfaction they deserve .

• Ability to patiently listens to any type of inquiries over the phone or in person and provide them all the necessary information.

Staples Canada ( voluntary work as a sales

associate )

• Helping customers with the checkout

• Responsible for the cash handling

• Responsible for organizing and stocking items on the shelfs

• Helped the manager in scanning the product bar codes for ordering stocks

• Assist manager in receiving items and labelling . McDonald’s Canada (Cashier, Sandwich maker and baker) September 2020-april 2021

• Taking orders from customers and help them in cash out

• Experience in making coffee, preparing food and baking

• Doing all cleaning duties

SKILLS

• Resolve the complaints of the customers and provide them maximum satisfaction

• Effective management skills

• Interpersonal relationship with the customers

• Ability to use positive language.

• Persuasive speaking skills.

• Clear communication skills.

ABILITIES

• Physical strength for multitasking

• Capability to work in a team or independently

• Ability to learn quickly

Contact this candidate