Emily Taylor

****** Kapalama Drive Diamondhead, MS Phone: +1

985-***-****

Highly dedicated Skilled Administrative Professional with 15 years experience

with strong interpersonal and organizational skills who excels at multitasking and following through to achieve projected goals. Flexible and hardworking with strong drive to succeed at any task. Outstanding Communication, strong customer service skills and strong attention to detail.

Experience

Production/Electrical Learning Admin Shell Robert Training Center January 2019 – Present

•Proficient in Microsoft Office (Word, Excel, Powerpoint and Outlook) ;

•Proficient in database management programs such as Workday Learning, Power BI (CCA), Microsoft Teams, Sharepoint, Advantage Intuition

•Assist Learning Advisor in creating and implementing training programs that fit the needs of the learners

•Maintain training records (e.g., trainee lists, schedules, attendance sheets, training histories)

•Prepare and distribute material to learners and instructors (e.g., instructional notes, feedback forms, rosters, certificates of completion)

• Point of contact for multiple vendors to set up external training classes

•Training Compliance (run reports weeky to ensure learners training histories are kept up to date)

•Focal point for Onboarding Logistics and training report requests for different Oil Rig Platforms

•Support Operations Capability team by responding to data requests, answering questions and providing analysis.

Administrative Assistant Stratum Engineering November 2018 – December 2018 (LOFTON STAFFING)

•Answer Phones and transfer clients to designated person or take messages as needed

•Greet Clients at front desk

•Copy, Fax, Email as needed

•Organize, maintain and file documents

•Format/Edit Reports for Work Orders

•Prepare Work Orders for Technicians to do a job the next day

Uber Partners November 2017 – January 2019

•Picking up passengers

•Transported clients between places

•Kept Vehicle in Good condition

•Safe Driving

•Great Communication

•Great Time Management

•Great Customer Service/Good Reviews from passengers

Administrative Assistant Ericksen Krentel & LaPorte September 2007 - September 2017

•Perform Administrative duties such as filing, typing, copying, binding, scanning etc.

•Proficient in MS Office (Word, Excel, Powerpoint, Outlook)

•Schedule meetings & organize travel arrangements for Senior Managers

•Produce & distribute correspondence memos such tax returns,financials statements, letters & faxes

•Maintain electronic records management system for all correspondence

•Assist in the preparation of regularly scheduled reports

•Maintain supply inventory (ordered supplies weekly and made sure they were distributed to appropriate person and or stock room as needed.)

SECRETARY JP MORGAN CHASE BANK March 2007 – August 2007 (LOFTON STAFFING)

•Compose correspondence, plan and schedule meetings, manage the calendar of the bank’s senior management

•Organize and maintain files; greet clients with a professional and friendly demeanor

•Maintain office equipment, purchasing supplies, and completing data retrieval

•Prepare and secure client financial information; maintain the bank’s policy and procedure guidebooks.

CUSTOMER SERVICE REPRESENTATIVE ORECK October 2005 – October 2006

•Answer inquiries on multi-line phone system by clarifying desired information; research, locate, and provide various information

•Resolve problems by clarifying issues with Oreck vacuums; research and explore answers and alternative solutions; implementing solutions; escalating unresolved problems

•Fulfill requests by clarifying desired information; complete transactions; forward requests

Education

•Slidell High School Slidell, LA August 1996 - May 2000

References

•Available upon Request

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