Customer Service Representative

Ashley Mentzer

**** ******* ** #**

Windsor Heights, Ia. 50324

515-***-****

adx041@r.postjobfree.com

Skills: exceptional attention to detail, proven organization and time management, medical office procedure and medical office management medical terminology, medical claims experience.

Purfoods/Mom's Meals. 3/23. To present

Customer care rep l

Process client orders. Help select menu. Troubleshoot delivery issues.

Cracker Barrel Clive,Ia. 3/23. To present

Cashier. Retail sales. Part time.

Conifer Health/ Mercy Hospital ER. 9/22. To 11/22

Patient service representative

Triage patients and register for ER visit.

Palmer Group/ Insurance company. 5/22. To 7/22

Life. Process death claim package to beneficiary. Assist policyholder with payments.

Pdhi/Palmer Group. 2/22. To. 4/22

200 outbound calls per day. Special project for Medicare beneficiaries.

Summary: Nine years of customer service experience in call centers. Helping mentor new csr agents. Leadership ability.

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