Administrative Assistant Customer Service

Kristin Ainsworth

*** ******* ********** 304-***-**** *******.*********@*****.***

Summary

A diligent and attentive Administrative Assistant with more than 5 years of experienceMy attention to detail and excellent time management skills means that every task is completed efficiently Supporting supervisors and management with problem solving skills and effective teamwork with respect for deadlines is an integral part of being successful

Education

Blue Ridge Community and Technical College

Aug 2019-Dec 2023

Associate of Applied Science Board of Governors

Experience

Jefferson County Board of EducationClerk Aide

Apr 18 - Current

Answer and direct phone calls with customer service being a top priorityStrategically manages complex organizing and proactively identifying

and adjusting conflicting events.

Prioritizes workload, attention to problem solving and critical thinking

Maintains databases-prepares and reviews documents-types create and runs reports

MVB Bank, Teller

Aug 15-Jul 19

Accurately verified and processed transactions for an assiduous bank

Provided the most current information on products and services the bank offeredQuickly resolved complaints and account discrepancies

Maintained strict confidentiality of all bank information

Residential InstructorSecretary Grafton

July '13-May 15

Developed informative visual schedules to encourage effective and beneficial client results

Selected for lead staff role which required high level experience and knowledge of client needs

Assisted in purchases and accountable for monies/credit card

Collaborated with multi-disciplinary team to provide continued support and care for clients

Skills

Microsoft Word, Excel, PowerPoint, Outlook, GoogleDocs

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