RAMAPRIYA RAMASUBRAMANIAN Lisle, IL; adx02d@r.postjobfree.com; Tel:630-***-****

Strong leader with experience guiding teams towards excellence. Technology leader who partners with business to build out products, operationalize business processes, and provide services that deliver global business value managing distributed global teams. Strong track record of driving innovation, standardizing tools, building viable products, optimizing costs, and creating synergies across organizations. Strong communication and people skills with extensive technical background and experience moving IT systems to the Cloud in a responsible and cost effective manner. Strong Data Analytics background. A servant leader, a mentor and example to others.

ASCENSION HEALTH Chicago, IL Nov 2019-Present

Director IT Clinical TRG

Built an IT Contracting Clinical practice, managing spend of up to $3B, processing over 7000 contracts with a savings of over $300M. Key responsibilities include managing business expectations, creating an organization that gave back to Ascension and its mission. Managing key initiatives aligning with organizational goals Select Highlights

Setup the IT Clinical Design practice and rationalizing and standardizing a Portfolio of over 5000 applications

Hired, trained and setup team, technology and processes absorbing work from 3 different areas, handling $3B in spend with a team of 24

Lead Mergers & Acquisitions efforts from an IT perspective

Consulted IT on various areas and helping IT achieve strategic goals. AI, Data & Analytics, CRM, Telemedicine, Biometrics and Imaging are select key areas

Managed over 60 RFPs working with Doctors, Clinicians and various Technology Teams

Collaborated across the organization’s C-level leaders and created alignment across the organization to move IT Strategies forward

Created a culture of inclusion and open communication Clouds: Google Azure & AWS; EHR: Cerner, EPIC, AllScripts, Athena, Meditech; CMS: SalesForce; Data: Google Data Warehouse and Advanced Analytics, Various DB’s including SQL Server, MongoDB, NoSQL etc..; Integrations: Apigee, ETL, FHIR, API’s; NORTHWESTERN UNIVERSITY Evanston, IL Feb 2016-Aug 2019 Head of Integration & Architecture

As the founder and leader of the Enterprise Architecture and the Integration practice, responsible for the future state vision of the Northwestern IT technology roadmap. Designed the IT roadmap and set the course that impacts the 200+ IT personnel within central IT, and extended IT across the various schools (300+). In addition, responsible for operations and management of the Integration and Architecture team. Key responsibilities included operations, portfolio management, governance, vendor relationship management, architecture delivery, service level agreement monitoring and measurement, issue resolution, service request management, and continuous improvement

Select Enterprise Architecture Highlights

Lead a team of key cross-functional stakeholders to set up the Enterprise Architecture Practice at Northwestern

Assessed current and future business needs, remain up-to-date with the technology market through relationships with vendors and market experts; Lead rigorous analysis of spend data (e.g. should-cost modeling, cost benefit analysis, total cost of ownership) and industry dynamics (e.g. supply, demand, competition) to identify savings opportunities and prioritize initiatives; Deliver presentations on the opportunities, best practices, and issues for alignment and management approval; Development and implementation of Strategy and function as the IT strategy owner for the business units

Conducted research and analyzed the marketplace, maintained working knowledge of business trends including industry issues, cost drivers, global pricing, market conditions, and economic indicators; Identified new and/or alternate solutions; Liaison between internal stakeholders and business units; Participate as needed in continuous improvement initiatives using tools such as Six Sigma, and other process improvement techniques

Developed the framework for Enterprise Architecture using TOGAF methodology. Developed EA principles, Data Governance Model and setup the Architecture Review Board collaborating with wider IT teams across the Organization and promoted adoption across Northwestern IT teams. Created Performance review criteria for IT, established technology roadmaps and business growth strategies. Established the Data Governance Model Select Cloud Strategy Highlights

Lead due diligence process, created the business case, and led the move of ESB and MQ services to the cloud (Apigee)

Hired and trained key individuals, set up network connectivity, policy procedure, benefits, etc. worked with wider IT teams across schools in the process of operationalizing and streamlining the Integration practice

Strategic Review and Analysis – Defined Integration strategy in alignment with IT strategy; Led Vendor Analysis (stability, IP Protection, Cost, Talent Pool, Innovation, and Peer Ecosystem)

Operational Setup – Infrastructure setup (Planning, Procurement, Installing and activation), API Management vision and strategy development (Organization structure, Financial Model, core support process, coordination mechanism, operational metrics and management), established support team and governance framework, Knowledge Transfer

Operation Management – Defined metrics, monitor and measure, identify gap, performance audit and review, vendor selection and contract negotiation. Select Dev-Ops and Data Analytics Highlights

Lead implementation efforts by communicating and interfacing with development and infrastructure teams to manage the execution of Dev-ops mission and vision, strategies, rationalization and assessments, product and process evaluation. Managed the execution of governance and performance monitoring standards/metrics at an enterprise level in addition to managing an Integration and Architecture team. Function as first level resource for business owners to ensure that the proper policies are adhered to organizationally and served Northwestern University’s objectives and meet expectations. Additionally, assisted in the continual enhancement policy, procedures, and practices to maximize the use of dev-ops across Northwestern University’s IT departments

Responsible for managing the execution of the Dev-ops strategy and policy. This included, Codifying Northwestern University standards around dev-ops efforts; Conducting assessments of various vendors, company profiles and analyses; Performed evaluations of proposals, including selection, negotiation, pricing, contracting; Developed and performed ongoing monitoring of KPIs and other metrics Establishing a new Practice or

Division/Department

Portfolio Management and

Rationalization

Strategy, Roadmap, Leadership &

Vision

RFI/Ps Contracting, Sourcing and

Negotiations (including e-

Sourcing)

Architecture and Business

alignment

Cloud Strategy, Integrations &

Migration

AI, Data Analytics and

Governance

Change/Org Management with

Distributed Enterprise Teams

Budgeting, TCO, Spend

Management, KPI measures

Vendor Management and Service

Delivery

Managed team activities to provide timely and accurate information to the business owners and other key stakeholders on status of the dev-ops activities. Identified and escalated any potential financial/operational risks appropriately to the right leaders

Partnered with senior leadership, Procurement and Business units to understand, synthesize, and recommend Data Warehousing reporting and analysis needs HCSC/BCBS – BLUE CROSS BLUE SHIELD – Naperville, IL May 2012 - Jan 2016 Lead Enterprise Architect

Lead the Enterprise Architecture team for BCBS for the Affordable Care Act (ACA) go-live. The Architecture team for Retail was ~15 resources and the overall effort was multiyear with ~600$ million budget. Over 250 resources were dedicated to the initiative that brought BCBS 95% of the market share. The team consisted of resources in multiple US locations, as well as resources offshore. Managed customer relationships and internal collaboration communication and compliance. Closely worked with business to define IT strategy, managed multiyear programs, and application optimization efforts. Defined, implemented, and updated Governance process, negotiated OLA with other service providers Select Highlights

Enterprise Architecture Governance – Lead and managed the team of Retail Enterprise Architects who in turn lead various high-profile programs from the Architectural perspective. Lead the Architecture review board and Architecture Governance activities across all segments

Data and Analytics - Lead the Data team in building the ODS and the Enterprise Data Warehouse that managed both Operational and Data that was used for Compliance Reporting and various analysis needs across the organization

Program Management - Responsible for managing highly complex and enterprise-wide IT Programs consisting of multiple projects. Developed program strategy, supporting business case, and various enterprise-wide high-level project plans. Responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements. Managed multi-million-dollar IT Programs that consist of multiple, high-profile, and complex projects that span multiple fiscal years, several business units and carry significant enterprise-wide impact. Ensured integration of large/complex projects and adjusted project scope, timing, and budgets as needed

Project Portfolio Management – Led the establishment and implementation of processes related to portfolio decision analytics, portfolio prioritization and optimization, portfolio tracking, portfolio governance, and customer satisfaction. Develop portfolio analytics to facilitate problem framing and gap analysis that enabled management to make informed and timely decisions. Partner with the business to develop business cases to justify technology solutions to address business needs and supported the business in navigating through the IT governance process. Supported the business owner during the project life cycle to ensure identified solution supports required processes and creates anticipated value. Be an escalation point for key issues within the Strategic Business Unit, shared services, and zones and recognize and drive for resolution of common issues. Pro-actively identify opportunities to use/enhance/leverage IT solutions with the potential to create value, present to the business for consideration, and assisted in the subsequent development of business case

Service Delivery and Engagement Management - Accountable for managing a portfolio of applications, including service levels, delivery, finance, metrics, and

(internal) customer relationships in both Business Units and IT. Managing all functional aspects of Service Management with Key Customer Groups - including Service Definition (Service Level Agreement (SLA), Service Catalogue Update), Service Delivery (Escalation Management and Performance Management(KPI) & review), and Service Performance (Charge-backs/Allocations for services rendered, Customer Satisfaction and Performance Management reporting) PROFESSIONAL SERVICES/CONSULTING – U. S May 1997 - April 2012 As a leader in the consulting space for over 15 years, lead a diverse team of technology specialists dedicated to delivering service and providing value to the clients. As a technology leader worked closely with Global leaders and teams to ensure client satisfaction, compliance with contractual SLA requirements, and company objectives. Lead engagements across multiple Industries, technology domains and multiple global locations with a follow the sun approach. Select Engagements Include:

Capgemini

As a Sr. Manager, lead the BPO Management initiative for Capgemini and grew the customer base from 4 clients to 14. Led complex, multi-disciplinary projects, ushering projects through the entire lifecycle - managing schedules, identifying risks and clearly communicating goals to project stakeholders. Projects often spanned offices and time zones and kept all the players coordinated on the project's progress and deadlines. Worked closely with engineering, business and cross-functional teams to coordinate, develop and execute SDLC processes. Accenture

As a Sr Manager in Accenture, lead performance improvement efforts for multiple clients across the US and built a reusable template to standardize performance improvement activities across Accenture. Defined and continuously improved best practice project management methodology, processes, tools, and templates. Ensured process compliance across the project portfolio. Proactively managed project health and risk across the project portfolio. Worked with project managers, discipline leads and other stakeholders to resolve escalated project risks and issues in a timely manner. Reported on project portfolio status to management team. GM/Capgemini

Lead the Global Connect implementation and was responsible for concept development, design, through implementation and post-production support, and reporting success metrics. Drove project scoping, coordination, and communication efforts. Identified new opportunities based on customer needs and industry trends. Sun Microsystems

As a Senior Architect with Sun lead multiple large-scale implementations that used some of the cutting-edge technologies and managed highly skilled teams to successfully deliver value to the clients. Reviewed and influenced existing customer strategic goals. Collected and prioritized customer requirements with the customer. Articulated alternatives in terms of cost, benefit, and risk where multiple solutions existed. Educational Background

Master of Science in Technology from Northern Illinois University Bachelor of Engineering in Computer Science from Madras University, India Management Certification from Kellogg School of Management, Northwestern University TOGAF Level 1 and 2 - Certified

Information Technology Infrastructure Library (ITIL) - Trained Six Sigma - Trained

26 Years of IT experience and 23 years of IT leadership experience across domains and platforms: AWS, Google, Azure, Open source, Cloud, Hybrid and On-prem

*Leadership *Architecture *Healthcare *Education *Insurance *Retail *Finance *Digital *AI *Spend Management *Data & Analytics

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