Assistant Manager Machine Operator

Cynthia Peters

Operations Manager

New Bedford, MA 02740

**********@*****.***

774-***-****

Work Experience

Operations Manager

AcMoore - Hyannis, MA

October 2015 to June 2018

*As a operations supervisor I performed many duties, payroll, orientation, Employee files, cash office, daily deposits, front end management, Merchandising and whatever else was asked of me.

Machine Operator

Product Handler - Hyannis, MA

August 2014 to March 2015

Cape Cod Times, Production, Hyannis, MA *As a product handler, I was responsible for keeping the inserts flowing correctly, to keep the machine running at a timely pace. Assistant Manager

Associate Manager's

Big Lots - Knoxville, TN

June 2010 to May 2014

position. Soon after, I was promoted to the position of Assistant Manager. As Assistant Manager at Big Lots, I was responsible for hiring and training new employees. As Assistant Manager, I was also required to be proficient with cash office procedures, as well as the daily opening and closing of the store.

In addition to the above responsibilities as Assistant Manager, other duties included understanding sales flow reports, merchandising, following layouts, scanning of never outs, furniture dept., service desk, customer service and stock.

I managed a crew of six to eight associates during a given shift, assigning, directing and assisting each, as needed, in their numerous tasks

Assistant Manager

Christmas Tree Shops

May 1986 to April 2010

I began my 24-year career with Christmas Tree Shops as a clerk/cashier. From there, I was promoted to stock crew supervisor and, eventually, Assistant Manager. As Assistant Manager with Christmas Tree Shops, I learned and grew in this position, which was essentially divided into three specific roles, each of which I performed throughout my career: The HR Manager was responsible for hiring and creating training schedules for new employees. The HR Manager also finalized weekly schedules for the entire store crew, in addition to maintaining employee files as well as the cash office. Also the go to person for customer service issues. The Operations Manager was responsible for the safety of the stockroom and sales floor, as well as organization of the stockroom, unloading of trucks and overseeing product flow from backroom to sales floor.

The Planning Manager was responsible for reading and analyzing all reports pertaining to sales, inventory, department totals and profit margins, as well as setting goals for successfully stocking merchandise on the sales floor. Merchandise replenishment and ordering was accomplished by working closely with two to three Merchandise Coordinators, and directing them as needed. In addition to ordering, the Planning Manager was responsible for the overall look of the product on the sales floor, from displays to the accurate completion of planograms. To execute the task of stocking and maintaining a neat and efficient sales floor, one or two Stock Crew Supervisors were under direction from the Planning Manager, working together to achieve goals in a timely fashion. Using a program called Vizio, the Planning manager mapped out the sales floor, aisle by aisle. This program aided in floor plan changes, as well as adding additional fixtures for temporary displays. During my career with Christmas Tree Shops, I was often given the opportunity to travel to various stores within the company to assist in the grand openings or re-modeling. In this capacity, I filled numerous roles, according to the nature of support needed by a specific store. Some examples of this support included stocking shelves, training new employees, local job fairs, or helping to ensure a successful opening day.

Education

Accounting

Cape Cod Community College - Barnstable, MA

1984 to 1985

D-Y Regional High School - Yarmouth, MA

1970 to 1974

Skills

Management (10+ years), Operations (10+ years), training (10+ years), Inventory Control (10+ years), Excel (10+ years)

Certifications/Licenses

Driver's License