Lisa Thomas
East Saint Louis, IL *****
*********.**@*****.***
Authorized to work in the US for any employer
Work Experience
General Manager
Huddle House - Mascoutah, IL
January 2023 to Present
• Delegate tasks and ensure they are complete.
• Count inventory.
• Place food and supplies order.
• Make schedules.
• Put in payroll.
• Control food cost and labor.
Cook
Camp Green Cove - Tuxedo, NC
May 2021 to Present
• Prepare meals for campers
• Ensure salad bar items are on the bar
• Manage distribution of food
• Assist with meal prep
General Manager
Baileys Restaurants - St. Louis, MO
February 2022 to January 2023
I am managing the restaurant. I place orders and delegate tasks. I interview, hire, and train employees. Schedule employees. Control labor and food cost.
Server
EDWINS - Cleveland, OH
August 2015 to August 2018
• Six months of extensive programming teaching
• Front of House, Back of House, and Hospitality Management Skills • Ability to work any station in a fine dining restaurant •
• Impeccable customer service skills, ability to help others in a proficient way Shift Manager
Taco Bell - Cleveland, OH
June 2014 to May 2015
• Ensured customer service satisfaction
• Handled customer and employee complaint's
• Opened and closed sore
• Balanced cash drawers
• Ensured great food quality
• Ensured food cost control
Cook
IHOP - Cleveland, OH
November 2013 to June 2014
• Prepared orders per customer specifications
• Kept kitchen prepped and ordered to ensure successful service
• Kept kitchen clean per Serv Safe
Specifications
Cook
Golden Corral Corporation - Cleveland, OH
June 2013 to November 2013
• Ensured that buffet was adequately stocked and cold food was removed promptly
• Kitchen Prep
• Ensured that everything was prepared per company's specifications Supervisor0
Chartwells - Ladue, MO
August 2011 to May 2013
• Helped to plan, prep, and create menus for special events
• Ensured that supplies were packed and utilized per customers visions
• Ensured that the events ran smoothly and professionally Cook
St Louis Job Corps - St. Louis, MO
July 2007 to February 2010
• Assisted with preparing scratch made menu
• Ensured that customers got orders fast and accurately
• Prepared menu that would work well with fast paced bar setting and clientele
• Counted inventory made delivery order for shipment Bartender/Server/Cook
Jesse's Lounge - East Saint Louis, IL
June 2007 to February 2010
• Finalized sales
• Prepared drinks
• Cooked food
• Waited tables
• Took food and drink orders
Shift Manager/Acting Manager
Pizza Hut - Belleville, IL
November 1995 to July 1997
• in charge of scheduling, productivity, daily store numbers, and store detailing
• Ensured customer orders were accurate and cooked within a reasonable time-frame
• In charge of customer concerns and employee relations Teller
MAGNA BANK - Cahokia, IL
August 1994 to November 1994
• Finalized transactions, cashed checks, deposited money into accounts.
• Wired money, faxed documents, processed accounts for account management
• Balanced paperwork and draw.
• Worked inside and drive-thru
Education
Diploma in General
East St Louis Senior High School - East Saint Louis, IL August 1986 to May 2016
Certificate in Cullinary Arts
Edwins Leadership and Restaurant Program - Cleveland, OH August 2015 to February 2016
Skills
• Equine Experience
• Animal Care
• Pet Care
• Caring for horses (3 years)
• Training
• Volunteer : Welfare for work program Gateway/ Belleville Volunteer clerical worker: Filed paperwork, answered phones (sent to correct extension), assigned appointments, canceled appointments, Pre called for appointments gave direction to offices, copied and stapled paperwork. School assistant office worker: Copied and faxed paperwork, answered phones, ran errands, signed visitors in and out, called students over intercom to report to a destination, assisted in decorating bulletin boards.
(10+ years)
• 10 key calculator
• Cash handling
• Hospitality Management
• POS
• Catering
• Bartending
• Event Planning
• Restaurant Experience
• Guest Services
• Banquet Experience
• Busser
• Host/Hostess
• Kitchen Management Experience
• Pet Grooming
• Banking
• Food Preparation
• Meal Preparation
• Time Management
• Restaurant Management
• Cleaning Experience
• Sales
Awards
Employee of the month
September 2017
Certifications and Licenses
FOH and Cook Certification
Present
Fine dinning FOH certified
BOH certified
ServSafe Food Handler Certification
April 2023 to April 2028
Groups
Girl Scouts of America
May 1981 to August 1984
Day camp
• Learned survival skills
• Learned first aid
• Learned respect and responsibility
Horseback riding camp
• Learned to care for horses: groomed, tacted, exercised, and feed the horses.
• Learned survival skills
• Learned campfire songs
• Learned respect and responsibility