Robert P. Price

**** ******* *****

Springfield, VA.22151

Mobile: 571-***-****

Email: adwzxr@r.postjobfree.com

SKILLS SUMMARY

Computer literate: Windows 2010/Professional, Raiser’s Edge, TCP/IP, MSDOS, Excel, LAN, WAN, Team Quest 7.2 on Solaris 2.7, configures customer accounts on UltraSparc servers, and use Cron utility to automate backup operations. Tivoli Scheduler, Veritas NetBackup, HEAT, UNIX, HP Open View, WebTop, Safe Keepers Plus (SKP) 20/20 InControl. Management Operation System and KRONOS.

Business Applications: Microsoft Project, Visio, GovWin, E-Pipeline, Fedsource, INPUT, Harrington Quality Management System (HQMS)

Diagnosis of and troubleshooting hardware and software and pre-installation

and implementation of software.

Use of satellite and terrestrial equipment: DAMA, CSM, RSAN, OFPS,

SIECAM, GSX and Smarts

Ticketing systems: Remedy, SAP and Share point.

Safe Keeper Plus

Kronos

Administration experience in scheduling, training records, and payroll.

Compliance Agent Training

Microsoft Certified Professional

Six years in the United States Marine Corp. (Honorable Discharge)

EDUCATION

George Mason University, Fairfax, VA

B.A. in Business and Organizational Administration with Minor in Information Technology

Computer Learning Center, Alex., VA

Technical Degree Network Engineering and Management

Summa Cum Lade

EXPERIENCE

Operations/Transportation Manager

Sentinel Management Training Coach

Iron Mountain, Sterling, VA June 2014 to Present

Manage a staff of 32 employees on all daily activities, which includes operation, transportation and a 750,000 cu. ft. facility in the most cost-effective manner. I coach a high-performance team and adhere to federal, state and company regulations. Moreover, I guide the newly-hired, newly-promoted, and/or existing supervisor or manager in operations through the standardized learning roadmap or prescribed curriculum. Deliver on-the-job training and job shadowing, evaluate progress, and communicate with the new supervisor or manager’s direct superior to keep him/her informed of progress, barriers, and challenges.

Oversees the planning, management and the operation and maintenance/repair of the vehicle and mobile equipment fleet.

Reviews all accident reports and coordinates the loss/damages/repairs/replacements through Risk Management.

Supervises and assigns specific responsibilities to all personnel

Motivates, mentors and empowers team to meet and exceed standards or set goals

Monitors employee attendance, productivity and other performance markers

Effectively uses metrics to aid accountability and measure performance

Possesses excellent communication skills

Ensures that the branch provides the finest internal and external customer service

Builds internal and external relationships; fosters collaboration

Prepare Annual Review Reports for employees

Ensures compliance of all federal, state and company regulations

Ensure compliance of all NAID Regulations

Prepare weekly National Analysis Operation (NAO) Reports for regional use

Prepare weekly Fleet Utilization Report

Prepare bi-weekly Fuel Consumption Reports

Coordinate with DoD Industrial Security Team to determine clearance actions that can be accomplished prior to award

Communicate Security Clearance Requirements within the region with District/Operations Manager to establish roster of cleared employees

Manage all DOT compliances

Work with DoD Security Team to train local Ops/Supervisors on process and form completion

Work directly with Manager/Supervisors to ensure timely completion of fingerprints to preclude unnecessary delays in the clearance process.

Primary POC for DoD Industrial Security Team & Program Managers to monitor timelines.

Available to provide SME advice to region on Public Trust clearance process

President/Technical Analyst

RPP Enterprises LLC, Springfield, VA April 2006 to Present

Owner and operator of a commercial and residential investment company. Manage all operations of the investment company with responsibilities included but not limited to the negotiations and purchasing of multiple real estate properties. Daily interaction with Brokers, Lawyers, Accountants, Real Estate Agents and General Contractors. Plan, organize and set budgets and manage operation to meet deadlines. Computer contractor soliciting various contracts from organizations and residential customers repairing laptops and desktop computers. Troubleshooting software and hardware, and providing software upgrade and wireless connections.

Database Manager/Analyst

Woodrow Wilson International Center for Scholars

Outreach and Communications, Washington, D.C. June 2010 to June 2012

Primary concern is managing the Center’s centralized database, which contains information related to all of the Center’s contacts, emails and fax communications. This position:

Participates in the development of and maintenance of the Wilson Center’s Contacts Management Database (DM)

Troubleshoots problems and works with an outside contractor/developer to fix any errors or operational problems with the system.

Works with outside contractor on further developing Data Manager.

Runs reports and mailing lists.

Provides support and training to DM users.

Provides data entry and data clean-up

Creates new user accounts and sets permissions for users.

Develops staff manuals on how to use the DM

Provides operational advice and assistance to users on DM

Provides database training to Program DM Representatives

Responds to requests to remove contacts from list

Manages budget dedicated to DM

Business Analyst

ManTech International

Defense Systems Group, Chantilly, VA January 2009 to November 2009

Develop and maintain database structures to inventory, catalog, analyze and report organizational capabilities.

Conduct data gathering and organizational analyses, e.g.:

– Analyze DSG, other ManTech BU and potential partners and competitors to define key

business attributes such as: senior management experience, financial position,

personnel skills, core capabilities, contracts, customer base, and records of past

performance.

– Perform analyses of single organizations to identify strengths and weaknesses.

– Analyze DSG, other ManTech BU and potential partners and competitors to define key

business attributes such as: senior management experience, financial position,

personnel skills, core capabilities, contracts, customer base, and records of past

performance.

– Perform analyses of single organizations to identify strengths and weaknesses.

– Perform comparative analyses of sets of organizations to identify relative strengths and

weaknesses, complementary capabilities, redundancies, gaps in capabilities, etc.

– Prepare recurring and one-time studies and reports of organizational capabilities.

Assist in preparation of the DSG MTISC Annual Operating Plan and Three Year

Strategic Plan

– Formulate and coordinate data calls

– Receive and consolidate inputs from DSG staff and from MTISC Sectors

– Prepare/edit draft sections of AOP and Strategic Plan as assigned.

Prepare PowerPoint presentations for high level executives

Initiate Non Disclosure Agreements (NDA) for meetings with potential partners.

Identify, assess and recommend new methods and tools to support DSG business analysis

requirements.

• Perform other business analysis/strategic planning duties as assigned.

• Perform other tasks in support of the Office of the President Strategic

Planning as assigned.

Proficiencies:

• Microsoft Word, Excel, PowerPoint, Access, and Project

• Business case development

Network Operations Shift Supervisor November 2005 to May 2006

U.S. Securities and Exchange Commission, Alex., VA

Command shift operations of four team members and reported directly to the Operations Manager. Additional obligations were to support the aggressive fast-paced government program and the information system infrastructures for the government community.

Supervise the day-to-day tasks in support of the overall objectives in a Network Operations Center (NOC) vault isolation environment.

In charge of respective assigned shift’s physical environment, network traffic monitoring, system performance, vendor file deliveries, job scheduler, and the troubleshooting of hardware and software problems.

Using tools such as XP Professional, Windows NT 2003, Tivoli Scheduler, Veritas Netbackup, HEAT, UNIX, HP OPENVIEW, and WEBTOP.

Network Operations Technician

Intelsat Incorporated, Washington, D.C. April 2004 to October 2005

Accountable for the initial triage and determination of network faults and troubles.

Perform network operations functions such as monitoring information on all sites and back haul.

Pro-actively monitor the conditions and operate satellite and terrestrial communication systems and troubleshooting of CISCO routers and switches in a 24 x 7 Network Operations Center using DAMA, CSM, RSAN, OFPS, SIECAM, GSX and Smarts.

Update and open tickets using Remedy and HP Open View.

Senior Network Controller/ Team Lead

Spacenet Incorporated, Mclean, VA July 1999 to April 2004

Supervise a team of 14 Network Controllers in the Installation Department to perform and operate satellite and terrestrial communication systems for Broadband and Skystar Advantage Customers: Retail Media Services, Accent Health, Zapme, Pixel, Onsite, Chevron, Countrywide, and United States Postal Service.

Using tools such as Windows NT Workstation 4.0 and UNIX. Create and configure customer accounts on UltraSparc servers (Solaris 2.7). Add and configure hardware such as workstations, printer, monitors, etc. Upgrade the Operating System, install and maintain patches. Use Cron utility to automate backup operations. Install and configure Team Quest 7.2 on Solaris 2.7 for system and performance monitoring. Including ability to analyze, troubleshoot and resolve technical problems. Operate communication test equipment, i.e., spectrum analyzer, and voltmeter. Read and interpret O&M manuals, circuit, and electronic schematic diagrams. Troubleshoot and provide testing on T1/T3 lines. Calculate longitudes and latitudes, and assigning IP addresses and Mac addresses to satellite sites.

Provide technical support to customer and satellite technicians in the field in fault isolation of VSAT and other communication equipment.

Interface with customers and administer maintenance dispatches to resolve network problems.

Update System, Application, and Product Data (SAP) with activity and material information before closing tickets.

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