Medical Receptionist
Resume:
G. Emily Ducker
Charlotte, NC *****
*********@*****.***
To bring my strong sense of motivation, dedication, and responsibility to an employer, and to utilize my administrative as well as customer service skills and training obtained through 20+ years of experience.
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Authorized to work in the US for any employer
Work Experience
Medical Receptionist
Women's Health Specialists - Murfreesboro, TN
May 2022 to September 2022
Responsible for greeting and checking in patients, scheduling appointments and coordinating care for patients, as well as answering and routing phone calls on a multi line system. Also responsible for maintaining patient files and paperwork in accordance with HIPAA guidelines, scanning necessary forms and reports into Greenway EMR system, verifying patient insurance, processing and posting patient payments, and sending out patient referrals via online fax system. Assisted in maintaining a clean, tidy, and sanitized office area and waiting room.
Dental Scheduling Assistant
ExcelHealth Group - Murfreesboro, TN
April 2021 to May 2022
Assisted in coordinating dental visits to nursing homes and care facilities. This includes data entry, making phone calls and sending emails to responsible parties, social workers, and business office managers. Medical Receptionist
Advanced Women's Care - Murfreesboro, TN
September 2020 to April 2021
Responsible for greeting and checking in patients, scheduling appointments and coordinating care for patients, as well as answering and routing phone calls on a multi line system. Also responsible for maintaining patient files and paperwork in accordance with HIPAA guidelines, scanning necessary forms and reports into eClinical EMR system, verifying patient insurance, processing and posting patient payments, and sending out patient referrals via online fax system. Assisted in maintaining a clean, tidy, and sanitized office area and waiting room.
Administrator
Mario Tricoci Salon & Day Spa - Skokie, IL
March 2019 to August 2020
In charge of counting and preparing all salon deposits, maintaining a balanced vault and petty cash, as well as tracking and updating all financial reports and documents. Assisted in conducting entrance and exit interviews. Reviewed all employee time punches daily for accuracy, then made any adjustments as needed for payroll purposes. Assisted in scheduling employee shifts and guest appointments. Answered and routed phone calls to the proper departments. Assisted employees with benefits questions and open enrollment. Assisted management team with any and all other tasks as needed. Administrative Assistant
Southeast Utilities of Georgia - North Charleston, SC July 2018 to February 2019
Assisted in the processing of all contractor paperwork to ensure accurate invoicing. Assisted office administrator in recording and processing payroll. Answered and routed phone calls throughout the warehouse facility.
Store Manager
ECigCharleston - Mount Pleasant, SC
January 2012 to July 2018
Assisted customers with determining which devices are best for their needs, as well as educated customers on operation and safety of devices. Maintained a balanced cash drawer and safe. In charge of keeping accurate store inventory and numbers. Carried out warranty processes when needed. Oversaw 5+ employees in each store location.
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Education
Diploma
Charleston Cosmetology Institute - North Charleston, SC May 2004 to October 2004
Diploma
West Ashley High School - Charleston, SC
August 1998 to June 2002
Skills
• Medical Receptionist
• Medical Scheduling
• EMR Systems
• Insurance Verification
• Medical Records
• 10 key calculator
• Microsoft Office
• Customer service
• Retail management
• Cash handling
• Medical scheduling
• Medical Office Experience
• HIPAA
• Phone Etiquette
• Computer skills
• Administrative experience
• Microsoft Word
• Leadership
• Management
• Sales
• Front Desk
• Filing
• Clerical Experience
• Medical Terminology
• Data Entry
• Multi-line Phone Systems
• Search engines
• Windows
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