Michelle Hughes

Stockbridge, GA, *****, US

+1-954-***-****

adwzwx@r.postjobfree.com

Work Experience

Jan, 2008 - Jul, 2009

Manager, Lowe's Companies, Inc.

Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

Establish work schedules and assignments for staff, according to workload, space and equipment availability.

Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports. Aug, 2009 - Mar, 2012

House Manager, Red Roof Inns, Inc.

Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.

Develop and implement policies and procedures for the operation of a department or establishment.

Greet and register guests.

Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures. Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.

Assign duties to workers, and schedule shifts.

Interview and hire applicants.

Coordinate front-office activities of hotels or motels, and resolve problems.

Collect payments and record data pertaining to funds and expenditures.

Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.

Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

Train staff members.

Mar, 2012 - Dec, 2013

Security Lead, Safeguard Security, Inc.

Modify computer security files to incorporate new software, correct errors, or change individual access status. Observed patients under patient watch in 4 different local hospitals.

Dec, 2013 - Jun, 2017

Cashier, BP Gas Station

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculate total payments received during a time period, and reconcile this with total sales.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Supervise others and provide on-the-job training.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Compute and record totals of transactions.

Greet customers entering establishments.

Process merchandise returns and exchanges.

Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Cash checks for customers.

Answer customers' questions, and provide information on procedures or policies.

Stock shelves, and mark prices on shelves and items. Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Jul, 2017 - Sep, 2019

Assistant Manager, Church's Chicken

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Establish and implement policies, goals, objectives, and procedures for their department.

Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.

Inventory stock and reorder when inventory drops to a specified level.

Enforce safety, health, and security rules.

Keep records of purchases, sales, and requisitions. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Oct, 2019 - Jun, 2020

Cashier, 7-Eleven, Inc.

Handle monetary transactions while maintaining a friendly attitude towards customers

Provided outstanding service to customers

Make sure the shift followed all guidelines

Work night shift and public holidays

Putting away inventory, securing inventory, creating displays for promotion of sales

Stocking all of the merchandising

Stock the fridge and stock the daily shipments

Started stocking shelves and cleaning the store for nearly a year before I became a cashier and began customer service experience

Taking orders, cash handling, retail services, and inventory and ordering supplies

Manage sale Associates, Stock, Clean, Food prep

Prepare store for the following day

Jun, 2020 - Nov, 2021

Front Desk Clerk, Bahia Mar

Respond to user email inquiries, or set up automated systems to send responses.

Write, design, or edit Web page content, or direct others producing content.

Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.

Scheduling

Check in guest

Process debit card transactions

Cash handling

Conduct interviews

Nov, 2021 - Feb, 2023

Security Lead, Paladin, Inc.

Document computer security and emergency measures

policies, procedures, and tests.

Train users and promote security awareness to ensure system security and to improve server and network efficiency. Feb, 2023 - May, 2023

Security Lead, Laquinta Hotel

Monitor and patrol premises

Interior and exterior

Remove wrong doing

Escort of premises

All entry access points

Customer service

Education

2007

Ohio department of education, GED in General Studies

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