Alexia
Medeiros
801-***-**** *****.********@*****.***
Goal-oriented individual dedicated to high levels of customer satisfaction and meeting business goals. Versatile and dynamic with specialized knowledge in critical thinking and decision making.
Skills
Provides attentive service
Cultivates a friendly work environment
Prioritizes guests’ needs
Dependable and professional
Team player
Bilingual (English & Brazilian Portuguese)
Experience
October 2021 - Present
Délice Bakery & Cafe, Salt Lake City - Server
Greets, seats, and serves customers in a high-volume, French bakery-style restaurant in Salt Lake City.
Follows guidelines for allergy and diet concerns and obeys food handling safety regulations and procedures.
Learns a list of daily specials, new pastries, and dishes. Describes specials to guests and answers questions as needed to ensure satisfaction with selections.
Recommends beverages, to-go desserts, and additional products to generate a higher beverage order tab-per guest than the restaurant average. Acts as barista for specialty drinks, preparing espresso and other related beverages.
Stocks production and cleaning items, tea bags, silverware, and other supplies.
July 2021 - October 2021
NY Pizza Patrol, Salt Lake City - Server
Presented menus to patrons and answered questions about menu items, making recommendations if needed.
Wrote/memorized patron’s food orders on order slips, and entered orders into computers for the kitchen to receive.
Served food or beverages to patrons, and served specialty dishes at tables as required
February 2019 - August 2020
Rodizio Grill, Salt Lake City - Server
Assisted customers to ensure that they enjoyed their meals and take action to correct any dissatisfaction.
Served food or beverages to patrons, and prepared specialty dishes at tables as requested.
Cleared tables and counters after patrons finished their meals.
Assisted hostess in different tasks such as answering the phone for reservations and to-go orders.
Education
September 2018 - April 2021
Lumos Language, Murray - English Language Education