Deborah boe

Collections Specialist -Management

Tampa, FL 33604

adwzwd@r.postjobfree.com

+1-813-***-****

Authorized to work in the US for any employer

Work Experience

Collections Specialist

Global Trust Management - Tampa, FL

January 2019 to Present

no call please .Collection of account bring them up to date Collections Representative

Marcadis Singer PA - Tampa, FL

December 2021 to January 2023

Collection of account information from people who have been set for court proceedings and also bring accounts up to date

Collector

Oliphant Financial - Tampa, FL

October 2009 to March 2018

Making 200 plus outbound calls.

Negotiating delinquent charged- off collections.

UP PAP, FDCPA, FCRA, GLBA

Accurint, TLO, lexis nixes familiar with skip tracing. Reviewing credit reports

Comfortable in a dialer environment

Collections Representative

collection Agency - Tampa, FL

March 2009 to March 2018

COLLECTION billing. Medical .Billing, Insurance, Medicaid, Medicare Part a B, Bring past due ACCOUNTS UP TO DATE .I have recovers payments from many insurance company's to bring accounts up to date. I have worked for all the Hsa hospitals in this country and over seas. /Deflated student loans commercial accounts/apartments, repo cars auto loans department charge off credit cards visa MasterCard, American express. Discover credit card charge off, Certegy credit card charge off /// ACHIEVED BONES AND COMMISSION MONTHLY FROM THE FIRST MONTH I STARTED I AM CURRENTLY ONE OF THE TOP COLLECTORS OF ALL OF Aarons 3 offices(LAS Vegas, Tampa Hawaii / I am a driven person I come to work and do my job> I am not in to office politics and gossip .I come to work get the job done .Any place i have worked I always have that thought in mind >REASON FOR LEAVING >I NEED MORE WORK PEARCE

Club Manager

fansty dolls - Tampa, FL

January 2003 to January 2007

managed the club ordered beer liquer, worked over the kitchen staf and dancer/// reason for leaving time to move on

Collection

COLLECTIONS AGENCY - Tampa, FL

January 2003 to January 2004

Collection of bad debt bring accounts up to date insurance billing credit card /I hit goal the fist month of hire / The reason for leaving I lost a child

Collections Representative

Ace Consultants - Tampa, FL

January 1994 to January 2003

MEDICAL BILLING RE FILE MEDICADE MEDICARE INSURANCE REBILLING, bring ACCOUNTS UP TO DATE .CREDIT cards .Cell phone bills.defaulted loans, electric bills, cable bill, payday loans storage units leans on property through court proceedings, repos, you name it I have collected it .I managed the bad check division in Tampa. I will take over $10.000 in checks to the state attorneys office when it was on Florida Ave to the bad check division I hit my goal consistently I surpassed my goal every month/// I have won several trips and vacations /some of out top clients were Tampa General, Lee Moffat cancer center St joseph hospital Tampa electric company chase bank, DISCOVER CREDIT apartment lease all over Tampa Florida REASON FOR LEAVING IT CLOSED Collections Representative

MAAS BROTHERS - Tampa, FL

January 1992 to January 1994

credit card collection bing account up to date .JC PENNY CREDIT CARDS MACYS CC ALL THE CREDIT CARD WERE BILLETED BY THIS COMPANY UNTIL IT WAS SOLD /AND THEY COLD THEM Education

Associate

Skills

• Financial services

• Time management

• Data entry

• Security

• Sales experience

• Acrobat

• Adobe acrobat

• Etiquette

• Customer Service (8 years)

• Call Center

• Restaurant Experience

• Cooking Experience

• Microsoft Office

• Negotiation

• Cold Calling

• Insurance Verification

• Medical Billing (5 years)

• Phone Etiquette

• Medical Coding

• Medical Terminology

• ICD-9

• Leadership

• Conflict management

• Management

• Computer literacy

• Accounting

• English

• Microsoft Excel

• 10 key calculator

• Microsoft Word

• Accounts Receivable

• Hospital Experience

• Clerical Experience

• Medical Records

• Typing

• Medical collection

• Financial concepts

Assessments

Sales Skills — Familiar

August 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Work Style: Conscientiousness — Highly Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

August 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Customer Service Fit — Familiar

September 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Customer Service — Proficient

November 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Customer Focus & Orientation — Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Proficient

Written Communication — Familiar

November 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Patient-Focused Care — Completed

September 2019

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed

Call Center Customer Service — Familiar

July 2019

Applying customer service skills in a call center setting. Full results: Familiar

Delivery Driver — Completed

September 2020

Interpreting instructions or signs and solving problems Full results: Completed

Management & Leadership Skills: Impact & Influence — Proficient August 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Work Style: Perseverance — Expert

September 2019

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Expert

Cooking Skills: Basic Food Preparation — Completed October 2019

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed

Active Listening — Completed

January 2020

Actively listening and appropriately responding in conversations. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Collections (10+ years), Time Management, Sales Experience, Security, Commercial Cleaning Experience, Serving Experience, Adobe Acrobat, Data Entry, Financial Services, Negotiation, Phone Etiquette, Typing

Contact this candidate