Charles Bragg, Jr. ** Oxford Street, Manchester, CT 06040

860-***-****

adwzvu@r.postjobfree.com:adwzvu@r.postjobfree.com

mailto:adwzvu@r.postjobfree.com

Customer Service/Print Professional

Profile

Customer Service/Print Representative offering over 20 years of experience in copy, mailroom, faxing, and computer/IT work. Excellent work habits including punctuality, integrity and persistent attention to detail. Able to handle multiple simultaneous tasks. Excellent organizational and communication skills; proven ability to work effectively with diverse populations. Experienced with various copiers, binders, cutters. Highly adaptable to changing environments. Leadership style combines visible personal hands on example and effective delegation.

Skills and Qualifications

Intermediate Microsoft Word/Excel/Outlook user with strong keyboarding skills

Operate, troubleshoot, and repair most makes and models of copiers

Fully trained and experience on mailing equipment including Fedex, UPS, USPS, Pitney Bowes

Employment History

The Millennium Group 2017- Present

Site Manager

Supervisor of three employees delivering USPS mail, FEDEX, UPS,

Alpha Graphics Hartford Signs and Print 2016-2017

Bindery, Printing, Sheet fed printing.

Did printing of business cards for the University of Connecticut and most companies in the Greater Hartford area.

University OF Saint Joseph, West Hartford CT

Copy Center Coordinator

2014 –2015

Copy center Manager producing error free copies on a timely bases

Payroll, Supply ordering.

Copying of sensitive documents for local government issues.

The Millennium Group 2017- Present

Site Manager

Supervisor of three employees delivering USPS mail, FEDEX, UPS,

Allied Printing Manchester, CT

2011-2013

Offering services worldwide in commercial printing. Shipping documents to different customers in United States and abroad.

Skills and Qualifications

. Reading and understanding shipping invoices.

. Understanding bill of ladings.

. Certified forklift operator.

Site Manager, OCE, East Hartford, CT 2007-2009

Oversaw staff of four, implementing supervisory skills such as monitoring personal time, vacation, and production in law firm /copy center.

Kept extensive record of all supply orders placed by personnel to maintain proper inventory.

Tracked accurate account of postage used for FEDEX, UPS, Eastern Connection.

Scanned documents onto CD for proper storage and retrieval.

Records Clerk, Halloran and Sage, Hartford, CT 2005-2007

Sorted and delivered incoming and outgoing mail for over 250 employees.

Filed records for on and off site, maintaining updated accounts on all files.

Support Staff, Bowne, Boston, MA 2002-2005

Represented employer by performing copy duties at various contracted locations.

Provided exceptional customer service while operating copy machines to produce quality product.

Mail Inserter, the Hartford Insurance Company, Hartford, CT 1998-2002

Operated inserter machine to stuff envelopes in high production mailroom.

Followed process from stuffing, sealing, stamping, and sorting to complete project in timely manner.

Copy Center Assistant, Day, Berry & Howard, Hartford, CT 1989-1998

Performed operational/ supervisory functions in high volume, high quality printing operation.

Produced for quick turnaround and tight deadlines, working with highly confidential material.

Education and Training

Sigma Six Training, OCE, East Hartford, CT – completed 4 of 6 levels

Business Courses, Morse School of Business, Hartford, CT

High School Diploma, Bloomfield High School, Bloomfield, CT

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