Charles Bragg, Jr. ** Oxford Street, Manchester, CT 06040
**********@***.*********:**********@***.***
mailto:**********@***.***
Customer Service/Print Professional
Profile
Customer Service/Print Representative offering over 20 years of experience in copy, mailroom, faxing, and computer/IT work. Excellent work habits including punctuality, integrity and persistent attention to detail. Able to handle multiple simultaneous tasks. Excellent organizational and communication skills; proven ability to work effectively with diverse populations. Experienced with various copiers, binders, cutters. Highly adaptable to changing environments. Leadership style combines visible personal hands on example and effective delegation.
Skills and Qualifications
Intermediate Microsoft Word/Excel/Outlook user with strong keyboarding skills
Operate, troubleshoot, and repair most makes and models of copiers
Fully trained and experience on mailing equipment including Fedex, UPS, USPS, Pitney Bowes
Employment History
The Millennium Group 2017- Present
Site Manager
Supervisor of three employees delivering USPS mail, FEDEX, UPS,
Alpha Graphics Hartford Signs and Print 2016-2017
Bindery, Printing, Sheet fed printing.
Did printing of business cards for the University of Connecticut and most companies in the Greater Hartford area.
University OF Saint Joseph, West Hartford CT
Copy Center Coordinator
2014 –2015
Copy center Manager producing error free copies on a timely bases
Payroll, Supply ordering.
Copying of sensitive documents for local government issues.
The Millennium Group 2017- Present
Site Manager
Supervisor of three employees delivering USPS mail, FEDEX, UPS,
Allied Printing Manchester, CT
2011-2013
Offering services worldwide in commercial printing. Shipping documents to different customers in United States and abroad.
Skills and Qualifications
. Reading and understanding shipping invoices.
. Understanding bill of ladings.
. Certified forklift operator.
Site Manager, OCE, East Hartford, CT 2007-2009
Oversaw staff of four, implementing supervisory skills such as monitoring personal time, vacation, and production in law firm /copy center.
Kept extensive record of all supply orders placed by personnel to maintain proper inventory.
Tracked accurate account of postage used for FEDEX, UPS, Eastern Connection.
Scanned documents onto CD for proper storage and retrieval.
Records Clerk, Halloran and Sage, Hartford, CT 2005-2007
Sorted and delivered incoming and outgoing mail for over 250 employees.
Filed records for on and off site, maintaining updated accounts on all files.
Support Staff, Bowne, Boston, MA 2002-2005
Represented employer by performing copy duties at various contracted locations.
Provided exceptional customer service while operating copy machines to produce quality product.
Mail Inserter, the Hartford Insurance Company, Hartford, CT 1998-2002
Operated inserter machine to stuff envelopes in high production mailroom.
Followed process from stuffing, sealing, stamping, and sorting to complete project in timely manner.
Copy Center Assistant, Day, Berry & Howard, Hartford, CT 1989-1998
Performed operational/ supervisory functions in high volume, high quality printing operation.
Produced for quick turnaround and tight deadlines, working with highly confidential material.
Education and Training
Sigma Six Training, OCE, East Hartford, CT – completed 4 of 6 levels
Business Courses, Morse School of Business, Hartford, CT
High School Diploma, Bloomfield High School, Bloomfield, CT