Program Specialist and business management

TUNISIA R. BALDWIN

Northern California* 510-***-***** ************@*****.***

SKILLS AND EXPERIENCE: Professional Development Consultant Organization and Coordination:

● Meet individually with Clients / Participants to complete recertification and Individual Employment Plan scheduling interviews, obtaining and processing compliance paperwork in a timely manner.

● Enhance budget provisions and develop continued strategies for the growth of Program Services.

● Oversight of financial management, planning systems and controls and all contractual HR payroll processes.

● Improve the operational systems and policies in support of the organization's mission regarding reporting, information flow, business processes and organizational planning and community care license evaluation with the CDSS.

● Upheld an active role on the organizations Education and Outreach Taskforce.

● Advise on policies, procedures, and laws to ensure that Program operations meet state and federal requirements and interpretations are consistent with both the county and non-profit organization needs.

● Conducted several auditing inspections, REAC, Merritt, City of Hayward HOME units, Re-Syndication projects.

● Facilitated weekly, monthly, quarterly and annually workshops based around readiness, interviews and retention.

● Organized quarterly sponsorship programs for youth - served as an ally for ‘College Bound Girls’. Implemented obtainable education and career plans. Assisted portfolio development, including letters of interest, resumes, certifications and references.

● Developed and facilitated on-going workshops based on personal and professional development for adults and youth sponsored by Dove Inc.

● Maintained participant records. Conducted regular file audits for reporting purposes including timesheets and tracking logs.

● Formulated budget revisions and adjustments. Responsible for $127K per year at 3 school sites in funding resources to implement program structure.

● Customized detailed fundraisers based on program goals, visions, collaborative engagements, projected outcomes and grant/ state compliances.

● Oversaw all program staff, volunteers and participants behavior/ program issues and incidents, upheld accurate records and reporting in a timely manner, completed employee evaluations,IEP,HPE,probationary reviews. Training and Leadership:

● Created, critiqued and revised functional client resumes, cover letters and reference sheets for the purpose of employment.

● Maintained required bench marks in order to retain funding. Developed monthly job services calendars and work schedules.

● Established, and maintained success teams that inspire, innovate, and support staff to reach their personal and professional goals.

● Maintain shared visions, mutual goals and shared decision, making opportunities readily available to the program's participants.

● Developed strategic implementation plan. Experienced with grant management from the various sources and aided HR processes.

● Implemented registration and data collection process for providers. High retention rate with staffing interchanging annually.

● Provided case management, recommended solid job leads matching skills, work history, abilities followed by on-going professional development and cross training of salaried and hourly employees. Outreach / Public Relations:

● Collected Bids from Contractors/Vendors, schedules maintenance repairs, work orders and applies proper coding to purchase orders and invoices.

● Demonstrates building positive relationships with colleagues and residents while upholding professional ethics and integrity.

● Met with CalWORKs, GA and Re-Entry clients to discuss professional and personal barriers in order to implement an immediate/long term employment plan.

● Networked with various community based companies within Alameda and Santa Clara County to secure potential employment and facility development opportunities.

● Ensured a balance of academic and enrichment activities while collaboratively interacting with the site, district, community, parents and students.

● Conducted annual family engagement events, projects and parent/ guardian workshops focused on health, wellness and safety.

● Founded support groups and community circles for families in crisis, abused victims/ survivors, and substance abuse families. EDUCATION:

Graduate of Argosy University, Oakland, CA – BA, I/O, Organizational/Psychology 2015 Graduate of California State University- Certified Non-profit Manager 2013 Graduate of Sacramento Theological Seminary & Bible College, Sacramento, CA – BA, Counseling/ Psychology 2011 Graduate of Women’s Initiative Business Course 2010 EMPLOYMENT HISTORY:

ORGANYZ4LIFE LLC, San Francisco, CA- Founder/CEO (Professional Development Consultant) 01/2021- Current OSHMAN FAMILY JEWISH COMMUNITY CENTER, Palo Alto, CA- Program Site Director 03/2018 - 12/2020 GOODWILL INDUSTRIES-STEP UP, Contra Costa County/Solano County, CA 06/2015- 12/2017

-Assistant Manager / Program Specialist

EDEN HOUSING MANAGEMENT INC., Hayward, CA 06/2013-04/2015

-Property Manager/ Tax Credit Specialist

GIRLS INC., Richmond, CA 06/2011-09/2012

-Workshop Trainer/Facilitator

BAY AREA COMMUNITY RESOURCE, Oakland, CA 09/2004–05/2011

-Program Director/Site Coordinator

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