911 Dispatcher Package Delivery
Resume:
SUMMARY
SKILLS
EXPERIENCE
CAITLIN
BOWIE
**********@*****.***
Gray Court, South Carolina 29645
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
• Map reading abilities
• Computer-based dispatch systems
• Information documentation
• Working collaboratively
• Communication
• Customer service
• First Aid/CPR
• Time management
• Dependability and Honesty
• Valid Driver's License
• Efficiency and Time Management
• Ability to Lift 50 Pounds
• Order Fulfillment
• GPS Navigation
• Communication and Interpersonal Skills
• Problem-Solving
• Customer Service
• Customer Relationships
• Order Picking and Processing
• Safe Driver Training
• Fluent in English
• Vehicle Inspections
• Inventory Management
• Basic Math Skills
• Merchandise Restocking
PACKAGE DELIVERY DRIVER 05/2022 to Current
FedEx - Anderson, SC
• Loaded and unloaded boxes and packages to move to and from vehicle.
• Assisted in loading delivery trucks with prepared packages.
• Navigated route to customer locations using GPS maps.
• Carried items weighing up to 150 pounds from vehicle to customer building location.
• Logged package delivery time in system for proof of delivery and to close orders.
• Drove delivery truck or van to transport orders.
• Inspected vehicle daily and reported issues to schedule maintenance and repairs.
• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS systems.
• Inspected company vehicles on daily basis and reported damages or issues.
• Operated hand trucks, pallet jacks and forklifts to move materials.
• Applied defensive driving and safety techniques to prevent accidents.
• Completed daily pre-trip inspection checklist before first delivery.
• Obtained signatures needed to complete and process paperwork. 911 DISPATCHER 05/2021 to Current
Laurens County Emergency Services - Laurens, SC
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
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Used radio, telephone and computer system to update first responders with new information.
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Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
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Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
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• Assisted departments with special requests for assistance and BOLOs. Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
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• Dispatched police officers and emergency personnel to calls for service. Dispatched police, fire, medical, proprietary security companies and other emergency agencies for callers in distress.
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• Asked probing questions to get to root of caller's issues. Maintained and updated crucial and confidential information, phone numbers and addresses.
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• Certified in CPR to provide First Point of Contact emergency assistance to callers. Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
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• Responded professionally to telephone calls.
UTILITY LOCATOR 11/2021 to 04/2022
Heath Consultants - Greenville, SC
Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
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Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
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• Used tools, equipment and vehicles to avoid injuries and mishaps. Searched for underground utilities in various weather conditions and notified supervisor of field issues.
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Located and determined depths of underground facilities and lines using diverse types of equipment.
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• Filled out daily paperwork based on locations and findings for future locate notes.
• Designated potential locations for new lines based on utility lines already in place.
• Located underground utilities prior to work being completed. Worked under strict deadlines and responded to service requests and emergency call-outs.
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• Answered normal and after-hours service calls.
• Communicated with customers to access work areas and explain work.
• Handled multiple simultaneous deployment projects against strict deadlines. Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
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STOCKER 01/2018 to 05/2021
Walmart Stores,INC - Simpsonville, SC
• Maintained neat, safe and orderly workspace to prevent accidents and injuries. Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
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Received incoming product deliveries and relocated to storage shelves, coolers or bins.
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• Lifted materials of varied weights on regular basis.
• Assisted customers by locating items and loading heavy purchases in vehicles.
• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
• Blocked and faced products on shelves and displays to meet company policies. Counted and stocked different types of merchandise to comply with inventory control tag requirements.
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• Palletized merchandise for easy movement to sales floor locations. Stocked shelves with items making sure items were not outdated and brought forward.
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• Ensured no damaged or expired items were placed on shelves.
• Stocked merchandise by UPC codes and read labels to match.
• Broke down and discarded empty packaging and boxes after stocking products.
• Processing freight and preparing backroom for incoming freight. Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
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• Acknowledged customers, identified needs and assisted with purchasing decisions to EDUCATION AND
TRAINING
deliver exceptional service.
• Attached price labels to products and updated sales floor signs.
• Maintained product line stock and inventory.
• Disposed of expired and overripe items to eliminate health risks. Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
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Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
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• Replenished inventory with focus on addressing customer needs.
• Checked out customers by processing payments and bagging items.
• Rotated inventory from oldest to newest to maintain fresh stock.
• Bent, lifted, opened, and moved any products weighing up to 100 pounds.
• Carried and secured customer purchases in vehicles. Assisted with backroom organization by replacing products, fixtures and other equipment.
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Examined packages and goods for damage and notified vendors of replacement needs.
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Identified safety hazards and notified management to determine proper resolution of issues.
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Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
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• Read and adhered to supervisor instructions and printed pull sheets.
• Notified supervisor of spills for quick clean-up and remediation. Laurens District 55 High School - Laurens, SC
High School Diploma
06/2019
Piedmont Technical College - Greenwood, SC
Some College (No Degree)
Veterinary Technology
Piedmont Technical College - Greenwood, SC
Emergency Medical Technician Certfication
EMT
Contact this candidate