Myguel Roberson

**** ******** ** **

Atlanta, Georgia 30324

adwzs5@r.postjobfree.com 404-***-****

EDUCATION

Georgia State University, Atlanta, GA

Bachelor of Science, Geosciences Degree May 2018

GIS Certificate-Geographic Information Science

WORK EXPERIENCE

ERM, Atlanta Ga

Consulant 1, Geologist March 2022 – February 2023

• Assist in groundwater and remedial system performance monitoring.

• Compile and evaluate data and assist in report preparation.

• Manage field personal during sampling events.

• Coordinating work schedules with subcontractors

• Review, communicate, and manage the project health and safety plan so that project personnel, client and subcontractors are aware of risks and hazards, and incidents are prevented

• Provided leadership and an environment, which encourages teamwork, initiative and growth

• Assisting with writing and preparing technical reports, work plans, letters, and memoranda

• Work under supervision of a project manager or senior-level team member

• Utilize basic scientific principles, theories, practices and existing technologies to develop solutions for technical problems with limited scope.

• Support several site assessment and remediation projects by providing field support, data management and interpretation, technical assistance, and reporting

United Consulting Group Ltd, Norcross Ga

Staff 1 Geologist December 2020 – February 2022

• Prepare proposals, coordinated field work, managed projects, analyzed data, and drafted reports for state regulatory analytical data.

• Complete geologic investigative studies that included soil and groundwater contaminant assessments for environmental facilities and groundwater resources evaluations.

• Complete geologic investigative studies that included soil and groundwater contaminant assessments for environmental facilities and groundwater resources evaluations.

• Manage field personal during sampling events.

• Assist in groundwater and remedial system performance monitoring.

• Perform Phase 1 environmental site assessments to support property transfer transactions.

• Compile and evaluate data and assist in report preparation.

Honor X Humility LLC. Atlanta Ga

Consultant/Contractor October 2018 - Present

• Creatively design business products, strategies and initiatives utilizing Adobe Creative Cloud Applications (Photoshop, etc.).

• Research, acquire, ship the product material to manufacturing distributors.

• Examining market and industry reports and identifying important trends

• Developing marketing strategies that dictate the core methods of achieving the company's goal

• Design and Edit Website, honorxhumility.com utilizing Wix.

• Creating documentation and project briefs about marketing initiatives

• Performing market research regarding customer demographics

• Fulfill orders from website and monitored distribution of product.

• Enter Clients data into a Database for Tracking purposes.

• Plan, coordinate, organized and setup numerous Atlanta Brand Popup Events to promote product launch.

Atlanta Merch Group Atlanta Ga

Production Assistant November 2019 – December 2020

• Supports screenprinting and embroidery departments by trimming, boxing, and cleaning screens.

• Stacking garments for jobs prior to the jobs being run

• Keeping accurate number counts

• Watching for print irregularities and misprints.

• Handling and assisting in deadline-driven production schedules.

• Assist in managing the inventory/stock section.

• Any other supportive duties to help the team and production run.

Mercedes-Benz USA, LLC. Atlanta Ga

Multi-skilled Agent July 2020 – November 2020

• Handled all inbound and outbound customer/dealer inquiries into the CAC including: Service inquiries, Survey & Follow-up, Sales and Technical Literature inquiries, Manufacturer and Extended Limited Warranty, Prepaid Maintenance questions, etc.

• Provided pertinent information while clarifying services offered under various programs.

• Accurately documented and updated customer/dealer/vehicle information in all CRM systems, Telematics, and other CAC information systems, ensuring complete recording of customer contact with updates as required.

• Assisted with managing overflow of CAC business areas (Customer Care, Roadside Assistance, Warranty Services, Dealer Assistance, or Parts Assistance) dependent on business needs.

• Based on customer inquiry, determined if question/concern necessitates escalation.

• Interacted with dealer personnel in order to resolve customer or dealer concerns.

• Assisted in training of new employees and host guests to CAC with position overview and customer handling procedures as needed.

Roadside Assistance Agent June 2019 – July 2020

• Delightfully handled all inbound customer inquiries into the CAC including but not limited to the following: Roadside Assistance, Customer Care, Product/Service inquires, Roadside program guideline inquiries.

• Accurately documented and update customer/vehicle information and complete recording of customer contact with corrections/updates as required.

• Interacted with dealer personnel/ third party partners in order to resolve customer concerns, follow up on roadside pages, etc.

• Assisted department with mentoring of new hires when required.

• Responsible for reviewing and responding to e-mails in a timely manner.

• Responded to customer concerns regarding assistance and escalate to Customer Care/ Management Team as needed

Opus Lounge, Atlanta Ga April 2018 – Feb 2019

Bar Manager/Event Coordinator

• Assisting with opening and closing duties, ensuring the bar is stocked with garnishes,

straws, and napkins, ensuring that bartenders have clean towels, glassware, etc.

• Ensuring bar is well-stocked with liquor, wine and beer.

• Maintained records and reported levels of usage to assist in reordering process and ensuring that delivered items are stored properly.

• Maintained a working relationship with vendors and venues.

• Demonstrated understanding the complex needs of different events, diverse clients and procurement processes.

• Planning event aspects, such as venue, seating, dining, and guest list.

• Insured invoices and payments were collected in a timely manner, and creating comprehensive and readable financial reports.

Fritti, Atlanta Ga January 2018 – June 2018

Server ; Food expo

• Ensuring the efficient flow of orders from the waiters to the kitchen

• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils

• Assisting in the final preparation of dishes

• Check dishes before delivery for accuracy, presentation and temperature

• Properly open and pour wine at the table side

• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons

SKILLS

• Microsoft Office (Excel, Word, PowerPoint, Outlook, and Access) CRM software, Adobe Creative Cloud Applications (Photoshop, etc.) Telematics, Written and Oral Communication, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing data and Multi-tasking

Contact this candidate