Flight Attendant Customer Service
Resume:
GLORY SHERRYBELLE IMAGA
Flight Attendant
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****************@*****.***
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Ajegunle, Lagos 100001
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CAREER OBJECTIVE
I am a brave and energetic young lady, with an excellent background in customer service and hospitality orientation. I'm enthusiastic, proactive and I'm a great communicator. I have high proficiency in spoken and written English and French language. Highly adaptable to new places, people and lifestyle, and very open to new ideas, self improvement and learning
EXPERIENCE
CUSTOMER SERVICE MANANGER, Apapa, Lagos
Kevrodi Nigeria Limited, August 2021-Present
Help customers with complaints and questions
Process orders and transactions
Give information about the company and services rendered
Resolve customer issues and complaints
Collect and analyze customer feedback
Provide proactive customer outreach
Recruiting potential customers
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RECEPTIONIST, Lagos
Nigeria Kings Kid Nursery And Primary School, January 2014-Present
Provided customer service for parents and guardians
Welcome guest and gave orientation about king's kid nursery and primary school
Acted as a personal assistant to the proprietress, organizing, preparing, and rescheduling meetings
Kept records of school equipment's
Responded to questions concerning the school and other materials related to the school Gave a detailed report of daily occurrences at the end of the week.
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STAFF NURSE, APapa, Lagos
St Milla Hospital, August 2019-August 2021
Take vital signs and monitor blood pressure
Maintain a healthy working environment
Team up with other health care providers to ensure quality medical service Carry out vein punctures and other Laboratory duties including nasal swabs and fasting blood sugar tests Administer first aid and CPR in emergency situations where there is no doctor
Give a detailed report of every patient I attended to at the end of the day
Monitor patients conditions and report back to the doctor
Provide care and administer medications
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EDUCATION
BACHELOR OF SCIENCE (B.S.) IN HEALTH SCIENCE
University of the People., Expected graduation June 2024
ORDINARY NATIONAL DIPLOMA IN CABIN, Lagos
Cabin Crew Training Institute, January 2021
ORDINARY NATIONAL DIPLOMA IN NURSING SCIENCE
St Milla Hospital, January 2019
SKILLS
Resilience and effective communication skills
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Proactive and Teamwork Collaboration
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CERTIFICATIONS
Cabin Crew Certification
First Aid And AED certification
Cardiac life support certification
Pediatric life support certification
Basic life support certification
Caregiving/Dimentia Certification
Nursing surgical skill certification
LANGUAGES
English
Fluent
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French
Fluent
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VOLUNTEER EXPERIENCE
CAREGIVER, SPECIAL NEEDS, Yaba, Lagos
Old Peoples Home, January 2018-December 2018
Bed bathing patients Feeding patients Cleaning patients environment Attending to their personal needs Monitoring blood pressure and sugar level Keeping their linens clean Cooking for patients Keeping them company and listening to them talk
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