Service Advocate Customer
Resume:
Pansey George
Anderson, SC *****
************@******.***
I am extremely responsible and willing to accept any position to increase experience. I am a hardworking team-player with proven ability to commit to projects from start to finish. Recognized for exceptional ability to create trust and build lasting relationships. Work Experience
Medical Office Specialist
Piedmont Surgical Associates - Anderson, SC
July 2021 to Present
I am currently working the front desk check in and check out registration. Answering multiple phone lines and scheduling appointments as needed collecting co pays and all demographics and ins information Customer service Advocate
Anmed health - Anderson, SC
2016 to Present
• Collections
• Process hospital charity assistance applications
• Work numerous reports for bad debt accounts and low balance accounts
• Work closely with collection agency
• Speak with patients with concerns on balances
• Verify Insurance Coverage
• Process Payments from Patients
• Receptionist when needed
• Sort all mail coming to the PBO
• Work in the Epic System to insure accounts are correct for collections Customer Service Advocate
AnMed Health Rehab - Anderson, SC
2006 to 2016
• Processing financial applications
• Payment plans
• Processing credit card payments
• Assist patients with any questions dealing with Insurance Customer Service Advocate
AnMed Health Business Office - Anderson, SC
2003 to 2006
522 N McDuffie St, Anderson SC, 296**-****-****
• Payment plans
• Setting patients up for assistance for accounts
• Payments
• Customer Service Advocate
Education
High school or equivalent
Hillcrest High school
2002
Skills
• Call Center
• Helping
• Epic (6 years)
• Medical Scheduling (1 year)
• Medical Billing
• Customer Service (10+ years)
• Guest Services
• Typing
• Hospital Experience
• Medical Records
• Patient Care
• Computer Operation
• Medical Office Experience
• EMR Systems
• HIPAA
• Insurance Verification
• Customer Service
• Call Center (10+ years)
• Assisting
• Communication skills
• Computer skills
• Time management
• Dental receptionist
• Multi-line Phone Systems
• Medical Receptionist
• Data Entry
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