SL
STELLA LAUGHTER
****************@*****.*** 662-***-**** Byhalia, MS 38611
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Order Processing
Teamwork and Collaboration
Problem-Solving
Inventory Control Procedures
Product Knowledge
Strong Communication and Interpersonal Skills
Available Holidays
Adaptable and Flexible
Safety and Cleanliness Standards
Attention to Detail
Excellent Written and Verbal Communication
Ability to Lift 40 pounds
Energy and Physical Stamina
Item Ticketing and Pricing
Crestview Collection Memphis, TN
DROP SHIP
10/2012 - Current
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets. Crestview Collection Memphis, TN
Department Manager
10/2012 - Current
Interfaced with art director, designer, production manager and print producer to complete efficient and accurate work.
Handled shift overstock, restocking and inventory control. Worked closely with sales associates to complete tasks. Followed safety protocols and company processes and procedures. Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities. Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management. Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building. Enforced safety rules and other policies to protect employees and minimize company liability.
Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Balanced workloads to meet targets without overtaxing employees. Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Utilized excellent math skills to maintain accurate inventory levels. Grew department's team and technical capabilities with hiring and training of talented individuals.
Remained calm and professional in stressful circumstances and effectively Summary
Skills
Experience
diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Recruited and trained new employees to meet job requirements. Reviewed completed work to verify consistency, quality and conformance. Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Evaluated individual and team business performance and identified opportunities for improvement.
Produced thorough, accurate and timely reports of project activities. Organized team activities to build camaraderie and foster pleasant workplace culture.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Selected and installed saw blades according to established safety measures. Verified dimensions of finished workpieces, using measuring devices. Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Operated saw to cut along scribed lines.
Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
Adhered to safety guidelines regarding equipment operation to reduce accident risk.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Reviewed production specifications to properly set up and calibrate machinery.
Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
Positioned guides, stops, holding blocks and other fixtures to secure and direct workpiece.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries. Used hand tools to adjust bolts, clamps, stops and guides. Counted, sorted and stacked finished workpieces.
Adjusted speeds on cutting machines to clear jams and keep equipment functional.
Used appropriate tools to carefully clear machine jams. Trimmed lumber to straighten rough edges or remove defects. Lubricated and clean machines with grease guns or solvents. Used hand, power and pneumatic tools to efficiently and accurately complete projects.
Transported, measured, taped and cut glass for use in MANUFACTURING industry.
Maintained tidy, organized and safe work environments. Cut, fit, installed, repaired or replaced glass in commercial and residential buildings.
Installed or repaired range of glass products and accessories. Fastened glass panes into frames or sashes using clips, points or moldings and added weather seals or putty around pane edges to seal joints. Committed to creating and maintaining safe workplace through organization and proactive identification of hazards. Identified glass types and measured spaces for reglazing and mirrors. Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
Used pallet jacks to move items to and from warehouse locations. Transported pallets to storage in warehouse, loaded and unloaded trucks and retrieved customer orders with pallet jacks.
Located, pulled and verified accuracy of customer orders, palletized and wrapped full pallet and prepared for shipment.
Cleaned and organized warehouse work area through relocation or removal of empty pallets and other containers.
Learned proper use of pallet jacks and when forklifts should be used instead, such as for lifting heavy loads high off ground. Opened boxes, checked items against packing slips and documented damage.
Inspected pallet jacks every MONTH, maintained and performed troubleshooting to verify machine availability when needed. Maintained clean and neat work areas to maximize productivity. Completed maintenance such as sharpening or changing blades. Worked on feet for as many as 12 hours and moved materials weighing up to 100 pounds.
Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
Managed MAT cutting machine to complete ART work.
Operated equipment methodically to meet quality standards. Troubleshot machinery and programming issues to exceed production goals.
Set up equipment and installed tools and fixtures required to carry out production goals.
Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
AFCO Industries Olive Branch, MS
Assembly Worker
03/2002 - 09/2007
Worked at fast and steady pace to meet production goals. Used hand and power tools to assemble products.
Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
Read tape measures, drawings, diagrams and specifications for correct assembly.
Documented actions by completing production and quality forms. Utilized equipment to create and detect faulty products with minimal failures.
Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
Operated precision tools and equipment to perform dimensions without error.
Removed physical refuse and debris and organized tools to maintain safe work environment.
NORTHWEST COMMUNITY COLLEGE Byhalia, MS
High School Diploma
05/2018
Education and Training