Quality Inspector Customer Service

Sarah Kilpatrick

Quality Inspector Team Lead

**********.**@*****.*** • 315-***-****

https://www.linkedin.com/in/sarah-a-kilpatrick • Spring Hill, TN PROFILE

Skilled professional with 15+ years’

experience in leading quality controls,

administrative coordination, and

database administration across diverse

military environments. Adept at office

coordination and delivery of pragmatic

solutions to demonstrate team

engagement and development skills.

Driven professional with strong passion

for delivering unparalleled first-rate

client service and building stellar

relationships. Possess verifiable track

record of running successful operations

that nurture and grow business, cut

costs, and maximize productivity.

AREAS OF EXPERTISE

• Project Lifecycle Management

• Database Management

• Quality Control Initiatives

• Leadership/Management Support

• Meeting/Training Coordination

• Customer Service Delivery

• Team Leadership & Development

• Customer Relations Development

• Reporting & Documentation

EDUCATION

B.S., Information Technology, current

Purdue Global

AAS., Information Technology, 2015

Purdue Global

Diploma in Culinary Arts

Wolf Creek Job Corps

PROFESSIONAL EXPERIENCE

Culinary and Quality Control Professional, 2004 to Present United States Army, FT Jackson, SC, FT Lee, VA, Korea, FT Irwin, CA, Germany, Afghanistan, FT Knox, KY, Qatar, Kuwait, JBLM, WA, Korea, FT Drum, NY Overseen all office management tasks, including military database administration, customer service delivery, and orchestrated weekly training meetings for the Senior Supervision. Controlled supply inventories worth $2K. Guided and supervised personnel during food preparation and service for numerous high-level Officials, General and Flag Officers, and Foreign dignitaries. Coordinated field training equipment checks and maintenance aligned with HSE regulations. Served in leadership role during Supervisor’s absence to regulate troop movements with soldiers and units during training exercises. Prepared and submitted classified reports for management review.

• Leveraged industry expertise to preserve flawless accountability of all assigned equipment worth more than $50K.

• Credited for drafting meeting minutes within three days while ensuring accuracy of all technical documents.

• Led direct teams to excel in their capabilities to consistently meet strict deadlines, manage complex workloads, and complete duty assignments in stressful conditions

• Pioneered an impactful physical fitness program that triggered an increase in overall personnel fitness across the organization. PROFESSIONAL TRAINING

• Advanced Leader Course

• Basic Leader Course

• Wolf Creek Job Corps with a focus in Culinary Arts

• Sexual Harassment, Assault Response, and Prevention

• Advanced First Aid/ CPR

Technical Proficiencies: Microsoft Office Suite

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