Karen Egerdal

Burlington, WA *****

adwzgm@r.postjobfree.com

+1-360-***-****

Looking to further my knowledge and skills in a reputable company. Work Experience

General Manager

Best Western Plus Skagit Valley Inn - Mount Vernon, WA June 2017 to March 2023

Worked with all departments in the hotel and lent a hand when needed. Interviewing, hiring, firing and helped with training. Ensured all staff did yearly training, ordering of supplies and linens for both hotel and Convention Center, group sales for hotel, met with prospective clients at the Convention Center and write up contracts, oversee maintenance and housekeeping. Ensure all rooms were brand compliant . Helped with check ins and check outs especially when busy, help with room checks. I implemented check lists for each shift and/or departments. Implemented deep clean logs and logs for smoke detectors and co2 . It was more streamlined and efficient which made it easier to keep track when they were due. Post payments, direct bill accounts, sent out invoices, worked with many county agencies to help supply housing.

Front Desk Manager

Candlewood Suites - Burlington, WA

December 2011 to June 2017

Supervisor other front desk staff, scheduling, training, daily operations of hotel, work closely with housekeeping, inventory of sweet shop and office supplies, assist General Manager. Education

Associate's degree in Business Management

Bellingham Technical College - Bellingham, WA

June 2015 to June 2016

Associate's degree in Legal Studies

Bellingham Technical College - Bellingham, WA

June 2015 to June 2016

Skills

• Management (10+ years)

• Human resources (8 years)

• Direct sales (8 years)

• Group sales (8 years)

• Research (7 years)

• Sales management (5 years)

• Microsoft Office (10+ years)

• Project leadership (4 years)

• Payroll management (5 years)

• Food service (8 years)

• Food management (6 years)

• Event planning (5 years)

• Event marketing (5 years)

• Catering (5 years)

• Business management (5 years)

Certifications and Licenses

Driver's License

December 2021 to December 2026

General Manager

September 2022 to September 2032

General Manager of Best Western Hotel and Resorts

Revenue Management

May 2020 to Present

Best Western Certificate

Quality Evaluation Manager for Hotel Management

March 2017 to Present

IHG Certificate

Revenue Optimization Training

November 2019 to Present

Best Western Certificate

Additional Information

Member of Skagit Valley Lodging Association 2019-present Travel and Tourism Board- 2019-present

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