Salesforce Developer Administrator

Sachin Chinnari

Salesforce Lightning Developer

Email: *****************@*****.***

Contact: +1-214-***-****

LinkedIn: https://linkedin.com/in/sachin-kumar-chinnari-82a46118b

Professional Summary:

Software Engineer with 8 years' experience in problem analysis with good implementation of SDLC phase involving analysis, development, implementation and production support.

Seeking opportunity in reputed IT company to showcase my skills and add value to organization.

Strong salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Scheduled Apex and integrating with external source by consuming REST APIs.

Sound experience in writing, tuning of SOQL, SOSL queries and Database methods for performing DML operations.

Experience in Apex coding to implement the complex business logic within the Governor Limits enforced by Salesforce.

Hands - on experience in building robust and re-usable Lightning web components using LWC framework, Salesforce Lightning Design System and JavaScript.

Extensively worked on administrative tasks like Creating objects, fields, Page Layouts, Validation Rules, Flows, Process Builder, Security (Profiles, Permission Set, Roles, OWD, Sharing rules) and Reports.

Experience in Conga CPQ Configuration and involved in quoting and pricing, product configuration.

Used Conga Composer to Customize, streamline and scale the document generation for Quotes prepared by the business users in Word & PDF formats.

Proficient in using Visual Studio, Postman to develop and debug software applications and test API integrations.

Good familiarity with Service Cloud and hands-on experience in Salesforce Communities (Experience Cloud).

Worked on GIT, BitBucket, Jenkins, JiRa and SonarQube tools.

Have end to end knowledge on Agile Methodology, worked with Scrum Masters, IM PMs on requirements.

Excellent written and verbal communication skills with effective troubleshooting mechanisms and highly adaptable to different work environments.

Education Details:

Bachelor of Technology in Industrial Engineering GITAM University, Visakhapatnam Jun 2012 - Mar 2016

Certifications:

Salesforce Certified Platform Developer I

201 CPQ Product Administration, Level 1 – Conga Certified

Professional Experience:

Mellow Soft Inc Feb 2023 – Present

Client: Vanguard

Role: Salesforce Developer

Working as Salesforce Developer at Vanguard is a challenging role. Role is to assess the business requirements and develop solutions using Lightning Web Components, Apex classes and Salesforce Configuration.

Responsibilities:

Experience developing Lightning Components and Applications, using the Lightning Component Framework.

Working on Rest API integrations to integrate Salesforce system with other applications in Vanguard.

Working on Apex such as developing triggers, batch classes, SOQL.

Working on declarative development such as creating custom objects, fields, profiles, permission sets, workflows,

Process builders, Flows, validation rules.

Working with Agile software development methodologies, including Scrum and sprints.

Strong communication skills, with the ability to clearly articulate technical concepts to both technical and non-

technical stakeholders

IBM Nov 2021 - Jan 2023

Client: ABB

Project: EL Quote

Role: Salesforce Developer

Working as Salesforce LWC Developer at ABB is very challenging as it is a global project. EL Quote is complex implementation of creation of quotations for the end customers by the business users. The role is to work closely work with clients to assess business requirements and provide support and develop solutions using LWC, Apex, Conga CPQ.

Responsibilities:

Professional experience as a Salesforce developer with hands-on experience in developing Salesforce solutions.

Strong understanding of Salesforce security model and data governance.

Developed Lightning web components using JavaScript, Triggers, Apex as part of new CR’s and enhancements.

Worked on Rest API integrations to fetch the products and its pricing information from SAP.

Experience in using Community (Experience) Cloud when providing POCs for the clients on new requirement.

Developed and configured custom Lightning components to enhance the functionality and user experience of Community Cloud.

Proficient in using SOSL (Salesforce Object Search Language) and SOQL (Salesforce Object Query Language) to search and retrieve data from Salesforce.

Exposed to Conga CPQ, as in CPQ support, in order to fix the issue with the business user setup & configuration.

Configured Option groups, Constraint rules, Visibility Rules and knowledge on X-Author Contracts functionality.

Configured Approval process and Approval rules for different discount threshold for Hierarchies and products as part of CR's.

Strong knowledge on Salesforce Profiles/Roles and Sharing Rules, Process Builder, Flows, Validation Rules, Tasks, Workflow rules.

Client Engagement for Requirement gathering, Demo’s & regular updates & Follow-up’s.

TATA Consultancy services May 2017 - Nov 2021

Client: Vitality Health Insurance

Project: Papillion

Role: Salesforce Lightning Developer

Working as a Salesforce Developer at Vitality has been a fantastic opportunity for me. Service Cloud implementation involves consuming real time APIs from source systems using MuleSoft and a completely bespoke Lightning front end to accommodate the infrastructure and business processes.

Responsibilities:

The role and the problems are challenging due to the complex and governance heavy nature of the industry, but the people and the working environment are outstanding.

Ingesting business requirements, low level designs and developing LWC components, apex classes.

Developed Lightning web components using JavaScript, Salesforce Lightning Design System (SLDS) to build custom UI features and functionality in Salesforce applications.

Integrated Salesforce with external systems using MuleSoft's platform, consuming REST APIs to exchange data between systems.

Collaborating with architects, other developers, business analysts, product owners and other key stakeholders to understand the requirements.

Developed application on agile model and involved in daily scrums. Deployed code on test and UAT environments.

Maintaining the development processes to ensure efficiency, reliability and practicality (Git, SFDX, SQA). Maintaining coding and ensuring adherence to company-wide standards.

Creating, managing, and deleting user accounts and profiles, as well as setting user permissions and access levels.

Creating and modifying custom objects, fields, page layouts, and workflows, as well as implementing and maintaining custom business processes. Creating Permission sets, Validation rules, Process builders and Flows.

Creating and running reports and dashboards, analyzing data, and providing insights to stakeholders.

TATA Consultancy services Jun 2016 - Apr 2017

Client: Vitality Health Insurance

Project: Papillion

Role: Salesforce DevOps Engineer

Provides users within the company solutions for the issues raised when trying to access the policy details, customer details, cover period, benefits and when indexing/assessing claims and invoices based on the business rules. Provides such robust and feasible solutions with proper business and technical knowledge.

Responsibilities:

Worked extensively in production support. Resolving the production issues, creating story for larger changes and also helping users and business with support they need including giving access to application.

Debugged the coding defects, validated the fixes and closed the bugs accordingly by creating Problem records (PR's).

Automating the build, testing, and deployment processes of Salesforce applications using Jenkins.

Worked on creation of SOPs (Standard Operating Procedure) documents for L1 support team to act on the repetitive actions like user creations.

Worked and resolved many production issues single-handedly.

Used ServiceNow tool extensively to keep track of incidents, problem records and for pulling reports.

Maintained 100% SLA (Service level Agreement) in almost all the months by providing fixes and solutions on time to the users.

Monitoring and analyzing performance metrics to identify areas for improvement and optimize the delivery process

Technical Skills: HTML5 CSS3 Salesforce Apex Salesforce LWC Service Now Strong Communication

Internships:

TATA Consultancy Services Jun 2015 - Mar 2016

Client: AIG Japan

Project: AIG Auto Insurance

Role: Jr. Salesforce Administrator

Worked as Jr. Salesforce Administrator in AIG Auto insurance which is Japan based project for almost one year during version 2.0.

Responsibilities:

Creating and managing user accounts, profiles, roles, and permissions to ensure that users have the appropriate level of access to the system.

Importing and exporting data, creating reports and dashboards, and ensuring the accuracy and completeness of data in the system.

Configuring and customizing the system to meet the needs of the organization, including creating custom fields, objects, workflows, and validation rules.

Supporting the administration of Salesforce licenses, user roles, profiles, and security settings.

Monitoring system performance and identifying areas for improvement.

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