Customer Service Kitchen Staff

KEN JADA HUTCHINSON

**** ***** **** **, *******, Texas, 76549, US + 205-***-**** + **********@*****.***

Professional Summary

Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.

Skills

Table setting knowledge Sale expertise

© Customer service © Daily specials memorization

Education

Exercise Science - Some college (No degree)

Auburn University at Montgomery - Montgomery, AL

© I currently have 104 accredited college hours

¢ [have maintained a 3.65 gpa

© [am currently in the top 20 percent of my class

Work History

Server - December, 2019 to April, 2022

Jim 'N Nick's - Montgomery, AL

© Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.

© Was frequently complimented by customers for going above and beyond my normal responsibilities.

© Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.

© Was in charge of event contracts, which included estimates, event profiles, and post-event summaries, among other things.

Kept a high level of cleanliness and sanitation.

© Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.

© Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.

© Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.

© Checked identification to enforce the age requirement for alcoholic beverages.

© Took credit card, cash, and gift certificate payments and gave cash transactions change.

© Educated new employees on the restaurant's practices, culture, and procedures.

© Implemented quality assurance procedures to ensure that customers had a pleasant dining experience.

© I'm able to work effectively under duress.

Social Worker Intern - January, 2020 to May, 2022

Children's of Alabama - Birmingham, AL

© Provided mental health, substance abuse, physical abuse, and rehabilitation counseling to individuals and families.

© Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

© Introduced students to algebra and reading concepts to encourage recall of educational content.

© Secured housing, medical care, and employment for clients by collaborating with various community agencies.

© Double-checked the data's accuracy and integrity.

© Worked to improve and enhance the lives of patients through effective and compassionate care.

© Organized, promoted, and managed parent workshops aimed at helping children succeed academically.

© Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

© Gathered and provided information to coordinating agencies so that clients could receive the best possible guidance.

© Kept in touch with clients on a regular basis by calling and visiting their homes.

© Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

© Kept track of progress and recorded any changes in status.

e Had an excellent attendance record and was always on time for work.

Volunteering - February, 2018 to June, 2020

Exchange Club Child Abuse Prevention Center - Birmingham, AL

© Ensuring the children’s safety, which includes attending to their medical, dental, and mental health requirements as well as providing them with a

secure home free from domestic abuse, child abuse, and other forms of violence.

© Budgeted project proposals in collaboration with the PD department.

© Went to meetings to keep an eye on potential funding.

Certifications

© SafeServ Certified: Food Handler

© Certified Informa

on System Security Professional (CISSP)

© Microsoft Certified Systems Engineer (MCSE)

Contact this candidate