Accounts Receivable Specialists/Collections
Resume:
Kathy Davis
***********@*****.***
Professional Experience
Infinite Electronics International Inc. April 2022 – May 2023
Irvine, CA
Accounts Receivable Specialist – CV Resource Agency – (Contract - Remotely)
Monitor aging reports monthly by maintaining current balances by interacting clients for payment resolution. (approx. two thousand accounts monthly).
Work Cash receipt reports - ACH/Checks toward aging, assist with Cash Ops dept, regarding locating backup remittances from customers for payments.
Built relationship trust with various commercial customers and contacts.
Maintain month-end reports as required by management.
Working with other sales, customer services and other collectors of other brands regarding payments/portals, purchase orders, shipment errors.
Maintain Tax Exempt Resale Certificates from customers.
Software knowledge: Great Plains, Outlook, Avalara, Magento Administration, Teams, and Excel
Cotti Foods Company - Construction Department January 2022 – March 2022
Rancho Santa Margarita, CA
Billing Administrator – Ultimate Staffing Agency - (Contract)
Process and Manage Pre-liminary Notices applied to server and contract files.
Process and Manage current Certificate of Liability Insurances on primary files of client.
Perform clerical tasks, including data entry, filing, photocopying, scanning.
Manage contract close-out documentation (i.e., final releases).
Software: Acumatica, Outlook
Girard Systems May 2021 – August 2021
San Clemente, CA
Account Receivable – Collections – CV Resource Agency – (Contract)
Collaborate closely with the customers to solve past-due invoices and short pay. Reconciling Bank AR summary accounts to Account Receivable Aging Reports. Build relationships trust with various commercial customers and contacts.
Manage main email box with request for invoices, statements, packing slips, in prompt manner. Detail and organized ability to multi-task, and adaptive learner. Reconcile accounts and research invoices, escalate as needed.
Manage large volumes of commercial invoices per account on a weekly basis, scanning & emailing electronically to customers.
Software knowledge: Sage, Outlook, and Excel.
Tempo Communications, Inc. August 2019 – April 2020
Vista, CA
Accounting Assistant – Invoicing and Collections - Aerotek Agency – (Contract)
Check the accuracy of sales orders toward PO documents for completeness before entering data into invoicing procedures. Process daily for large volumes of Invoices for our US and European Territories for commercial customers.
Monitor aging report by cleaning up customers account for non-payments, for both US/International clients. Maintain working relationships with customers.
Reconcile accounts and research invoices, escalate as needed. Train co-workers on invoicing and electronic invoices via email. Aid in AP division- Coding invoices for processing, compiling backup, and filing.
Software knowledge: Great Plains, Outlook, Microsoft Teams, and Excel.
Emerald Exposition, LLC. September 2016 – December 2016
San Juan Capistrano, CA
Commercial Collection Specialist – Vincent Benjamin Agency – (Part-time Contract)
Communicate directly with customers by phone or email to collect past due amounts. Respond to client inquiries regarding research and supply account information.
Process daily checks, credit cards and one-time debits. Scanned statements, advertisement ads, magazine ads, or mail out hard copies.
Ensure prompt collection of receivables through continuous account monitoring.
Software knowledge: – A2Z, Time Management, Word, and Excel.
FCI Federal – Laguna Niguel, CA - (Acquisition by P.A.E) October 2016 – May 31, 2019
United States Citizenship Immigration Services Visa’s (Division of Homeland Security with Clearance)
General Clerk I
Data entry procedures for application processing for federal departments database.
Assisting with co-workers sorting files, then scanning in systems.
Pulling files for supervisors to review before auditor’s review.
The ability to function as part of a team both inside and outside of the assigned departments. Efficiently work in a challenging environment and keep a calm demeanor.
Contract March 2016 – October 2016
Accurately process confidentiality 900 + non-immigrant visas applications daily.
Audit weekly application files to match up to master reports.
Process setting up files when shipment comes in March – April 12 hours shifts.
Data entry procedures for application processing for federal departments databases.
The ability to function as part of a team both inside and outside of assigned departments.
Self-Employment March 2015 - February 2016
Cox Communications, Inc. – Rancho Santa Margarita, CA February 2003-October 2014
Credit and Collection Department - Accounts Specialist II
Maintained payment arrangements with customers. Process credit card payments, checks, electronic debits, and cash.
Extensive ability to manage, organize and problem solve using a strong research ethic Received and post payments daily by coding, batching and bank deposits.
Responding to incoming customer inquiries, reconcile account discrepancies, billing issues, by phone, written correspondence, email and maintain the files in proper areas.
Work multiple reports, aging, write-offs, decedent, credit cards disputes, returned items & bankruptcy.
Flexibility to adapt and able to manage multiple assignments while working under pressure independently or minimal supervision. Applied skip tracing techniques to reduce DSO bad debts, shown recorded on aging reports and shortage of equipment’s.
Software: AS400, GUI, Outlook, Oracle, Lexis-Nexis, and Excel.
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