Window Clerk Mailroom

BONITA BARNES

Drexel Hill ***** 267-***-**** ********@*******.***

Focused professional with 32 years of experience and a proven knowledge of customer communications, customer satisfaction and office skills . Aiming to leverage my skills for a Part-time position . Production goal setting

Self-motivation

Handling and sorting mail

Loading and unloading

Mailing restriction expertise

Team Player

Approachable

Computer literate

Dependable

H.R. Consultant, 08/2021 - 10/2021

S.A.P. – 3999 West Chester Pike, Newtown Square, PA Authored detailed work plans to meet business priorities and deadlines. Took detailed notes and kept records of program and performance progress, education initiatives and leadership.

Collected, arranged and input information into database system. Gathered, organized and input information into digital database. Open mail and sort, logging the mail onto the spreadsheet for tracking. Faxing tax notices and Garnishment notices to ADP

Filing them in order

Mailroom Clerk, 09/2019 - 03/2020

Dunwoody Village – 3500 Newtown Square, PA

Distributed mail on foot to residences

Sorted and placed mail into mailboxes with accuracy and efficiency Assisted customers in completing and submitting forms to update address or report lost and stolen mail Established customer relationships through prompt and courteous service Passport Clerk, 04/2012 - 06/2018

United States Postal Service

Inputted all gathered information and researched data on applicants into computer system using the PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

scanner

Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping

Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties

Maintained drive and determination to obtain personal and team objectives and goals Assisted with mail distribution, equipment inventory identification, offices and equipment Copied, logged and scanned supporting documentation Filed letters in numerable order, based on Box numbers Window Clerk, 05/2007 - 04/2012

United States Postal Service

Customer Service details

Sold stamps, envelopes, money orders, Express Mail, Priority Mail Prepped mail for mail carriers

Answered phones

Count money

Sold Postal Products

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply Received multiple positive reviews which acknowledged dedication to excellent customer service Assisted customers promptly and politely, in person and via telephone Automation Clerk, 10/1991 - 05/2007

United States Postal Service

Feed (Load) Automation machine with first class letters Sweep (Clear) Automation machine

Clear jams

Label and route sorted mail to designated areas

Train new workers

Opened and properly distributed incoming mail

Input all documents into the records management system Acted as a general assistant for reporting, correspondence and special employee projects. Entered and sorted data accurately after establishing data entry priorities and procedures. Letter Sorter Operator, 10/1986 - 10/1991

United States Postal Service – 30th Market St.

Operate computer- controlled keyboard in order to direct items according to established routing schemes Inspect mail output for defects

Determine how to eliminate causes of any defects

Wrap packages or bundles by hand or using tying machines Place incoming or outgoing packages into sacks, based on destination and place identifying tags on sacks

Verify items are addressed correctly, marked with proper postage and suitable condition for processing Certificate: Central Processing

Hahnemann Hospital - Philadelphia, PA

Studied basics on Processing and Sterilization, decontamination process . Sterile processing technician programs at a post-secondary school took 6 months . I finished my class and recieved a certificate, started my internship 8 yrs later . I had to take 400 hrs of internship to get certified . I didn't finish my internship because my hours at my job had change .

CNA Certificate: Nursing Assistant

Virginia School Of Technology - Norfolk, VA

I learned to be a Nursing Assistant at an convalescent home, for 6 months Took temperature

Blood pressure

Gave showers

made beds

Took care of the elderly in a hospitality way

Graduated in 1985

High School Diploma

Olney High School - Philadelphia, PA

EDUCATION

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