Contact

Education

+601*-*******

Phone

adwz72@r.postjobfree.com

Email

**-**-*, **, *********

Jalilmas, 217, 57000, Kuala

Lumpur

Address

Hakim Roslan

C u s t o m e r O p e r a t i o n A s s o c i a t e i am outgoing, dedicated, and love to learn. I get across to people and adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time.

Experience

Responsibilities:

- Responding, diagnosing/analysing of support tickets sent in by customers.

- Ensure SLA is met and manage issues escalation

-Performs ad-hoc miscellaneous job-related tasks as needed.

-Appreciation of technical issues with ability to relate issues in a customer context and to look for ways to resolve issues.

-Perform administration/maintenance of systems, patching and updates Responsibilities

-Report and feedback to head of operation and work together with assigned department for the above scope

-Creative, multi-tasking, self-motivated, independent, ability to follow instructions

-Capable of executing design projects independently

-Resourceful in creative ideas and active in brainstorming Responsibilities:

- Responsible to contact client

-To conceptualize & design Company Marketing Material like leaflet, brochure, newsletter, banner etc.

-Conceptualize & Design and maintain social media content for company like website, Facebook etc.

-Liaise closely with Marketing Team on all aspects of projects from concept to production.

-To carry out ad-hoc duties assigned by superior from time to time. IT Customer Operation Associate ( L2 ) :Shopee

Graphic Designer Cum IT Technician

Graphic Designer Cum IT Technician

2022(May) - 2023(Present)

2019(Nov)-2022(March)

2011 (January)-2017(October)

Scicom ( Msc ) Berhad l Menara TA One, Kuala Lumpur Magika Sdn Bhd l Petaling Jaya, Selangor

Printpos.my l Cheras, Kuala Lumpur

+601*-*******

adwz72@r.postjobfree.com

Miss Joanne Ng

Phone:

Email :

Manager, Magika Sdn Bhd

Nazruddin.syednasser@shopee

mobile-external.com

Sheik Nazruddin

Phone:

Email :

Team Leader, Scicom (Msc) Berhad

Reference

Cosmopoint College

SMK Syed Mohamed Al-Bukhary

Diploma In Graphic Designer

Spm

2017 - 2019

2007 - 2011

Microsoft Powerpoint

Adobe Lightroom

Adobe Photoshop

Microsoft Word

Adobe After Effect

Adobe illustrator

English

Malay

Expertise

Language

+601*-*******

Contact this candidate