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Administration Manager Human Resources

Location:
Nairobi, Nairobi County, Kenya
Posted:
May 09, 2023

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Ben Sifuna

Telephone no: +254-***-***-*** / +254-***-***-*** Email: adwz6q@r.postjobfree.com LinkedIn Profile: linkedin.com/in/ben-sifuna-5b87a411 Personal Profile Attentive and communicative human resources professional with over 15 years of diverse experience specializing in HR administration, employee relations, process improvement, Leadership and payroll administration. I have a strong background in overseeing HR business management functions and driving the implementation of HRIS technologies to enhance organizational effectiveness. Strong written and verbal communication skills, attention to detail and the ability to gain trust so as to achieve results. Experienced in managing personnel records, compensation and benefits, and employee relations. Proven track record of crafting effective training and development tools. I aim to add value through designing, directing, and managing the company-wide process of management and development, all of which facilitate organizational effectiveness and growth. Education

2002

Master of Science in Human Resource Development

University of Manchester - United Kingdom

1992

High School Education

Ruiru High School

Professional

Qualifications

1999: Higher National Diploma in Human Resource Management; Kenya Railways Training Institute

1998: Advanced Diploma in Public Relations and Personnel Administration; International Association of Business Executives - London (UK).

1996: Diploma in Public Relations and Personnel Administration; International Association of Business Executives - London (UK).

Skills Interpersonal Skills: Demonstrated ability to work in a team, build agreement and navigate complex and appropriate frameworks. Also able to develop effective working relationships with other program partners and counterparts.

Communication Skills: Excellent at verbally communicating effectively with teams inside and outside the organization and maintaining good and professional working relations.

Organizational Skill: Sense of organizational experience in laying strategies, planning, organizing, managing time productively in accomplishing tasks.

Problem-Solving Skills: Demonstrated capacity to think strategically with expertise in complex problem solving, decision making and critical thinking skills.

Relationship Management: I am a proven relationship builder with excellent interpersonal skills and I am able to nurture and retain strong relationships.

Leadership and Management: I am a proactive and goal driven professional with the ability to create and maintain a productive climate to achieve and maintain high performance standards.

Teamwork: I have demonstrated ability to function as a team player and strong member of a highly motivated and integrated operations management team.

Analytical Skills: Recognizes areas of weaknesses requiring improvements and makes recommendations to the management for consideration, approval and implementation.

Computer Skills: Good command of MS Office/Suite for example CRM and the Human Resources Information System (HRIS).

Work Experience Nov 2020 to Date Cloud Seven Investments Position: HR Consultant and Director

Key Achievements:

Established organization from concept to reality by providing needed capital to an organization that now is self-sustaining through rental income, agribusiness and management consultancy. Page 2 of 5

Responsibilities:

Offer overall leadership for a business venture which mainly deals with Human resources and management consultancy, business mentorship, real Estate and agribusiness.

Monitor progress towards achieving the objectives and policies. May 2014 - Oct 2020 CMC Group/Al-Futtaim

Position: Group Human Resources Manager

Key Achievements:

Reduced HR related costs by 40% - by reviewing and competitively sourcing medical insurance providers, seeking alternative recruitment methods, staff reorganizations and review of various cost centers.

Successfully Managed staff reduction for one of East Africa’s largest and controversial business entities

(CMC) without bad press, litigation or controversy like had been in the past. The organization successfully reduced its workforce to 500 from 1014 permanent and pensionable Associates.

Hit and achieved departmental PDR Goals for all the six years I worked here.

Presided over the conversion of pension scheme(s) (both DB and DC Schemes) from a segregated arrangement (that had made losses and courted controversy for many years) to a guaranteed scheme that has guaranteed returns to its members and improved service delivery.

Improve the engagement score for CMC East Africa when it comes to employees rating HR services.

Managed HR transformation agenda through automation and use of leading ERP systems. Responsibilities:

Provided Leadership and direction within the HR departments across the East African Countries of Kenya, Uganda and Tanzania whereby respective HRBPs were direct reports.

Ensured professional management support of functions such as selection, recruitment, training, performance management, reward and retention.

Ensured the discipline and well-being of all employees including foreign nationals from other continents of the world in affiliate companies across East Africa.

Transformed the organization through conducting structural changes to various roles including declaring roles that are no longer required in the organization redundant

Ensured compliance with international and local statutory and policy requirements,

Contributing to the enhancement of the overall strategy of the organization.

Provided strategic feedback to the UAE- Dubai office on all matters related to Human Resources in East Africa and background information for Associates.

Attended Board meetings and preparation of board papers on matters related to human resource management across the group.

May 2012 - April 2014 People Edge Limited

Position: Consultant and Business Mentor

Key Achievements:

Successfully set up HR systems for Mumbo Distributors Limited which later diversified to other products such as soft drink distributorship from only petrol dealership.

Set up HR Manuals and operation guidelines for various state corporations. Responsibilities:

Conducted business planning and strategy formulation for Mumbo Distributors Limited and Uganda Road Total Petrol Station Eldoret.

Reviewed HR systems and restructured Kenya Meat Commission (KMC) operations.

Conducted recruitment, competency and skills audits, gender mainstreaming survey, alcohol and drugs prevalence survey, and review of HR manual and systems for Water Services Trust Fund (WSTF).

Provided motivational talk and team building activity for Kenya Revenue Authority (KRA) Namanga substation.

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Conducted varied HR assignments for National Authority for the Campaign against Alcohol and Drug Abuse (NACADA).

Other Positions Held

Aug 2010 - April 2012: Group Human Resource and Admin Manager-Crown Paint Limited.

Feb 2009 - Jul 2010: Human Resource and Administration Manager- Kenya Urban Roads Authority

(KURA).

April 2007 – Jan2009: Human Resource and Administration Manager- National Council for Population and Development (NCPD).

Feb 2003 – March 2007: Human Resource and Administration Manager- Kenya Industrial Research and Development Institute (KIRDI).

Dec 1993 – Jun 2002: Personnel Officer- Harambee Co-Operative Savings and Credit Society Limited. Additional

Information

Awards

Manager of the best rated team (HRM) in CMC

Professional Membership

Institute of Human Resource Management, Kenya (IHRMK).

Kenya Institute of Management (KIM).

IDPM - Manchester University Business School (Manchester, United Kingdom).

Lead Expert- Environmental Impact Assessment and Audit (NEMA). Other Key Achievements

Developed HR Functions from scratch – by formulating relevant structures, policies, approvals and hiring staff in the department at KURA and NCPD as newly formed state corporations.

Supervised, trained and mentored HR professionals who worked under my leadership and are now top HR executives in various companies.

Successfully led job evaluation teams that reviewed structures and aligned them towards the intended strategic goals and objectives while at KIRDI, Crown Paints and CMC Motors.

I was able to resolve longstanding disputes in Uganda and Tanzania (through consensus building between the Uganda and Tanzania Government Ministers, Union officials and staff). Where there was misconception that there was no local talent, I was able to source for qualified local talent and put in place mechanisms to grow local talents in all the three countries of Kenya, Uganda and Tanzania while at CMC Motors.

Successfully Reviewed Human Resources Policy and Procedures manuals for the organizations worked for to keep them current with best practice while at KIRDI, NCPD, KURA, CROWN and CMC Motors.

At the Kenya Urban Roads Authority (KURA) and National Coordinating Agency for Population and Development (NCAPD), initiated the process of developing the Manuals from scratch through participation of all employees and the involvement of the Inspectorate of State Corporations.

Initiated Development and implementation of Performance Management policies geared towards aligning individual goals to the Organizations’ Strategic Goals and Objectives while at KIRDI, NCPD, KURA, CROWN and CMC Motors.

Successfully implemented Departmental performance targets in line with the Government framework for state corporations and performance development reviews through customized balanced scorecards for all the organizations I have worked for as Head of HR.

As Trust Secretary for various pensions schemes have successfully uncovered loss making loopholes and addressed the shortcomings of various scheme structures, including thorough evaluation of service providers to ensure value for money while at KIRDI and CMC Motors.

At NCAPD and KURA, initiated the process of developing the Trust Deed and Rules for the pension scheme from the start and spearheaded the registration process up full implementation of pension schemes.

Page 4 of 5

Coordinated Corporate Governance training for Board members, Senior and middle level Management; Reviewed processes systems, practices and procedures so as to exercise stewardship that protects company resources and increases stakeholders’ value and satisfaction in line with the corporations’ mission and vision while at KIRDI, NCPD, KURA and CMC Motors.

Developed respective Board Charters while at KIRDI, NCPD and KURA.

Developed and implemented Employee Training and Development policy manuals aimed at ensuring that all Human Resource Development interventions are strategic in nature and they increase performance. I have also managed and conducted various training activities while at KIRDI, NCPD, KURA, CROWN and CMC Motors.

Have spearheaded Employee Engagement Surveys in order to identify administrative weaknesses and enhance staff morale in all organizations worked while at CMC Motors

Successfully created staff motivation and incentives schemes to reward and recognize innovation and exemplary performance by employees while at KIRDI, CROWN and CMC Motors.

Successful automation of the Payroll and other Human Resource Systems at KIRDI and Crown Berger Limited.

Having successfully developed a Human Resources Plan and successfully conducted salary surveys in comparable state corporations with a view of seeking approval for salary increase and budget, I Actively lobbied the Government for additional funding for KIRDI. My consistent lobbying and guidance through the corporations Chairman and CEO led to additional funds of 160 Million Kenya Shillings being allocated for the 2006/2007 financial year by the Parent Ministry. Trainings and Workshop

Human Resource Development Programs; CIPD/Al-Futtaim Group Dubai.

2019: Strategic HR Leadership Masterclass at Dubai UAE.

2017: Investment Management for Trustees by ICEA Lion.

2017: Zodiac Business Finance and Strategy Simulation (Al-Futtaim Academy).

2017: Leadership Development.

2015: Trustee Training by Retirement Benefits Authority - College of Insurance.

2015: Effective Leadership by Al-Futtaim Academy Dubai - UAE.

2010: East Africa HR Summit - Developing Modern HR Competencies that Deliver Business Results by CIAR Africa – Kampala Uganda.

2008: Kenya Labour Laws at Institute of Human Resource Management - Kenya.

2008: Integrity Assurance Training by Kenya Anti-Corruption Commission.

2007: Building and Implementing a Balanced Scorecard at Strategic Leadership Centre.

2006: Environmental Impact Assessment and Audit; UNDP Sponsored Kenya National Cleaner Production Centre.

2006: Occupation Health and Safety (UNDP - Kenya National Cleaner Production Centre).

2006: Corporate Governance (Centre for Corporate Governance in Kenya).

2006: Productivity Awareness Creation (Productivity Centre of Kenya).

2005: Spring Forward Management Development Programme (British Council).

2005: Performance Contracting for Civil Service and State Corporations (DPM).

2005: Sensitization Training on the Public Officer Ethics Act, 2003 (PSC).

2003: Human Resources Management Information Systems - User Training

2001: Industrial and Personal Security Training (Securicor Guarding - Glasgow, Scotland).

2001: Outdoor learning Management Development trainer’s workshop (North Wales). Seminars and Conferences

2016: Automotive Conference at Al-Futtaim Academy - UAE.

2006: Investment Management Seminar for Trustee by Genesis Investment Management Limited.

2005: Managing Retirement Benefits – Trustee Training Seminar by Retirement Benefits Authority. Page 5 of 5

Personal Details

Date of Birth : 3rd, January 1973

Languages : Swahili, English & Luhya

Marital Status : Married

Hobbies and Interests

Socializing, Music, Community Work, and Traveling. Referees Festus Osinde

Human Resources Business Partner (East Africa), CMC Holdings Limited Telephone no: +254-***-***-***

Email: adwz6q@r.postjobfree.com

Herman Mbalasi

Managing Director, Cooper Motors Corporations Uganda Limited Telephone no: +254-***-***-***

Email: adwz6q@r.postjobfree.com

Kenneth Jumba

Publishing Manager, Kenya Literature Bureau

Telephone no: +254-***-***-***

Email: adwz6q@r.postjobfree.com



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