Flight Attendant Customer Service

AMERICA BUTLER-WILSON

**** **** **** **.

Baton Rouge, LA 70810

346-***-****/**************@*****.***

Professional Summary

Highly motivated customer service professional with demonstrated success providing the highest level of service with focus on safety and passenger satisfaction. Excels at leading teams and cultivating key relationships. Experienced serving as a brand with strong interpersonal, collaboration, and listening skills. Excited about becoming an aviation professional.

Work History

A. Marcelite Salon-Stylist

Baton Rouge, LA-November 2019-2021

Maintain continued education with several Paul Mitchell training classes.

Maintain up to date knowledge on industry trends.

Established and implemented marking and event schedules.

Suite A Salon-Owner/Stylist

Spring Cypress, TX- October 2013-2015

Monitor business expenses and track payments and credits.

Maintain inventory books, order supplies and promote business in the area.

Recommend hair and scalp treatments, shampoo, style and color hair.

Blow Dry Bar-Stylist

Houston, TX-November 2017-2018

Welcome customers and identify their preferences by asking pointed questions.

Recommend hairstyles and haircuts according to the customers’ face shapes and taste.

Apply hair treatment products, ensure tidiness, cross sell hair products as needed.

Behold the Beauty-Stylist

Houston, TX- August 2007-2010

Maintain a warm and comfortable experience for all clients.

Handled one on one consultations according to the clients’ needs.

Fulfilled full service including haircuts and color techniques.

Education

Heritage Academy

Baton Rouge, LA / HS Graduated 1998

Southeastern State University

Hamond, LA/ Some College Vocal Performance 1998

The Airline Academy

Orlando, Florida/2023

Studied topics such as city codes, airline terminology, and safety. Continued with key elements of flight attendant training to include aircraft door operating procedures, slide deployment exercise, and a ditch drill. Completed training at JetBlue University, Orlando Campus.

References Upon Request

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