Data Entry Administrative Assistant

LOLITA L. RATLIFF

**** ******** ***** • Hernando Beach, FL 34607 • 619-***-**** • *************@*****.***

SUMMARY: I have served over 11 years in the US Department of Homeland Security (DHS) with Federal Security Clearance to perform deportation processes and have over 25 years of experience in general office and administrative responsibilities. I am seeking a challenging part-time position performing office clerical and administrative assistant duties.

WORK EXPERIENCE:

Enforcement Removal and Assistant: GS-0301-08 Sep 08, 2008 – May 29, 2019 Department of Homeland Security (DHS), Immigration Custom Enforcement (ICE) Immigration Removal Operations (ERO) 880 Front Street, San Diego CA 92101

Supervisory Detention Deportation Officers: Michael Maresca, 619-***-****; Hedelberto Quebrera, 619-***-****; Oscar Navarro, 619-***-****

Major Duties:

• Provided Clerical and administrative support to the Detention and Removal Program

• Reviewed, processed and established confidential case records of aliens who are detained by the

agency by reviewing program documents for completion and accuracy

• Prepared records based on officers’ notes and forwarded to appropriate offices for removal and

exclusion hearing

• Reviewed and analyzed case files to determine appropriate action by accessing database systems

such as NFTS, EARM, CIS, TECS, and CLEAR to retrieve and input (data entry) information

• Performed a variety of technical ( data entry inputting) clerical duties associated with arranging

physical removal of aliens

• Maintained and reviewed deportation docket file and systems, using office automation tools to

create spreadsheets, reports, and other documents from databases

Accomplishments:

• Maintained security of US Official Passports for over 400 Deportation Officers

• Processed over XX detention cases per day, ensuring the safety of US Citizens across the nation

Secretary: GS-0318-06, DeCA Nov 2006 - July 2008 Shaw Air Force Base Commissary, 531 Shaw Drive Bldg. 1420, Shaw AFB, SC 29152

Store Director: Mr. Tracey S. Pierce, 803-***-****

Major Duties:

• Performed a wide variety of administrative and clerical support work, including the handling of

confidential personnel files and record maintenance

• Reviewed correspondence for adherence to established format, supervisor’s policy, factual

correctness, procedural and grammatical accuracy, attachments, and signatures

• Prepared documents and reports using features of various software, such as graphics, tabulating

columns, database management, and spreadsheet formulation

• Operated the full range of office automation equipment in the performance of recurring duties

• Received incoming visitors and telephone calls and directed individuals to the appropriate point of

contact

• Arranged Store Director’s travel, calendar and scheduling of appointments in accordance with Store

Director Instructions

• Served as personnel liaison between the Commissary and the Human Resources Operations

Division by submitting and monitoring the status of a wide variety of confidential personnel actions

Accomplishments:

• Assisted Management Team streamline the extensive filing system to assist access to r

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