Data Entry Desk Receptionist

CONNIE M. PEREZ ******@****.***

**************@*****.***

OBJECTIVE

Customers service and sales expert who identifies customer needs and delivers effective solutions to problems. Personable and professional under pressure with motivated, energetic nature. Seeking a position where my skills and experience can be most utilized. Collaborating with a company that offers the opportunity for growth and advancement. EDUCATION

ABC Adult School 06/2021 Certificates

Introduction to Medical

Medical Filing

Medical Terminology & Anatomy

Medical Office & Billing Specialist

Comper Essentails/Words MS

Electronic Health Records

Bookkepping/Accounting

Keyboarding 41WPM

Data Entry

HIPPA Handbook for Physicains

EXPERIENCE

Front Desk Receptionist Radiology UMIH 06/2022 – Present

Welcoming patients and vistors

Processing up to 50 patinets a day

Assisting patients with completing necessary forms and documentation

Verifying insurance and processing payments

Faxing, scanning, filing documentation

Comforting distressed patients

Maintaining information confidentiality at all times

Maintaining social distancing guidelines

Scheduling/comfirming walk-ins patients as well as reschedule late or no show appointments Filming Notifications 2015-2021

Work normally involves contact with business owners, residents, location managers and coworkers requiring courtesy and professional demeanor in aiding and information. Stater Bros. Markets Key Carrier 2012-2019

Conducted department walkthroughs to assets and remedy factors such as cleanliness,

Inadequate stock levels and poor merchandising

Delivered empathy and persuasive negoatiation talents to promote memorable customer service

Ordered merchandise with accuracy by verifying back stock and maintaining inventories

Processed credit card payments and counted back change with currency with 100% accuracy rate

Taught staff how to manage tricky situations with calm and professionalism FRONT

1

[Type your

address] [Type

your phone

number] [Type

your e-mail

address]

2

Collaborated with all company departments to ensure cohesive branding and strategic product placement

Oversaw the entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control

Goodwill Industries Cashier 2011

Maintained high productivity be efficiently processing cash, credit, debit and voucher program payments for customers

Helped customers find specific products, answering questions and offering advice

Troubleshoot and resovle issues with cash registers, card scanners and printers

Trained new team members in cash register operation, stock products and customer service Receptionist/Customer Service Family Resource Center 2010

Greeting customers

Helping customers with housing information

Answering phones and taking messages

SKILLS

Multaking

Social Skills

Orangization

Technical Skills

Professionalism

Fast Learner

Customers Service

Cash Management

Date Entry/ 40 WPM

Shipping/Receiving

POS Systems Operations

Effective Collaborator

Cheerful & Energetic

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