Service Representative Telephone
Resume:
Melissa A. Cook
West Paducah, Kentucky 42086
**********@*****.***
June 24, 2022
Dear Madam,
I am writing to you because I feel that my skills would be a good fit with your company. I am very motivated and learn new things quickly. I have a strong will and an even stronger work ethic. Given the opportunity, I can go a long way in the right company.
I have attached a resume for your review. My skills include, but are not limited to communication, scheduling and time management. I am proficient in Microsoft and basic computer skills. I have experience with all Microsoft application products such as Excel, PowerPoint, Word and Outlook. I am a quick study when it comes to learning new computer programs. I am dedicated to utilizing my problem solving abilities as well as great customer service. I hold a Associates Degree in Business Administration and in Medical Administration. Also I possess a Business Administration in The Accounting Track, where I took Marketing and Ethics courses. The business and it’s needs always come first and are met with professional communication skills.
It is important that the needs of the company are not only met, but exceeded for it to be successful. I hope to contribute to its success by bringing my professional and excellent communication skills to the table.
Thank you for your time and consideration. I look forward to hearing from you to setup a third interview to further discuss what I will bring to the company.
Sincerely,
Melissa Cook
MELISSA A. COOK
9635 Woodville Rd
West Paducah, Kentucky 42086
**********@*****.***
Objective:
To obtain a position at a company where I can learn new knowledge that can enhance the knowledge I have already acquired.
skills:
Proficient in QuickBooks
Proficient in Microsoft applications Excel, Word, Power point and Outlook
Proficient in basic computer skills
Critical Thinking
Time Management
NOCTI proficient
Results-oriented
Proactive team player
Personable
Driven
CERTIFICATIONS:
General Business
Basic Business Administration
Financial Perspectives
Payroll Accounting Specialist
Marketing
Ethics
Education:
West Kentucky Technical and Community College Paducah, Kentucky
Associate of Applied Science in Business Administration: Accounting
05/2011-12/2015
Daymar College Paducah, Kentucky
Associate of Science: Medical Administration 07/2008-07/2010
Employment History:
Ttech Paducah, KY
Annual Enrollment Specialist 10/2018-Current
Inbound calls assisting clients with understanding their current benefits and benefit
options.
Credit Bureau Systems Paducah, Kentucky
Insurance Telephone Representative 11/2017-08/2018
Processing and following up on ambulance claims for400 ambulance companies across the United States
Lynx Services
Customer Service Representative 5/2016-10/2017
Filing glass claims for State Farm, as well as 28 other insurance companies
Scheduling pickups for total loss vehicles for Insurance Auto Auctions
The Heart Group of Paducah Paducah, Kentucky
Administrative Assistant 7/2010-8/2010
Prioritizing
Editing reports
Correspondence
Office organization
Scheduling appointments
MELISSA A. COOK
9635 Woodville Rd
West Paducah, Kentucky 42086
**********@*****.***
REFERENCES
Mark Smith
Business Affairs
West Kentucky Community & Technical College
4810 Alben Barkley Drive P.O Box 7380
Paducah, Kentucky 42002
Sueann Hely
Associate Professor
Accounting Department
West Kentucky Community & Technical College
4810 Alben Barkley Drive
Paducah, Kentucky 42001
Marion Rawlins
Lead Customer Service Representative
Lynx Services
844 Lecky Road
Calver City, Kentucky 42029
Contact this candidate