Customer Service Marketing Communications
Resume:
Cagayan de Oro City,
Philippines ****
**************@*****.***
PROFESSIONAL
SUMMARY
Shrewd Human Resources
Administrator offering
well-developed skills in employee
relations and benefits and payroll
administration. Experienced in
recruiting and retaining
high-performing employees.
Seeking to bring talent and
expertise to company with
opportunities for advancement.
Resourceful professional highly
skilled in new employee orientation
and training. Team player offering
dynamic personality and extensive
background in recruiting,
interviewing and hiring valuable
employees. Looking for Human
Resources Administrator position
with public sector organization.
Diplomatic human resources
leader. Skilled in developing and
implementing practical initiatives to
meet HR needs and promote
performance improvements.
CORE QUALIFICATIONS
• Public Relations
• Sales and Marketing
Event Hosting, Event
Management
•
• Life Coaching
• Motivational Speaking
• Advocate of Education,
Francis Loreto L.
Valmores
EMPLOYMENT EXPERIENCES
June 2021 - February 2023
Human Resource Administrator W & W Galam Group of
Companies Cagayan de Oro City
January 2018 - December 2019
Marketing and Communications Executive Abdulrahman Al Abri Co., Ltd, Al, Oman Muscat City, Sultanate of Oman April 2015 - May 2017
Miss Philippines Earth Official Pageant Host Northern Mindanao Regional Cagayan de Oro City, Misamis Oriental
February 2012 - February 2015
Human Resources Specialist Aani & Dani Chocolatier Riyadh, Kingdom of Saudi Arabia
Manpower Recruitment is my main responsibility – making direct transaction with recruitment agencies in Nepal, India, Egypt, Jordan and The Philippines. My linkages are Ministry of Labor in Saudi Arabia, Foreign Embassies and other Government offices related to Expats/Manpower documents processing. I reported immediately to the Human Resource Director. More often, I participated in all activities conducted by Sales and Marketing in line with Advertising and Promotions and they had me as the Front liner in all huge exhibits in The Kingdom of Saudi Arabia, Foreign Embassies in Riyadh like Great Britain, France, Belgium and many others representing the company to present top of the lines products during its National Day celebration and other special gatherings. I also acted as Special Assistant to the CEO – communicate on his behalf and respond to queries professionally, prepare and review variety of reports prior to submission, I provided Administrative support to the team members especially the new hires in a way of giving them trainings and orientation particularly on Personality Development and Social Graces, Customer Service and Selling Strategies.
· Administrative support to Human Resource Division and Executive Manager.
• Marketing Communications/Public Relations/Media Affairs Creating special projects and events for creative advertising, marketing and promotions be it Expo, Advocacy - Driven Programs and Campaigns for the entire City of Muscat
•
Conducting trainings for Sales Staff on Customer Service and Care that includes comprehensive trainings on Personality Development and Social Graces to be able to improve and develop their selling ability and skills and foster the best service and maintain a good relationship with the clientele
•
As Public Relations Officer and Marketing Communications, Multi Media exposure and engagements, particularly Oman Television, leading Newspaper, Radio Networks and Social Media Vloggers were on top of my responsibilities.
•
Environment and Moral Values
• Performance management
• Employee relations
• Recruiting and interviewing
• Regulatory compliance
• New employee orientation
• Dispute resolution
• Programme management
ADDITIONAL
INFORMATION
Rendered Broadcast Media
(Radio) Internship at 97.9 DYBU
FM Love Radio Cebu under
Manila Broadcasting Company.
•
Rendered Print Media Internship
- Advertising, Promotions and
Marketing at Ayala Center Cebu
in 1997.
•
Active Member of Inter Nations:
Connecting Global Minds from
2012 to date.
•
Certificates: Recognition Certificate for Work Excellence of AANI
& DANI Chocolatier of Al Othaim Group of Companies. January 1995 - January 2007
DXBL The Mellow Touch FM Cagayan De Oro City, Philippines Plan the work schedules and tasks for Human Resource Manager and the Executive Manager.
•
Document minutes of meeting distribute to concerned staff, follow up on the agreed action list, update and report to the management on the progress.
•
Call and arrange Executive Conference, Sales Management and other meetings.
•
• Understanding and analyzing different requirements and situations. Collate and ensuring prompt availability of all Sales and Management reports.
•
To liaison with the Travel Agent to ensure timely and efficient travel requirements of the Company Officials.
•
To ensure compliance of minutes of meetings and other records as presided by the Executive Manager.
•
• Organizing logistics arrangement for important various visitors. Accurate storage and prompt retrieval of information by filing documents manually & electronically.
•
Also assisting the Marketing Dept. by organizing Events, Major Exhibits.
•
• Handling Personality Development and Customer Care trainings.
• Sales Coaching.
Aside from doing voice over for Radio Commercials, being the Production Analyst, I was responsible for conceptualizing Radio Programs and Advocacy of certain Government Leaders/Officials
•
A weekend unwinding with the Governor” with the Provincial Governor of Misamis Oriental, was the longest running radio show
•
• I arranged Press Releases of one of the Philippine Senator Being the Production Analyst of DXBL, I have come up with an idea of merging Radio and Print Media through Advertising Magazine complete with media mileage that features local entrepreneurs, entertainment and public information as venue of Sales and Marketing with me as the Editor in Chief.
•
EDUCATION
Mar 1998
Bachelor of Arts Mass Communication
University Of San Jose Recoletos, Cebu City, CEB, Philippines 1992
Bachelor of Arts Political Science
San Pablo Colleges, San Pablo City, LAG
Contact this candidate