Seeking a Remote Position - Data Entry, Project Management, Writing
Resume:
Linda Forrest Resume
Experienced professional seeking full-time remote or
contract employment.
Salt Lake, UT 84115
*****@********************.***
Relevant Skills
● Over 30 Years of Project/Program Management
● My ability to continually improve systems has saved the companies I’ve reorganized thousands to hundreds of thousands of dollars per year.
● I am skilled in working with the often overlooked genius of the Millenial and Z Generations and guiding companies to make their businesses’ new generation compatible.
● My experience includes business management, systems creation, strategic thinking, system efficiency analysis, budgeting, planning and organizing, innovation, interpersonal skills, collaboration, motivational leadership, streamlining/developing best practices, delegation, and mentoring.
● Over 10 Years of Human Relations and Education
● As a business manager, owner, public speaker, and personal development educator, I have over twenty years of experience in professional services, project delegation, employee/client relations, problem-solving, and goal coordination.
● Observation is the single most powerful influencer of change. I have created and taught curricula that partner observation with neurochemical stimulation to develop de-escalation/motivation techniques, sustain employee/client communication and improve human relations.
● Over 20 Years of Customer Relations and Sales
● I have worked in education, sales, and contact center environments for the last twenty-plus years, representing various manufacturers, customer service centers, and developmental products. As a salesperson and business strategist, I have more than quadrupled company profitability by developing and sustaining successful customer relationships.
● In addition to managing offices, mentorship programs, call centers, and sales teams, I have restructured intake line procedures to establish record-high sales and close rates.
● Over 20 Years of Writing / Content Development
● My writing experience includes technical, procedural, and educational writing, fiction and non-fiction novels, content development, blogs, developmental editing, and ghostwriting.
● Through decades of writing, I have also developed and taught discovery-style writing techniques to spark divergent thinking strategies and creative development both inside and outside the workplace.
● Over 20 Years of Additional Operations Experience
● Experience includes creation, implementation, and management. I have overseen budgeting, GL, AR/AP, payroll, quarterly/annual taxes, and accounting staff management. I have experience with new system computer literacy, CRM, Google Office Suite, Microsoft Office Suite, Microsoft OS, Quickbooks, Sage, ADP payroll, moderate IT management, and custom Access accounting software through multiple billing/professional platforms.
Programs/Experience
● The Bowen Group — Permanent Full-Time Position 7/20/2020 - PRESENT
● To date, I have received multiple performance bonuses and spot awards for my ability to introduce ideas that improve agent success while meeting client deliverables within deadlines every month.
● I teamed with company leadership to develop and implement a retention program that nearly tripled our available staff. I designed and implemented the New-Hire Training Program, creating a syllabus, course curricula, and training schedule while successfully managing a team of 12 - 15 agents and running solo training classes of over 30 students at a time.
● I have developed a full-scale retention and training proposal and remain a valued management resource for innovative ideas to restructure systems and create visible job performance improvement.
● Linda Forrest LLC — Founder and President 2/2016 - PRESENT
● I reorganized and applied information from psychology, neuroscience, pharmacology, education, human development, and advanced cognitive functions to conceptualize, develop, and run a program of personal development based on improving brain function.
● As a writer, public speaker, personal mentor, and course developer, I wrote, edited, and published several books on using neuroscience to improve motivation, health, and well-being.
● I have developed educational programs for individuals, small groups, and large organizations and am now implementing a new mentorship program to expand the program’s reach.
● When Covid-19 presented issues with in-person education, I transitioned the still successful business to a strictly online platform while organizing, editing, and eventually co-writing the book Vitaly - The Misadventures of a Ukrainian Orphan.
● Fully organized, edited, and eventually co-wrote the book Vitaly - The Misadventures of a Ukrainian Orphan.
● To read more about my current work, please visit https://theinspiredevolutionproject.com
● Your Way Recovery LLC — Founder and President 5/2020 - PRESENT
● Disheartened by the high costs of most recovery programs and the impact Covid had on participants’ ability to meet in person, I utilized existing content to quickly create a non-profit that offers free online addiction recovery services.
● I am currently restructuring the content, but if you would like to view the program, please visit https://yourwayrecovery.org
● Salt Lake Center for Spiritual Living, —Full-Time, Contracted Position 2012 - 2016
● While acting as an educator, public speaker, and community leader of over a thousand people. I managed five departments and worked with the Minister/CFO to establish a mentorship-style leadership platform.
● After discovering embezzlement, I completed an extensive system audit and partnered with the board to reorganize office/board procedures to prevent future embezzlement.
● I also organized and implemented major events, wrote procedure manuals, educational texts, and all marketing content, reorganized the Youth Education Program, and was a founding member of the Adult Education Program. My work in education included; course development, documentation, and implementation.
● Laurus Process Equipment Corporation — Founder and President 2/2008 - 12/2020
● I wrote and marketed a business plan that established the representation of up to fifteen industrial product lines at a time.
● I managed all CEO and CFO responsibilities while bidding large-scale, industrial plant-wide projects. I also coordinated with corporations, government installations, and the industrial manufacturing markets to implement spec-drive multi-million dollar projects.
● I organized and created business practices while managing staff, outside sales leads, manufacturer deliverables, and client-facing responsibilities.
● Fluid Technology — Regional Sales Manager 2000 - 2008
● I advanced from Office Manager to Inside Sales Representative within my first year. Then within the next two years was promoted to Outside Sales Representative and finally Regional Manager of the Midwest Territory.
● As an Office Manager, I streamlined the bid process, managed all inside sales processes, and reorganized office systems, including the complete transformation from paper to digital.
● As an Inside/Outside Sales Representative, I managed large-scale industrial bid processes while creating a new
'customer partnership' approach to sales that established the best customer service ratings the company had ever seen. The new system expanded our offering and territory, setting record-high sales performance for the organization.
● Additional Project Management Experience —
● From 1988 - 2002, my principal business was restructuring office systems. I worked in full-time temporary and permanent positions reorganizing, introducing, and creating advanced office procedures. My ability to continually improve systems produced immediate profit. So, I rose from entry-level employee to department management in each position.
● Experience includes: converting manual office and spreadsheet bookkeeping systems to computer, complete redesigns of existing accounting systems by implementing new accounting software, developing and managing new office locations, and implementing strategic improvement to existing company protocols while increasing department outputs.
Relevant Training/Certifications
● Program/Project Management
● Google Foundations of Project Management
● Divergent Thinking Strategies, Efficiency Tool Training, Time Management, and Successful Employee/Customer Management.
● Human Relations, Budgeting, Free Space Utilization, and Efficiency Protocol Derived from the Scientific Method.
● Business Management, including State Accounting and Employee Regulations, along with Labor Board Certification and Accounting 1- 4.
● Human relationships and transformational processes, and approached measurement tools for the research of happiness.
● Advanced six-year study of human relations, subconscious motivation, de-escalation, advanced study supporting trauma, mourning, and personal growth using the understanding of chemical triggers in the brain.
● The comparative principles between Buddhism, Evolutionary Psychology and Moral Psychology
● Four-Year Study of the scientific study of modern religion and the transcendental/new-thought movement.
● Four-Year Study of alternative and cultural medicinal practices, and human transformational processes of indigenous and modern religion.
● Sales and Marketing Strategies courses, and The Psychology of Relational Sales.
● Product Certifications, Sales, and Sales Management Training.
● Marketing strategy and content development.
● Social Media Marketing, including Social Media Trends, Platform and Data Analytics, Target Audience Profiles and Strategy, Content Development, Segmentation, Branding, Publishing, and Social Media Management.
● Journalism.
Contact this candidate