Material Handler Data Entry
Resume:
C O N TACT
**********@*****.***
Austell Ga 30106
phone
address
C A R E E R O B J E C T I V E
My name is Anetra Jackson
and I can bring lots of Leadership, Experience, Knowledge, Focus, Production, Great! Personality, Team Work, Quick Learning Skills, Great House Keeping in the Area, and Great! Vibes! To the Company and I would also like to say thank you for choosing me and I look forward to servicing the Company with the work ethic's that are needed to Propel the Company forward! with Production! Thank u and be Blessed
E D U C ATION
April 2007
Certification In Cosmetology Business
Empire Beauty College, Concord, NC
May 1991
High School Diploma
Hunter Huss High School, Gastonia, NC
GPA 95
Relevant Coursework
Cosmetology •
Awards & Honors
Cosmetologist •
E X P E R I E N C E
January 2018 - August 2021
Warehouse Associate
Automation, Kennesaw, Ga
I'm very good at a lot of things starting with Inspections, QA, QC, Manager, Assistant Manager, Lab Inspecting Cigars, Material Handler, Machine Operator, Shipping and Receiving, etc.
April 2014 - August 2016
Agent Representative
IQOR Inc., Charlotte, NC
To Speak with Customers and either take Pymts, Start Insurance Policies, Stop Insurance Policies, Give
Insurance Quotes, etc.
Addressed customers courteously using suitable
methods and problem-solving skills.
•
Maintained knowledge of company products to
provide helpful suggestions and recommendations
to customers.
•
Complied with corporate and regulatory policies
regarding information confidentiality and privacy.
•
Greeted customers by name and displayed
respectful attitude, helping develop rapport with
customer base and build lasting relationships.
•
Maintained logs and documentation to detail key
information regarding incoming and outgoing calls.
•
Delivered personalized customer service relating to questions and promptly resolved basic problems
on customer accounts.
•
Remained open to feedback from supervisor and
peers to build and improve skills set.
•
Utilized automated systems to log and retrieve call information.
•
Responded to telephone inquiries and complaints
following standard operating procedures.
•
Assisted with mentoring new employees during and
after training.
•
Investigated and researched issues to determine
root causes and appropriate resolution methods.
•
INSPECTOR IN QUALITY ASSURANCE AND QUALITY CONTROL A N E T R A J A C K S O N
January 2007 - March 2014
Master Cosmetologist
Inspired By Him Hair Salon, Charlotte, NC
To Provide Excellent Hair Services to my Clients
Followed up with customers regarding product
functionality and overall satisfaction.
•
Developed and maintained working knowledge of
internal policies, procedures and services to
appropriately address customer issues.
•
Provided account information to customers and
explained bill service policies and customer rights.
•
Updated and maintained database with accurate
customer information and timely data entry.
•
Referred unresolved customer grievances to
designated departments for further investigation.
•
Analyzed and collected customer information to
prepare product or service reports.
•
Read from scripts to promote uniformity and
consistency in communications.
•
Built sustainable relationships and trust with
customer accounts using open and interactive
communication.
•
Navigated multiple computer systems and
applications and utilized search tools to find
information.
•
Gave accurate and appropriate information to
answer questions, troubleshoot issues and resolve
complaints.
•
Conferred with customers by telephone or in-
person to provide product or service information.
•
Made appropriate account corrections to resolve
customer problems.
•
Recorded details of inquiries or complaints to
maintain up-to-date records of customer
interactions and transactions.
•
Used job-related software to complete contract
forms, prepare change of address records or issue
service discontinuance orders.
•
Processed customer adjustments to maintain
financial accounts.
•
Obtained and examined relevant information to
assess validity of complaints and determine
possible causes.
•
Combed, brushed and sprayed hair or wigs to set
style.
•
Analyzed patrons' hair and other physical features to determine and recommend beauty treatment
and suggested hair styles.
•
Demonstrated and sold hair care products and
cosmetics.
•
Kept work stations clean and sanitized tools, such as scissors and combs.
•
Updated and maintained customer information
records such as beauty services provided.
•
• Developed new styles and techniques.
Cut, trimmed and shaped hair or hairpieces based
on customers' instructions, hair type and facial
features using clippers, scissors, trimmers and
razors.
•
Bleached, dyed or tinted hair using applicator or
brush.
•
• Scheduled client appointments.
Applied water or setting, straightening or waving
solutions to hair and used curlers, rollers, hot
combs and curling irons to press and curl hair.
•
Shampooed, rinsed, conditioned and dried hair and
scalp or hairpieces with water, liquid soap or other solutions.
•
Operated cash registered to receive payments from
patrons.
•
• Ordered, displayed and maintained supplies.
Attached wigs and hairpieces to model heads and
dress wigs and hairpieces according to instructions, samples, sketches and photographs.
•
Supervised other hairstylists, hairdressers and
assistants.
•
Administered therapeutic medication and advised
patron to seek medical treatment for chronic and
contagious scalp conditions.
•
Treated scalp for hygienic and remedial purposes,
using hands, fingers.
•
L A N G UAGES
NA
Beginner
NA
•
A D D I T I O N A L S K I L L S
• Leadership
• Basic Entry Level Data
• Quality and Assurance Control
• Inspecting
Contact this candidate