Customer Service Photographer

Pedro Gurgel

**** ******* ****, ****** ****, Texas 77573 Cell: 832-***-**** ********@*******.***

CAREER OBJECTIVE

Young motivated multicultural individual seeking position with growth potential in a company that will utilize my current skills as well as developing new learning.

CORE COMPETENCIES

Still Photography, Drone photography/ Sales and customer Service.

Oil and Gas experience including:

Rail Switching, Locomotive and Shuttle Wagon operation, Compliance of all safety measures (OSHA)

Native Portuguese and English speaker, Conversational Spanish. Team player with exceptional customer service. Excellent oral and written communication skills.

EXPERIENCE

Strata Visuals - Photographer - 05/2022 - Current. Working on Appointment based Scheduled Monday-Saturday. Responsible for Communication with assigned clients and fulfilling orders according to each client’s specific needs.

PSC at Lyondellbasell – Sit-yard Switchman/Locomotive Operator - 01/2021 – 05/2022 Working 45-50 hours a week on night/day schedule of 12-hour shift.

Store loaded Hopper cars and arranged outbound Loads. Maintain updated spreadsheet of rail yard inventory and product inventory. Responsible for the scheduling and inventory of a fleet of over 300 railcars. Responsible for daily documentation of locomotive mechanical inspections. Responsible for maintaining up to date Safety Council Certification yearly.

Savage Services at Lyondellbasell - Loader Shuttle Wagon Operator – 01/2019 – 12/2020 Working 45-50 hours a week on night/day schedule of 12-hour shift.

Responsible for the quality control of over 40 different types of polymers. Inspect empty clean railcars hourly. Complete all needed documentation of each loaded railcar. Collect product samples for quality control. Responsible for inputting, maintaining and submitting data on internal software (Yard Master)

Savage Services at Lyondellbasell - In-Plant Crew Lead/Locomotive OPR. - 01/2017 - 12/2018

Responsible for Safely and efficiently moving and arranging clean/dirty and loaded Hopper/tank cars. Oversaw crew of 10. Firsthand contact on communication to other plant contractors. Responsible for daily documentation of locomotive mechanical inspections. Responsible for inputting, maintaining and submitting data on internal software (Yard Master).

Best Buy - Home-Theater Specialist - 10/2007 – 01/2010

Responsible for; meeting expected budget goals, opening/closing out register, customer follow- ups and custom customer consultations. Providing tailored home theater products and services. Serving clients simultaneously in 3 different languages.

EDUCATION

Clear Creek High School Graduate 2006-2009

College of the Mainland – Fire academy Fire Behavior – 12/2013 College of the Mainland – EMT Basic – 07-2014

SKILLS -Microsoft Office -Windows/MAC -Overall Computer skills -Problem-solving - Communication/ Active listening - Quick Learner- Leadership Skills- Interpersonal skills

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