Specimen Collector Service Representative

Brandy Logue

Windsor, IL, ***** 217-***-****

***********@*****.***

Outgoing Customer Service Representative, seeking entry level opportunities to utilize and expand my skill set while facilitating company growth. Excellent at building rapport and customer relationships. With attention to detail, superb written & verbal communication and excellent time management, my passion is to be as helpful as I can to problem solve and maintain customer loyalty.

EXPERIENCE

Owner/Spray tech Nov 2020 - Present

Self; GlowGirl mobile sunless tanning service, Windsor

●Promote business on social media platforms to maximize brand identity and generate revenue.

●Maintain schedules and arranged appointments.

●Prioritize and organized tasks to efficiently accomplish service goals.

●Provide excellent service and attention to customers when face-to-face or through phone conversations.

Owner/Master Stylist Sep 2017 - Sep 2020

Self; Honeycomb Salon, Windsor, IL

●Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

●Met with service vendors or product suppliers

●Developed business from ground up and prepared records and operations for smooth handover to new owners.

●Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

●Collected payment from customers and scheduled next appointments.

●Kept notes listing preferences and services provided to clients for quick reference.

DOT Specimen Collector Feb 2015 - Nov 2015

Med Compliance, Windsor, IL

Traveled in 100 mile radius to give IDOT drug and alcohol screens to random people/employers. Read & recorded results, filled out and sent in the appropriate and necessary paperwork. Dealt with difficult & stressful situations with ease. Was on call for traffic & railroad incidents as well.

SKILLS

Expert in: Active listener, Attention to detail, Outgoing, positive attitude, Interpersonal, Create rapport, understanding of cus, Maintaining customer loyalty, Utilize all platforms of communicati, Persuasive, negotiation

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