SAMOYA

ANYA

WALLACE

adwyps@r.postjobfree.com

240-***-****

Bowie, Maryland 20716

Bold Profile

Knowledgeable Dental Assistant with expertise in supporting office personnel and dentists to care for patients. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges.

PROFESSIONAL SUMMARY

Dental One Associates - Intern

Capitol Heights, MD • 03/2023 - 03/2023

Burlington - Receiving Associate

Mitchellville, MD • 11/2022 - Current

THE YOUNG INNOVATOR'S ACADEMY, Junior School - Classroom Teacher

Kingston, Jamaica • 09/2021 - 04/2022

GCG GROUND SERVICES Norman Manley International - Above-wing WORK HISTORY

• Assisted in chair-side dental procedures.

Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

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Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

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• Monitored patient comfort and safety during dental procedures. Maintained tidy, organized and safe work area to comply with cleanliness standards.

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• Sorted and delivered materials to different work areas and staff.

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Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.

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Planned lessons, activities and trips to cover all required course material.

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Established and enforced rules of behavior to drive social development and maintain positive interactions.

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Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.

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Scheduled appointments with parents to discuss student progress and classroom behavior.

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SKILLS

Proficient in Microsoft Suite of

Programs

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Strong Interpersonal and

Communication Skills

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Ability to work as a team

member

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Ability to take a logical and

analytical approach to solving

problems and resolving issues.

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Ability to develop and maintain

effective working relationships at

all levels.

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• Ability to work under pressure

Organizational and time

management skills

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• Positive Reinforcement Strategies

Dental Assistant Training School5

Annapolis, MD • 04/2023

Diploma : Dental Assisting

Entry Level Dental Assistant, Dental

Radiation Safety and Infection

Control in Dentistry.

THE UNIVERSITY OF THE WEST

INDIES

MONA • 02/2019

Bachelor of Science: Tourism

Management

Travel and Transportation; Events

EDUCATION

Management; Tourism Management;

Marketing; Destination

Management; Spanish,

Organizational Behavior, Tourism

Planning and Policy Development.,

Human Resource Management,

Production Operation Management,

Entertainment Management,

Destination Marketing, Financial

Accounting, Sustainable Tourism,

Eco Tourism, Economics, Principles

of Marketing.

• UWI Tourism Society- Assistant

Public Relations Officer 2017-2018

• First Year Experience - Member

BRIDGEPORT HIGH SCHOOL

07/2015

Associate of Science:

Communication Studies

BRIDGEPORT HIGH SCHOOL

2013

CXC-CAPE CXC-CSEC Certificate

Inter-School Christian Fellowship -

Member 4H Club Member Various

Academic Awards

Food and Nutrition; Sociology;

Caribbean Studies; Tourism

Tourism Action Club:

Chairperson, Student Council

Body: Secretary, Tourism Action

Club: President

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• Various awards.

Agent

Kingston • 11/2019 - 10/2020

KNUTSFORD COURT HOTEL - Linen control

New • 06/2019 - 09/2019

SUTHERLAND GLOBAL SERVICES UWI Mona Campus - Amazon customer service agent

Jamaica • 11/2019 - 02/2019

HOLIDAY INN - Intern

USA • 05/2018 - 08/2018

CHRIS GAYLE TRIPLE CENTURY SPORTS BAR AND RESTAURANT - Internship Student

Kingston, Jamaica • 05/2017 - 08/2017

• Worked in different departments such as Inventory & Cash

• Delta airlines above wing agent

• Informed clients of policies and procedures.

• Resolved caller issues quickly and thoroughly.

• Obtained client information by answering telephone calls.

• Quoted prices and credit terms to prepare sales contracts.

• Checked in customers on the flights.

• Assisted with bookings.

• Documented caller information in DeltaNet.

Created a system for Calculating the amount of linens coming in and going out.

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• Accounted for soiled or damaged linens.

Supervised the amount of linens that the room attendants needed, by giving them the specific amount they need for the total rooms they had daily and ensured that the correct amount was return at the end of the day.

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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

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Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

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Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

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Educated clients on account services and resolved client inquiries regarding statement information and account balances.

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• Worked with front desk to respond promptly to all guest requests.

• Communicated repair needs to maintenance staff.

• Adhered to safety protocols by enforcing proper equipment usage. Increased employee performance through effective supervision and training.

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• Attending rooms.

Reported back to instructor to receive day-to-day tasks and responsibilities.

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Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

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Interacted with customers by phone, and in-person to provide information.

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Delivered clerical support by handling range of routine and special requirements.

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Management.

• Provided Hosting & Waitressing duties.

JAMAICA BUSINESS DEVELOPMENT CORPORATION - Intern

St. Andrew, Jamaica • 05/2016 - 07/2016

BRIDGEPORT BRANCH LIBRARY - Administrator

10/2015 - 12/2015

• Sorted and organized files, spreadsheets and reports.

• Analyzed problems, identified solutions and made decisions. Interacted with customers by phone, email or in-person to provide information.

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Completed research, compiled data, updated spreadsheets and produced timely reports.

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Worked on projects using knowledge gained in classes to put together recommendations for issues.

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• Filing & Cataloguing

• Customer Service

Contact this candidate