RUTH CHRONIC

adwypm@r.postjobfree.com 806-***-**** Lubbock, TX 79423

Summary Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills Microsoft

Data entry documentation

PC proficient

Detailed meeting minutes

Working knowledge of Robert's Rules of order

Medical terminology, techniques

Typing 45-50 wpm

Problem solving

Work well under pressure

Critical thinking

Preparation and planning of projects

Organization

Experience Administrative Assistant 06/2019 - Current City of Lubbock Lubbock, TX

Compose and type letters, reports, and memos from rough drafts, verbal instructions, or notes;

Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;

Take and transcribe minutes from various meetings;

Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;

Schedule appointments and maintain a calendar;

Open, review, and route mail according to contents;

Arrange conferences and meetings by compiling agendas and support materials, distributing materials, and set-up meeting room and refreshments;

Make travel arrangements and reservations;

Maintain department files and records;

Compile information from records and prepare reports;

Prepare vouchers to pay department expenses, maintain office supplies, maintain a cash fund;

Prepare and maintain personnel records including personnel action forms and timesheets, prepare and submit records required for payroll processing, review payroll records for accuracy and compliance with policies, input time records for biweekly payroll;

Review and proofread correspondence, memos, and reports to ensure accuracy and correctness;

Perform related duties as required.

Data Entry Clerk 03/2019 - 06/2019

Kelly Services Lubbock, TX

Input client information into spreadsheets and Laserfiche company database to provide leaders with quick access to essential client data.

Verified confidential or private client information in adherence to state and federal laws.

Remained focused for lengthy periods to accurately perform work with adequate speed.

Addressed data problems, troubleshooting solutions to minimize interruptions.

Processed customer and account source documents by reviewing data for deficiencies.

Followed data program techniques and procedures to maintain data entry requirements.

Transferred data from hard copies to digital databases, organizing information in new formats.

Exceeded quality goals to support team productivity.

Supported data entry across departments as requested, switching promptly to new projects. Financial Advisor 07/2014 - 11/2018

Mutual Of Omaha Insurance Company Lubbock, TX

Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.

Consulted with clients to assess and meet short- and long-term financial goal.

Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.

Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.

Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.

Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.

Assisted clients with planning for and funding retirements using mutual funds and other strategies.

Clerical/Billing Assistant 03/2013 - 06/2014

Goodwill Industries of Lubbock Lubbock, TX

Generated and sent invoices, reminders and notices to customers and third parties.

Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Investigated and resolved issues to maintain billing accuracy.

Input payment history and other financial data to keep customer accounts up-to-date in system.

Heavy Excel tracking, filing, answering phones and designing reports and spreadsheets. Education and

Training

Certified Medical Assistant: Medical Assistant 2004 ATI Career Training Center - Hurst Hurst, TX

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