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Office Clerk Call Center

Location:
Riverside, CA
Posted:
May 07, 2023

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Resume:

Beatriz Rodriguez

*** * ******* **.

Apt. ***

West Covina, CA 91790

Cell 626-***-****

Message Number 626-***-****

adwyp6@r.postjobfree.com

JOB OBJECTIVE: Seeking for an office Clerk position where I can apply my gained experienced, also where I can grow within.

SKILLS AND ABILITIES:

• 10 key high speed

• Bilingual (English/Spanish)

• Basic math skills

• Multi-tasking skill

• Enthusiastic, dependable, detailed oriented and self motivated ACCOMPLISHMENTS:

Certificate La Puente ROP Computer Applications 2006 Certificate La Puente ROP Desktop Publishing 2005

Recognition Bassett High School EDUCATION: Positive Attitude 2005 Bassett High School La Puente 2006

Los Angeles County Office of Education El Monte 2009 WORK EXPERIENCE:

Claremont Toyota Dealership Claremont

Receptionist/Call Center October 2015-May 2017

In a 6 line phone, I friendly guided customers to the correct department or personnel. I assisted customers on ordering special order parts for vehicle repairs. Also I scheduled service appointments at customers convenient time.

California Umbrella (e-commerce business) Pomona

Office Clerk/Shipping/Portal Specialist February 2014 -June2015 Created necessary shipping documents.

Monitored telecommunication networks for e-commerce businesses. Assisted vendors with purchase order issues..

Reviewed commercial transactions made electronically. Berry Direct (Edible Arrangement supplier) Moreno Valley Office Clerk/Logistics February 2013-January 2014

Arranged and monitored domestic and international freight shipments with TopOcean Group. Created and collected shipping documents.

Verified items and balanced inventory.

Tracked and maintained quality control documents.

GC Services LP (Collection Company for California Courts) Irwindale Office Clerk/Auditing March 30, 2010- December 2012 Reviewed form of payments.

Posted payments to accounts.

Verified the accuracy of deposit slips.

I reconciled final deposit and verified it at Bank of America website. Followed company policy for the non sufficient funds transactions. Tracked and verified posted transactions documentation.

Chillis Restaurant Puente Hills

Host/Server Apr.2007-Nov.2007

Handled extremely busy phone lines.

Also, as the opening cashier, I was in charge of balancing a $1,000 cash drawer. Farmers Insurance Office West Covina

Office Clerk Feb. 2007- Agst.2007

I kept the office current, updated polices and worked on my telemarketing skills. Communicated with escrow by faxing necessary documents and also processed cash payments and posted on accounts.

Florshime Shoe Store West Covina

Retail Sales Feb.2006-July 2006

Assisted customers with purchases over the phone and in person. I followed the return and exchange policy. Offered and promoted new items and I kept inventory on hand for sale.



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