Rebecca Pruitt
*** ******* ***** *****, ****** Frederick, Maryland 20678 443-***-**** ****************@*****.*** Objective
To excel in an environment that promotes growth and success. Enhance an organization, using my multi-faceted qualities in communication, leadership and development, public speaking, and computer technology.
Experience
PROCESS ASSISTANT I
ESGI- (Contractor)
Cove Point– BHE GT&S Energy Plant, Lusby, Maryland: February 2021 – April 2023
• Provide data entry and word processing support
• Develop and refine processes to improve task efficiency and effectiveness
• Use computer systems to record and enter, store and retrieve information
• Perform confidential duties in support of facility operations
• Perform general office duties such as collecting and providing information on inquiries, maintaining office supplied and assisting in the maintenance of department files, scanning documents and creating PDF files
• Uploading confidential documents into network system
• Provide clear and concise quality control of documents
• Confidential Records Management
• Develop healthy relationships with peers and positive environment
• Compliance input
• Document control and records management of confidential files
• Confidential data entry
• Work in Adobe and Microsoft programs as needed
• Perform multiple office tasks, as requested
• Provide training to others and perform all extra assistant duties upon request RESPITE AND RESIDENTIAL CAREGIVER IN BEHAVIORAL SUPPORT SERVICES (BSS) Arc of Southern Maryland, Prince Frederick, Maryland: March 2019 – February 2021
• Administrative work and consumer-based data entry
• Working hands on with consumers in assisting the completion of their daily activities and tasks
• Develop and assist vulnerable adults to accomplish personal goals
• Assist in creating and implementing behavior plans
• Schedule and attend all appointments and meetings for 4+ consumers at any given time (i.e., medical, behavioral and, psychiatric)
• Monthly renew all prescriptions for medications for consumers
• Maintain a Consumer Relationship Management (CRM)
• Distribute of medication
• Build and maintain positive and trusting relationships with consumers
• Handle consumers’ all financial matters
Manager in Training/Sales
The Wireless Center, Chesapeake Beach, Maryland:
October 2017 - October 2018
• Organized and implemented sales goals
• Maintained positive relationships with customers
• Supervised four (4) employees
• Handled store and sales budgets
• Managed and monitored store product inventory
• Solely responsible for all store and customer orders
• Resolved customer conflicts with the utmost professionalism Customer Service Associate
WAWA, Prince Frederick, Maryland:
March 2017 - October 2017
• Maintained high standards of customer service during high-volume and fast-paced operations
• Consistently demonstrated positive interaction with coworkers and management
• Mastered point-of-service (POS) computer system for automated order taking
• Handled currency and credit transactions effectively and efficiently
• Followed required procedures for safe food preparation, assembly and presentation
• Assisted management with inventory control and stock ordering
• Built loyal clientele through positive interactions and consistent appreciation
• Resolved complaints promptly and professionally
• Cross-trained and coordinated scheduling with team members to ensure seamless service
• Consistently initiated completion of tasks outside of assigned duties Sales Associate
7-Eleven Store, Huntingtown, Maryland:
August 2016 - March 2017
• Operated cash register, collected payments and financial transactions
• Assisted in store stocking
• Welcomed and assisted with customer needs
• Monitored inventory to ensure product is in stock
• Entered and processed high volume customer orders
• Reviewed and resolved customer complaints
Education
Diploma June 2010 Huntingtown High School
• 3 Years of Graphic Design - Career Center
• 4 Years of ROTC Training
• Currently Enrolled at College of Southern Maryland - Study: Business Administration and Social Science Certification/Training
• Mandt Training Certified
• Certified Medication Technician
• Abuse and Neglect Training
• Dementia Training
• CPR and First Aid Certified
Accomplishments
• Employee of the Month for WAWA
• Certificate and Pin awarded for “Core Values and Passion for Winning” at WAWA
• Placed 3rd in Sales in the Region for The Wireless Center Skills & Abilities
• Microsoft Office Suite
• Office 365
• Google Suite
• Adobe Software
• Tech Savvy
• Public Speaking
• Leadership skills
• Out-of-the-box thinker
• Personable
• Keen perception and attention to detail
• Self-disciplined
• Excellent communicator
• Self-motivated
• Highly Solution Oriented
• Graphic Design
• Adobe Illustrator
• Adobe InDesign
• Adobe Photoshop
• Illustration
• Web Design
• Social Work
• Adobe Acrobat
• Customer Service
• Time Management
• Writing Skills
• Computer Skills
• Analysis Skills
• Phone Etiquette
• Social Listening
• Marketing
• Typing
• Outside sales
• Excellent Communication
References upon request