Grocery Clerk Customer Service

Angela Favaloro

** ******* ****** ********, ** 831-***-**** **********@******.***

Objective

Acquiring a productivity-driven position will allow me to use my current knowledge, along with any needed company training, to be the best asset and to allow growth Education

Certificate of Phlebotomy April 2023 Savannah Technology College

• Medical Terminology for AHS

• Introduction to Computer Literacy

Introductions to Venipuncture

Introduction to Health Care

College and Career Success Skill

Clinical practice for phlebotomy (Landmark Hospital of Savannah, SouthCoast Bldg. 1) CPR certification

High School Diploma June 2014 Marina High School

• Completed all curriculum for grades 9 through 12 required by the state of California Skills & Abilities

• Motivated self-starter

• Team leader

• HIPPA compliance

• Inventory management

• Strong communication and organizational skills

• Empathy and bedside manner

• Effective problem solver

• Compassionate customer service skills

• Sharp memory

• Highly receptive

2

Experience

Kroger Marketplace Overnight Grocery Clerk October 2022- Current

• Break down pallets and move products from backroom to supermarket floor

• Replenish product throughout the store overnight

• Report product ordering/shipping discrepancies to the department manager

• Stays current with present, future, seasonal and special ads

• Adhere to all food safety regulations and guidelines

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Check product quality to ensure freshness

• Review sell by dates and take appropriate action

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Notify management of customer or employee accidents

• Report all safety risks/issues and illegal activity, including robbery, theft or fraud Denny’s Server/Host June 2015- June 2019

• Handle personal cash register

• Customer focused; point of contact for guest

• Exceed sales goal (up-sale per guest, per table)

• Multitasking

• Maintain a clean, organized station

• Team lead: server/host

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