Data Entry Personal Assistant
Resume:
Sara Suscella
New London, CT 06320
***********@*****.***
Looking for immediate FT employment in either DSP, PCA field, working with those with mental disorders, substance abuse and/or dual diagnosis, administrative management clerical employment, Personal assisting, HR, Recovery Coach Specialist or Assistant Manager just to name a few areas of my expertise; as well as much more!
I am looking for FT employment in any of the areas listed above for the following reasons:
•My up to date schooling
•My certifications
•My life experiences
•My extensive knowledge in all of these areas as listed above, just didn't list every single job on resume.
•Very good with computers, clerical skills, customer service and organization.
•2 years of college (Psychology and Behavioural Sciences) at CCSU, finishing online due to the pandemic.
•My Human Resource experience.
•My passion for caring for people, both young and old.
•My passion to help those who don't quote know HOW to behind helping themselves and just need that knowledge at the very tips of there hands (me) and just be directed and guided; but not told what they must do. It has to be their choice. They must be ready and not pushed or forced.
Willing to relocate to: New London, CT
Authorized to work in the US for any employer
Work Experience
Direct Support Professional
Delta-T Group - New London, CT
April 2023 to Present
As being a Direct Support Professional (DSP), I am someone who works directly with people who have intellectual or developmental disabilities. I aim to assist people in realizing their full potential. I help people become integrated and engaged in their community. Originally, I started off as a trained caregivers. I have grown so much more and gained so much more knowledge now working in this field; as some of my PCA clients themselves had traumatic brain injuries or just born with a disability.
Recovery Coach Specialist
Certified by CCAR, but work for myself - New London, CT
March 2018 to Present
I have been volunteering at the hospital as Recovery Intervention Specialist; I do not get paid but it’s basically like an internship is how I see it, because this is a way of gaining experience so that I may get the knowledge in helping people and how to go about case managing and connecting people with the right resources. I have developed many contacts for sober living, medical attention, MAT, all different impatient and outpatient programs thru out the state; as well as some out of state. My job was/is basically volunteer my services once a patient comes in on an overdose, or it's discovered the person is an addict; abusing medications. All I can do is offer my services, and if they're interested and they’re at that point where they’re ready themselves (not because family/loved ones are forcing it) I can help them get to where they need to be and then, they have to take it from there. It's their lives, and they must do the work because THEY want to. They must do the work on themselves, I'm just here as a support. And my phone is always on; I'll always answer for any single one of them any hour of the day/night.
PCA Personal Care Assistant
New London Elderly Services - New London, CT
March 2022 to July 2022
My duties are basically care for them, make meals, if diabetic; stay on top of checking sugar at correct times, clean the home, companionship, assist with washing, dressing/undressing, tend to any dressings/ bandages and/or wounds. Remind client when it’s time for them to take medication. Depending on the company, taking notes throughout the day on things such as times of medicine, eating, anything that’s happened other staff and supervisors should know of as well as case managers and the events that went on during the shift.
Personal Assistant
Private Employer - Private Pay - New London, CT
September 2021 to January 2022
I keep track of all appointments.
Set up appointments. Keep track of personal finances and expenditures. Make sure everything is accounted for, organized, in its own file (receipts/invoices), any task that is asked of me I take care of.
Assistant Manager/Cashier
BestWay, LLC - Old Lyme, CT
June 2021 to September 2021
Did all orders, day to day daily paperwork, balancing all shift $ to make sure all $ taken in was correct. Ordered and kept track of inventory of cigarettes as well as scratch off lottery tickets. Kept track of ATM and filled as needed, checked in all orders, put away. Cleaned whole store at store close. Kept track of fuel log, ordered fuel. Cashier. I basically was just brought into that store, to get it up and running correctly. This family came to this country and bought a handful of BestWay’s. They had gas stations in their country and thought they knew what they were doing due to that; but quite honestly, they had no clue. Anyways, I have excellent customer service skills, excellent mathematical skills, organizational skills, basically anything administrative and clerical is my strong suit.
Cashier/Customer Service Manager
Henny Penny - Waterford, CT
August 2019 to March 2021
Cashier, Customer service needs, stocking and orders, made orders, checked in all orders, did inventory, lottery, all paperwork for every shift if the manager couldn’t get to it and I was asked. Now the dates of employment; that was 2019 I started with this company at their Waterford CT store. They tore that down, still currently under construction to this day, building a bigger store. So I left that store and did other work a while, and then got called to work the Salem, CT store and I did that up until the date above until I was offered the Assistant Manager position at BestWay.
PCA Personal Care Assistant
Helping Others to Succeed - Newington, CT
March 2018 to December 2020
I was trained thru this company to become a certified PCA. I worked for them up until 2019, where thereafter I got into a very bad accident and was forced to quit at that time, as I broke both legs. But after healed, and actually hired at another job, this employer called as asked me to come back and I accepted. I made the client meals, cleaned, did laundry, kept up on the medications, reminded him when he needed to take them, washed and bathed clients, did their shopping, paid their bills so they were always up to date and on time.
Front Desk Associate
Days Inn - Mystic, CT
September 2015 to September 2017
Attend to all guest needs. Check guests in and out of hotel. Process payments online as well as credit card accounts. Coordinate Domestic/International Travel
Plans. Input data entry to maintain hotel accounts. Order/distribute office supplies. Trained in both Synxis and Opera management systems. Then the owners switched hands, and when they sold; the new owners let our whole staff go. They decided to employ their family members instead.
Administrative Manager/Human Resource experience
Creative Design Builders, LLC - Essex, CT May 2010 to June 2014
Answer phones up to 20 calls per hour, create Expense Reports/Requests, order/distribute office supplies, budgeting, coordinate Domestic/International
Travel Plans, direct orders and deliveries, input data entry, accounts receivable, pay balances, prioritize Appointments and Meetings.
Administrative Assistant
Perry-Lathrop Auto Body - Waterford, CT
August 2009 to May 2010
Personal Assistant to owner, daily errands both Personal/Business, Type/Prepare estimates and Supplemental Contracts, submit payments to Insurance companies, open/close Business, maintain
Schedules and Cashier. Kept all titles organized and filed
•Provided administrative support for Randy Perry-office manager
•Proficient in Microsoft Office
•Maintained all files, schedules, etc.
•Composed correspondence
•Scheduled appointments
•Directed phone calls
•Managed incoming and outgoing mail
I have much more employment history in the automotive dealership area as well as casino handling directly with the money in the banks
Many dealerships throughout CT, Mohegan sun - Connecticut
I cannot tell you exact time periods for each ad it was so long ago but what I can tell you is this:
•Plaza Ford
•Nissan of Norwich
•Falvey's in Norwich
•Cardinal Honda
•Perry-Lathrop Auto Body
•Mohegan sun front window cash side no coin, high rollers lounges as well setting up new patron accounts.
Education
Some college in Psychology & Behavioral Sciences
CCSU - New Britain, CT
August 2002 to June 2004
High school diploma
East Lyme High School - Connecticut
August 1997 to June 2001
Skills
•Spanish- not fluent but can basically communicate (7 years)
•Senior Care (10+ years)
•Caregiving (7 years)
•Vital Signs (8 years)
•Alzheimer's Care (3 years)
•Home Care (7 years)
•Dementia Care (4 years)
•Medication Administration (7 years)
•Personal Assistant Experience (10+ years)
•Meal Preparation
•Hospice Care
•Infection Control Training
•Office Management
•Management (3 years)
•Assistant manager experience (2 years)
•Management (2 years)
•Clerical experience (10+ years)
•Administrative experience (8 years)
•Filing (9 years)
•Computer skills (10+ years)
•Office experience (10+ years)
•Cashiering (7 years)
•Cash handling (7 years)
•Communication skills
•Math
•Organizational skills
•Customer service
•Microsoft Word
•Employee Orientation
•Supervising experience
•Retail management
•Data collection
•Social Work
•Laundry
•Patient Care
•Commercial Cleaning
•Case management
•Microsoft Office
Languages
• Spanish - Beginner
Certifications and Licenses
CPR Certification
April 2021 to April 2023
Have actual certificate to upload
First Aid Certification
March 2023 to March 2025
This training was part of my CPR training
Recovery Coach
June 2018 to Present
CCAR offered training course, week long, on how to become a Recovery Coach. Basically it teaches you the many pathways of recovery, how to go about different scenarios dealing with addicts in active addiction that are seeking help to stop.
ABI Training
March 2020 to Present
This Acquired Brain Injury (ABI) course explored how the brain works and the part it plays in everyday functioning of the body, including movement, thought, language, memory and controlling of the senses helping learners to understand the impact that brain injury can have on an individual.
PCA certification thru Helping Others to Succeed
April 2017 to Present
Food Handler Certification
Direct Support Professional
April 2023 to Present
Additional Information
•2 Years at CCSU in New Britain, CT for Psychology and Behavioral Sciences.
•Excellent mathematical skills.
•Excellent clerical skills and grammatical skills.
•Organizational skills are impeccable.
•Highly educated.
•Can easily adapt to new ways of doing things as far as how a certain business is run.
Contact this candidate