Support Representative Member Team

Jay T Sexton

Savannah, GA

912-***-**** • ***.**********@*****.*** • https://www.linkedin.com/in/jay-t-sexton-6976b0a

Clearance: TS/SCI

Virtual Windows Server System Administrator, Subject Matter Expert (SME)

Accomplished and challenge-driven professional with military background and extensive experience in providing strategies IT leadership, direction, and oversight to large scale governmental companies and organizations. I have never worked as a GS Federal Government Employee

AREAS OF EXPERTISE GOVERNMENT EMPLOYEE GS POSITION

Proven success in driving and completing high-value IT projects within timely and budgetary constraints while ensuring alignment with set requirements, strategic plans, regulations, and organizational practices or protocols.

Natural and dedicated professional with proven adeptness in training, encouraging, and leading staff members to accomplish organizational objectives and targets.

Proven success in analyzing and refining new or existing processes to successfully drive synergies and business expansion. Excel at mitigating potential risks and resolving complex issues to ensure seamless operations by providing improvement recommendations and appropriate solutions.

Expert in excelling at challenging tasks while developing new ways to accomplish assigned duties. Ability to meet deadlines consistently, preferably ahead of time. Keen learner, learning new systems and processes immediately while exhibiting high-performance standards, patience, and integrity.

TECHNICAL PROFICIENCIES

VMware vSphere 6.5/6.7/7.0 Virtual Environment Microsoft Windows Server 2012/2008r2 Microsoft Windows 10/7/XP Microsoft Business Enterprise Systems: Active Directory/DHCP/DNS/Group Policies/Exchange 2010/Structure Query Language (SQL) 2014/SharePoint 2010 Administration and Content Management Esri ARCGIS Mapping, Analytics and Data Creating and Sharing REDCOM Telephony control modules Powershell 2.0 Script Creation and Development Aviation Maintenance

Professional Experience

Strategic Business Systems, Savannah, GA 31408

Curriculum Instructional System Development Coordinator/Integrator /Instructor (01/2022– present)

U.S. Air Force certified course developer, designing all training Programs of Instructions for current classes taught at the Savannah Cyber Expeditionary Field Training Unit (CEFTU).

Developed a complete training concept for instructing Cyber Security to the Air Force, covering Assured Compliance Assessment Solution (ACAS), Host-Based Security Systems/Endpoint Security Solutions (HBSS/ESS), and Information Awareness, Emission Controls, Computer Security, and Tempest controls.

Using the purchased 30 Bird CompTIA study material developed a security Plus course using the CompTIA DOMAIN Objectives which concentrates the material more inline with the CompTIA certification Exam. Achieved a 96 percent passing for the course

Strategic Business Systems, Savannah, GA 31408

VMWare vSphere Virtual Environment/CompTIA Security Plus expert/Instructor (10/2021– 01/2022)

Conducts specialized course training on the Installation, Setup, and configuration of VMWare vSphere Virtual center to all Air Force Specialty Fields. Covering virtual global routing, distributed switching, telephony, cyber security, and virtualized VMWare 7.0 Microsoft Enterprise server suites, Deliver capacity technical support and instruction to United States Airman and Non-commissioned officers in accomplishing an two week Security Plus training course and then completing CompTIA Certification onsite.

Provided technical expertise in virtual environments of VMWare 6.7/7.0 and devised 250 new job qualification skill tasks, plans of instructions, and new course presentations to train and facilitate all airman and non-commissioned offices on a Microsoft enterprise virtual environment.

Provided 10 years of Security Plus expertise to Air Force personnel that needed to acquire the CompTIA Security Plus certification through instructing a two week boot like training course. Then proctoring the CompTIA Security Plus exam at the sites testing center.

Strategic Business Systems, Savannah, GA 31408

Network Control Center Deploy-able Virtual Enterprise Administrator/Instructor (06/2019 – 10/2021)

Oversee Air Force Specialty Fields of Combat Communications for global routing, switching, telephony, cyber security, and virtualized VMWare 6.5/6.7/7.0 Microsoft Enterprise, MacAfee proxy, and ForcePoint next generation Firewall administration. Deliver capacity technical support and instruction to United States Airman and Non-commissioned officers with a focus on building capacity and enhancing skills. Identify and resolve complex technical issues in a timely manner to ensure smooth running of all operations and avoid operational delays. Serve as the site and instructor lead for Microsoft Windows 2012 R2 servers in a VMware 6.5 virtual environment. Trains Air Force personnel on the familiarization, setup, and configuration of the server suites that the Air Forces uses in combat communications operations

Managed the Cyber System Operations course to conduct a new flexible communication package for the air force, training 158 participants for each year.

Provided technical expertise in virtualization Windows 2012 Server Suite environments using VMWare 6.5/6.7/7.0 during 13, four week Combat Communication training sessions, completing 100 percent satellite routing connect to DISA all attending airman and non-commissioned during their level 5 and 7 Air Force Specialty Career technical advance training.

Strategic Business Systems, Savannah, GA 31408

Cyber Infrastructure Network Technician/Instructor (09/2017 – 06/2019)

Oversee Air Force Specialty Fields of Combat Communications for global routing, switching, telephony, cyber security, taclan security, radio frequency kits, and local area networking. Deliver capacity technical support and instruction to United States Airman and Non-commissioned officers with a focus on building capacity and enhancing skills. Identify and resolve complex technical issues in a timely manner to ensure smooth running of all operations and avoid operational delays. Serve as the site and instructor lead for cyber network and VoIP infrastructure as well as develop a plan of instructions for routing, layer three switching VLAN interface gateway configurations, virtual trunking protocol, boundary gateway protocol local session protocol, VX-900 Shout setup and configuration, switch hardening, ACL management, radio frequency kits, and KG-175 Taclane opera

Developed a new Cyber Infrastructure program of instructions from the Theater Deployable Communications Program Management office Developing and training 200 plus Air Force attendees.

Instructed twenty-two courses training some 300 plus Airmen and Noncommissioned Officers of the Active-Duty Air Force Air National Guard, and Air Force Reserves.

Provided technical expertise in network router configurations, switch configurations, virtual trunking protocol, REDCOM HDX-C/Slice 2100 voice telephony devices, KG-175 Taclane configurations, and Radio Frequency Kit antenna in support of 5 major Air Force Commands 23 National Guard unit and 10 Air Force Reserve

Telesis Corporation, Fort Stewart, GA

CECOM ABCS C3 Log Site le unitsad/CECOM Tactical Mission Command, Command Post of the Future (CPOF) program technical lead, IT CPOF Site Lead, Field Service Engineer, and Trainer (04/2016 - 09/2017)

Spearheaded, supported, and mentored a team of 11 staff members at seven regional locations across the globe as well as drove a 13+ member team for three South Eastern Regional Installations. Provided technical advisory and subject matter experience support to CONUS and OCONUS MC Battle Command Common Services (BCCS) and Command Post of the Future (CPOF) program. Delivered on-site and telephonic helpdesk technical system support to all warfighter units across the globe.

Promoted rapidly through a series of increasingly responsible management positions for displaying strong leadership skills and dedication towards work.

Selected as the CECOM Eastern Region ABCS C3 log site lead for Ft Stewart, Ft Benning, and Hunter Army Airfield, GA with over 18 other FSEs.

Delivered subject matter expertise (SME) and knowledge to support numerous military organizations during Joint Readiness Training Center (JRTC) 18-01 tactical operation at Fort Polk, LA.

Engility Corporation, Fort Stewart, GA

CECOM ABCS C3 Log Site lead/CECOM Tactical Mission Command, Command Post of the Future (CPOF) program technical lead, IT CPOF Site Lead, Field Service Engineer, and Trainer (08/2013 – 04/2016)

Oversaw and facilitated ABCS C3 log systems at three Georgia installations (Ft Benning, Ft Stewart, and Hunter Army Airfields GA) while serving as the army battle command systems (ABCS) communications and electronic command (CECOM) C3 log site lead. Delivered weekly program technical knowledge and expertise to CECOM senior program management during weekly operations synchronization meetings. Presented Bi-weekly ABCS system equipment status reports or updates to regional management in a timely manner. Provided technical advisory and subject matter experience support to CONUS and OCONUS program field service engineers while organizing and managing the telephonic helpdesk technical system support for all warfighter units across the globe.

Provided window servers, client architecture, Knowledge Management Officer (KMO) SharePoint Administrator and Content Management and network Infrastructure technical support to military and government organizations across the Unites States.

Won one “Spot Bonus” for providing the highest quality of outstanding support to warfighter organizations during on-site field specific technical support.

Engility Corporation, Fort Stewart, GA

Program Afghanistan Theater Manager, IRAQ Regional Manager, IT Project Site Lead, Program Technical Lead, Field Service Engineer, and Hardware/Software Trainer (12/2006 – 08/2013)

Handled all customer relations, including administrative management, logistics, server, network, and client support responsibilities for the army’s tactical mission command post of the future (CPOF) and battle command common services enterprise VMWare virtualized environment SIPNET server’s suites and Knowledge Management Officer (KMO) SharePoint Administrator and Content Management. Delivered tactical and strategic oversight for planning, operations, and support responsibilities for all DOD, NATO, and foreign agencies at Fort Stewart, Georgia, Baghdad, Tikrit, Iraq, and Afghanistan. Led a team of 12 direct and 42 indirect field support representative personnel to establish work schedules, support schedules, and budget expenditures. Managed both local and off-site support operations, and completed all daily, weekly and quarterly operational reports in the US, Kuwait, and Afghanistan. Resolved all logistical issues associated with new equipment hardware and software to avoid operational delays. Provided integration training for both hardware and software applications to US Army commands and all subordinate units. Planned and developed a cross-training program for local and regional field support representatives.

Successfully managed tactical mission command hardware and software with value of 6.4M.

Acknowledged for developing the first-ever completely cross-trained support team of the communications electronics command tactical mission command program.

Developed and drove focused technical support teams to provide both hardware and software technical support for both classified and unclassified network architectures, active directory, exchange, SQL, and SharePoint applications.

Oversaw and sponsored cross-training of 42 tactical mission command technicians on various platforms, tools, systems, and servers that improved all subordinates FSR skills.

Effectively maintained and managed 40 server stacks and 438 client workstations to support 3ID, subordinate units, and national guard elements across the continental United States that operated CPOF and BCCS operations.

Additional experience as Senior Network Engineer/Trainer for General Dynamics, as Command Sergeant Major for United States Army, Geospatial Topographic Engineering, Satellite Imagery Analysis and Interpretation.

as Environmental Systems Technician for United States Air Force

Education & Credentials

Master of Information Technology Management Southern New Hampshire University, NH GPA 4.0

Bachelor of Information Technology Southern New Hampshire University, NH

Colorado Technical University, Colorado Springs, CO GPA 3.97

Bachelor of Computer Science Almedia University, Boise, ID GPA 3.75

Certifications: CompTia Security + CE Certification ~ PMP Boot Camp Online

VMWare 6.7/7.0 boot Camp online

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